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Reviews of Cedars of Austin
Caring1529 October 31, 2014
I am a friend or relative of a resident
Right now, everything seems to be going alright at Cedars of Austin. They’d call here if something was wrong right away. The one thing that I am having a problem with is they don’t seem to have transportation for their patients, like with my mother where my brother lives in New Mexico and I live in Florida, and I am going to talk to them about this. But other than that, they do really great with her and when I was up there, I was pleased with everything that went on, and when I was there and she had appointments and stuff, I was able to take her. I know they had called me here because she fell and said that she had to go to the hospital and then asked if we had someone that could take her. That is the only thing. I think they can do better with providing a van, which they could charge you and the hospital is only a block away to begin with. I think they could provide a van and have someone available to drive people to these places and then charge you for it or whatever they want to do. Overall, there are no complaints. She likes it there; she likes the nurses, and the time that I spent up there, I was very pleased with everything. I think the dementia care that she is in is just a new thing for her and they are still learning what needs to be done and what not. But I am pleased with them overall, and we know that she is in a safe place.
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