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Brookdale Monroe

15465 179th Avenue SE, Monroe, WA 98272

(800) 558-0653

Verified Partner

3.83

(18 reviews)

Offers Memory Care, Assisted Living, Independent Living, and Continuing Care Communities

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Reviews of Brookdale Monroe in Monroe, Washington

3.83

(18 reviews)

  • Facility

    3.8

  • Staff

    4.3

  • Food

    2.0

  • Activities

    3.0

  • Value

    1.7

Brazen

2

March 1, 2024

I am a friend or relative of a current/past resident

My mom stayed at Brookdale Monroe for over three years. I love the people who work there, but the whole thing is run by a corporation. The prices are too high, and they don't get what they're paying for. They raised the rent by 15% last January without notice. The staff members were wonderful, but they were underpaid and overworked. Brookdale Corporation is at fault. The Brookdale facility is trying to run as best it can. The director that was there is now gone because she couldn't handle having to answer to residents why their rent went up 15% and they're not getting the things that they're supposed to get. The food was crappy. The toilets don't work. There are leaks coming all over the place. They've had to replace so many things because the building is old and falling apart. The people did not get their rooms cleaned. They did not get food or do any activities.

Kimberlee

5

July 17, 2023

I visited this facility

We toured Brookdale Monroe for my dad. The facility was clean, bright, and well cared for, and all of the residents in the memory care were clean and dressed nicely. Activities were going on. They had their own gardening area for those that like to plant flowers. It was just a good experience. The woman that assisted us was wonderful. She was so knowledgeable and explained everything so well to us. The dining area was wonderful. For people that are in assisted living, their dining areas are open from 7 a.m. to 7 p.m., so anyone can come in and sit down and look at the menu or choose what has been prepared for the day. It was a nice dining room. The staff were friendly, too.

Jim

5

March 26, 2023

I visited this facility

Brookdale Monroe is probably at the top of our list. That's the one we would probably recommend at the highest level. The staff was very caring. We saw residents sitting around in a kind of little common area. They seemed to be chatting and enjoying their time together. And there's kind of a courtyard outside where it's kind of a rainy day, but it's still kind of nice outside. There weren't a lot of people out there. Most of them were sitting inside, and the staff seemed to be caring and accommodating. Brookdale looks like a nice spot. The rooms have their own bathrooms, and not shared. They have a variety of rooms, it depends on what's available. I think they have up to two-bedroom situations. They have a little activity, like a little area with exercise equipment and things like that. They got common areas and a nice little common area with a fireplace and all that.

terri710

2

January 2, 2023

I am a friend or relative of a current/past resident

Pricing goes up every year. Anything extra they do is an extra charge. If a resident doesn't want to go down to the dining room, they will charge to have food taken to room. It's not kept very clean. Her smoke alarm has been hanging from her bedroom ceiling by the wires for weeks. You can eat with them in dining room for a cost of 18.00. the longer my mom is there the less happy we are. But she loves it

Provider Response

Thank you for choosing Brookdale and taking the time to share your feedback. We would welcome an opportunity to discuss any concerns you may have and encourage you to contact our management team.

Mary

5

October 5, 2022

I visited this facility

My first choice would be the Brookdale Monroe because they had cottages. I like the idea of a cottage separate from everybody for independent living. They also had assisted living. They have outdoor spaces. Their library was separate from everything else like the living room or gathering room, and the library was a fairly good size. They also had a billiard area, which most other places had. The person who gave the tour gave good information. It was not something she normally did because we just walked in without an appointment, the gal who normally does the tour was busy with somebody else. She was not that knowledgeable, but it was not her job.

Michelle

5

July 22, 2022

I am a friend or relative of a current/past resident

Brookdale Monroe has been great. Everyone is wonderful, pleasant, friendly, and outgoing. They do a really good job of having a feeling of community. My dad has a studio with new floors and new paint. It meets his needs. The place is nicely maintained. They do a good job with that. The food is also very good. Their dining room is very elegant and very inviting. They have all kinds of activities such as card games, puzzles, and different crafts. They have a list of what is available for each day and it's more than adequate.

Chris

4

June 12, 2022

I visited this facility

I toured Brookdale Monroe for my dad, and it was very clean and seemed to be a happy place. The staff was excellent. The bathrooms in the rooms were large and spacious. The rooms were carpeted, but I think they should be hardwoods. They were clean and well taken care of. But my biggest thing was the big bathroom; that was nice. I have not tried their food, but I saw it and it looked good. The dining area looked great. It was very clean and well thought out. I liked that they put live displays of each meal out. When I went in there, there were lots of folks out doing group activities. They have patios, gardens, and very well-maintained grounds.

Corrina

4

April 24, 2022

I visited this facility

I checked the assisted living at Brookdale Monroe. I liked the layout of it, and I think it's very typical in assisted living places, one wing smelled a little. I want to say less clean or less new than the other wing but maybe it just needed to be upgraded a little bit or something.

