2015, in October, After moving our Dad from the horrid Westridge Facility after just one disgusting and shocking night, we called Kindred and requested information. Immediately they sent someone to review our Dad at the other facility and approved him for theirs. The amazing things that transpired after made our decision to move him into Kindred and trusting these people with our Dad. While their social worker was taking care of the paperwork and reviewing our father, we took a tour of the place. It was beautiful from the first step into the place. It smelled of fresh cut flowers to me, and although there were a few residents in the hallway center (where there was a beautiful feature of an enclosed glass bird cage with pretty little finches and tiny birds with nests and small trees inside all chirping happily away) These residents were not moaning and crying like the ones in Westridge that called out for the nurse standing next to them and were still ignored. No this place everyone had a smile on their faces and were alert and friendly. We greeted by the nursing staff who would be his nurses for that wing, All were kind and friendly. His room was clean or immaculate even. Had his own tv, and since he was new there they even let him have his room as private. It's been 3 months now, and it's still a private room so far. They showed us lots of activities from arts and crafts to singing and dancing, they have physical therapy rooms, a beautiful dining room which we are allowed to come and eat with him when we want, they have and do everything. They even have a billiard room with a pool table When Dad left the old facility, I called and asked if they could please have a wheel chair for him, and they had it waiting for him at the door with a nurse ready to greet him. The nurses were very patient as we discussed his medicines, and were all so friendly with dad. He loved and still loves it there. They even have a beauty shop where can have their hair done. The first night one nurse came in and combed dads hair, spoke so softly to him to help him feel less afraid, and she trimmed his nails both fingers and toes. she gently shaved him with his shaver and even cleaned it out for him. She sat with him for an hour just sitting with him to make him at ease. wow, After 3 months now, I have to say that we and Dad both really are happy about this place. I've heard a few people say they have their down times too, but we just haven't heard or seen it yet. Dad has even told us that he's happy there and hopes he never has to leave it. So I'm giving them a 5 star review. Oh and every time I call them, they are always quick to do or say what I need right away. Dad says they are quick at answering him too when he calls with the button, even if it's just to ask for some Ice cream any time he wants it. And finally they also have a resident Doctor that visits, and a respiratory specialist that's there every day. Nice hmm?
Reviews of Southwood Healthcare Center
Overview of Ratings
December 28, 2015
I am a friend or relative of resident
Features of Southwood Healthcare Center
Medicare (ratings last updated: 01/24/18)
- Medicare Provider Number: 155484
- Ownership Type: Government City/County
- Date Certified: 01/01/2018
- Resident Capacity: 121
About Southwood Healthcare Center
We provide specialized short-term rehabilitation, bridging the gap between hospital and home, as well as long-term care in a safe, compassionate environment that fosters independence and dignity.
Map of Southwood Healthcare Center