I was a resident after a total knee replacement. I am a retired nurse and from the first day I was absolutely disappointed to know I had made a big mistake in agreeing that I woukd need rehab after surgery. My Physician recommended the place as he "rounds" there on Monday. I was made to think this was a Rehabilitation Center, it is only licensed as a "Nursing Home" with Physical Therapy.
Nothing was discussed that I would be required to have either the MD or NHP associated with the facility be responsible for my care. My Physicians were never contacted regarding my care.
My blood sugar spiked after surgery, no one discussed with me the fact I had not previously been diagnosed as Diabetic. My physician ordered a Sliding scale insulin. Then the MD associated with the facility decided to discontinue that order, without discussion with my physician or surgeon or me for that matter. This MD who had no past medical or history of my health needs.
As in a previous review, this facility does not have any kind of Diabetic Diet, only levels of the same foods for every patient. Lient carbohydrate was the diet ordered for me. There is no Dietician or Nutritionist on staff, no trained kitchen staff. When I did discussed with the Kitchen Manager, the need for protein and more fresh food, I finally got some fresh fruit. But it was the same at every meal. Non-compliant with my request, nothing changed with my other meals. I would get what I requested (sometimes). The food was all pre-made packaged food, canned fruit, no type of balanced meals.
The PT Director was told to take my case because I was complaining about everything. She was assigned to do my therapy twice daily. Her services were the only piece of my care that I can rate excellent.
The CNAs as a whole, working there, have only the basics of basics for caring for patients. Some do not speak English well enough to communicate and cannot understand enough English to comply with the smallest request. None of the CNAs know how to verify a patients diet tray to even allow salt and pepper, ice for ice tea, coffee with cream or sweetener. You were lucky if your tray was delivered to you with some warmth in the foods supposed to be warm. None of the food were ever served cold, like chicken salad, or chef salad. Below poor would be the rating for food service.
In leaving I was told I would get a piece of equipment delivered to my home. The wrong order was placed.
I was told I would have home health the day after discharge, of course the HH company stated get did not get a discharge dare from the facility.
I would not recommend this facility for anyone, especially someone who cannot speak for themselves. If the patient has family and can help with nourishments and diet. But if there is no one around to watch out for the patient, no way should they be admitted here.