Debbie

5

June 26, 2021

I visited this facility

I toured Brookdale Monroe. First off, they were super nice. The lady was very, very helpful. Right away I realized I almost didn't know all the questions to ask even though I had a notebook with about 10 questions written down. It was an older design. It was a single-story unit located in a neighborhood that's a regular neighborhood. If you're just walking you probably would think it is just a couple of houses together. They didn't have memory care and I was looking for independent care. They had a nice little walking area on the property. The room design, the 1-bedroom was kind, I'll just call it funky, but I thought "this isn't a real 1-bedroom." It's kind of a studio with a wall and it just a funny design. Now, having said that, after seeing many more, I realized that even though it's an apartment, they're not at all the standard 1-bedroom design that I would think if I was renting it for a family. So, the design wasn't my favorite. They were nice and willing to work with us. They had a little garden patio area which was nice, too.

Michelle B.

4

December 6, 2018

I am a friend or relative of a current/past resident

Brookdale Monroe is close to our home and it's going pretty well for my mother-in-law. She has dementia so she's in the memory care unit, and they help her with bathing, using the bathroom, dressing, and everything else. The staff is nice and attentive. The place is clean and perfect for seniors. It's kind of bland and boring, but that's what they like.

Gordon

4

October 30, 2018

I visited this facility

Brookdale Monroe had a large outdoor area inside the facility, which was secure, and it was pretty nice. The room I checked out was nice and clean, and the staff was friendly. The facilities were laid out very nice, so the people can get around easily.

Donna

3

March 22, 2018

I visited this facility

We toured Brookdale Monroe. They had samples of the food set out, but they didn't look very appetizing at all. The place had an institutional feel, instead of a homey feel. The person who gave us the tour talked fast and nonstop, so we could barely get a word in edgewise. She talked the whole time. It didn't look like an active enough place for my mother.

KenEPCHT

4

May 11, 2016

I visited this facility

We liked Brookdale Monroe, but it was more than we can afford. They were very nice people who seemed like they had a nice place in there. They gave us a tour and were very nice and personable. The room was empty, but it was clean and had necessities, like a refrigerator. They walked us through the dining area, which looked nice and clean, and the people there said the food was very good.

Linda120994150

3

March 5, 2016

I visited this facility

We checked out Brookdale Monroe. The place is very nice, but they are so expensive. We thought that they were not as willing to help the individual. Some of the staff are exceptional, but they do not return phone calls when they tell you they would.

Sharon119061350

5

January 24, 2016

I visited this facility

Brookdale was a very nice place and I really liked that. The people were nice, pleasant and great. The dining room was beautiful as well.

anonymous105633350

4

October 31, 2015

I visited this facility

Brookdale seemed fine. The grounds were nice; they seemed well taken care of, and the food seemed to be good. The place is clean; the staff is helpful and cheerful.

Randy22

4

August 21, 2015

I am a friend or relative of a resident

Brookdale Monroe is very nice. They have sing-alongs, scenic drives, movie nights, ice cream socials, and bingo. They have two dining rooms, and the residents can choose where they want to go to. They have a pretty nice apartment. They just put a new carpet in and painted the walls. It looks pretty new. It has a little fridge, a sink, a counter, and a little place to eat.

Caring94037250

1

September 14, 2014

I visited this facility

Emeritus at Monroe was too expensive for our taste. They charged a lot of money for an upstairs apartment that was very small and there was nothing in it except a small refrigerator, a small stove, a living room and a kitchen together. It was not worth it. We can live in a trailer or an apartment cheaper than that. They were really expensive for the apartment that they wanted sold to us, which was in the building itself and not an individual apartment. They do have some, but they were all filled up that for what they sold us, which was upstairs, we would have to take the elevator up and down, and my husband has a wheelchair so it wouldn't be suitable for us. We did not really look at all of it. We were not interested because they were too expensive. They were courteous, but that was about it. I think it is outrageous to charge senior citizens that much in the first place.

Provider Response

We appreciate you taking the time to visit and share your feedback. We are committed to quality service and care and will review your feedback with our management team.

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Costs for Brookdale Monroe in Monroe, Washington

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$6,785

Starting Price

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$4,385

Starting Price

Independent Living

Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.

$4,400

Starting Price

Services and Amenities of Brookdale Monroe in Monroe, Washington

Costs

  • Rent Plus Care Fees

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Studio Apartments

Dining options

  • In Room Kitchens
  • Dining Room Shared Meals

About Brookdale Monroe in Monroe, Washington

Medication management, Dressing & Grooming, Escorts to meals and activities, Bathroom assistance, Shower assistance, Transfer assistance, Cognitive & Psychosocial support and Service Coordination We have our own secured specialized Alzheimer's and dementia environment - the Clare Bridge

Map of Brookdale Monroe

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