The memory care unit "Reflections" is a disheartening place. It's a system based on the belief that people with dementia should be locked away and left to watch the same station on t.v. day in a day out. Some of the staff are excellent, but the rest are either sarcastic or disinterested, and seemingly just there to collect a paycheck. Buyer beware.Provider Response
Hi Simone. Thank you for taking the time to review our community. We apologize for your experience, and we would like to discuss it further if you have the time. We pride ourselves in providing exceptional care and service to all of our residents. If you have any questions or if there is any way we can make your experience a more positive one, please email Executive Director Peter Milbourn.