Family Advisor

About the Position

Caring.com offers a free senior living referral service to families and caregivers seeking assistance in finding senior living communities that fit their loved one's needs. Advisors qualify families and educate them on their options, provide resources and personal assistance in finding senior living communities. We are able to offer this valuable service at no charge to families based on referral fees generated from partner communities when a customer moves in from a Caring.com lead.

The Advisor's role is to call families who have requested information, qualify them, assess their needs, provide them with information and schedule them to tour senior living communities in their area. After the client has been qualified, leads are sent out to the communities and follow up is key to drive move-ins for our partners.

Ideal candidates are self-motivated, enjoy helping people AND excel at sales! Our best candidates have sales experience but want to employ their skills in a meaningful way while working from home. Most candidates have personal and/or professional experience as caregivers. They have a lot of confidence and are able to speak in a professional manner with conviction and confidence to lead families through the process to move-in to the right community.

We offer various work from home schedules (but all require working at least 1 weekend day and a 32 hour minimum commitment), competitive compensation, full health, dental and vision insurance, 401k contributions, over 3.5 weeks of paid time off in your first year, fun company events, and room for growth and professional advancement while working from home.

Skills and Responsibilities

  • Deliver results and meet performance/sales goals & quotas
  • Manage calls; actively listen and ask relevant follow-up questions
  • Assess information quickly, make recommendations, and find solutions
  • Problem solve to overcome obstacles
  • Exceptionally well spoken; can speak with conviction and confidence
  • Genuine interest and concern for consumers and providers
  • Technical abilities include Google documents; CRM experience helpful
  • Self Motivated; seeks feedback to improve
  • Ability to make and take a volume of phone calls as well as email
  • Time management, organization, follow-up, and multi-task skills
  • Accountable for performance on the move-ins generated from leads sent to our partners on a monthly basis

Expectations

  • Must live in Arizona or Florida
  • Must pass a background check
  • Must be eligible to work in US. No visa sponsorship.
  • Must be able to attend 1 week on-site paid training in the San Mateo, CA area.
  • BA/BS degree preferred but not required

About Caring.com

We take our social mission seriously – but don’t think for a minute that all this talk about aging stops us from having a good time. We’re a vibrant group of highly talented, results-oriented types that want to use our time and our brains to really make a difference.

We offer competitive salaries, excellent benefits and a fun, friendly, supportive work environment.

If you are looking for a career challenge and to do something meaningful with your talent, we look forward to hearing from you!

Contact

If you are interested in this position, please apply: http://jobs.jobvite.com/careers/caring/jobs.