Élan Westpointe
2140 Independence Drive, New Braunfels, TX 78132
(800) 558-0653
Verified Partner
4.35
(17 reviews)
Photos of Élan Westpointe
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Reviews of Élan Westpointe in New Braunfels, Texas
Robert
5
|
February 27, 2024
We like everything about Elan Westpointe. The marketer was able to answer all my questions. The facilities were very clean, very neat, and well-kept. They had a place to get your hair done. They had everything. The amenities, the sitting area outside, and the lunch room were nice.
Kenneth
4
|
July 8, 2023
I went to Elan Westpointe. The tour was a little bit short, but the staff hit the high spots. The community reminded me of a hotel. It wasn't very homey, but it was clean. Happy hour was going on while I was there, so they seemed to be having a lot of fun. The room was much larger than I expected. It's a very nice room. Their suite had a kitchenette, and it was very nice. I didn't meet many of the staff members. They all seemed to be friendly as we passed them in the hallway.
Provider Response
Cheryl
5
|
February 9, 2023
I visited Élan Westpointe. It was very clean and very well kept up. The management seemed really nice and very attentive to getting back to my questions. It just seemed like a good fit. We looked at a couple of different rooms. We looked at a studio and we looked at a 2-bedroom apartment because that was what was open at the time. They just had a microwave and a refrigerator. You could get up to 3 meals a day, depending on the package that you choose. The staff who took me around was fairly new in her job, but things she didn't know, she got back to me by phone. She was very good and very thorough. The had several outdoor areas and a gazebo area.
Provider Response
KGNB
5
|
January 30, 2023
My parents lived there for over a year while my father recovered to a point they no longer needed the amount of care given in an Assisted Living. The staff at the Elan is top notch and really care about the residents in the community. To us, that is priority 1 when looking for a place for your parents. Their room had lots of light and was near a patio on the first floor. They were able to have some plants to keep them busy. The Elan is in a great location!
Provider Response
Kathy
4
|
August 20, 2022
The memory care staff at Élan Westpointe is kind and patient. The common areas are kept very nicely, clean, and attractive. They offer meals, housekeeping, and medication administration. They also have a beauty salon, nice activities, and community garden areas that are very nice. They probably need to replace some things pretty soon. Recently we had to move mom to a different room because the carpet was so badly soiled in her room. So, it needed to be replaced with a flooring that could just be cleaned.
Provider Response
Nancy
5
|
January 18, 2022
I think Élan Westpointe is the better for sure for my sister. The staff talked a lot about the whole thing. They had quarantine for 10 days, so you couldn't see any activity. The staff took me to other apartments, and I saw two or three of the assisted living people that lived there. I think those looked good. She showed me all the places and things you could do there. They have a church, and that was great. She did a good job of the tour of showing everything. The staff who gave me the tour was very enthusiastic about what she was doing, and it was obvious that she loved her work. She was very warm and talked to several people who work there. They knew her, and she knew them. It looks very, very warming. When I had lots of questions, she took plenty of time and gave very frank, honest type answers, which was good. I had heard from another friend of mine that has her mother living here. Her mother loved the food and said it was great food. When I saw the copy showing the menus, I couldn't believe how they sounded like gourmet menus almost. They tell you what kind or if it's a certain kind of chicken and what it would taste like. They gave such great descriptions. They said they try to please people if they want to try different things, or if they're not happy with something, they listen to the concerns. It sounds good to me on that. The facility was excellent. Everything looked extremely clean and wonderful. I liked what I talked to the staff about how they clean the apartments. They check, work, and clean the bathroom, toilet, and all of it. They said they think that's important.
Provider Response
Julie
3
|
June 10, 2020
We put my mother in Élan Westpointe a year ago. Our experience isn't good, it's got poor management and they oversell and under-deliver. They have more activities advertised than they actually do. Their nursing staff is so good but the management is horrible. Their food is okay. I wish they have a stronger management that has more ability to control the staff and enforce corrections that need to be made. And I wish they're a company that pays more attention to the upkeep of the facilities and pays more attention to their residents' needs. Just because they're old doesn't mean that their opinion doesn't matter.
Provider Response
Mary
5
|
January 24, 2020
Elan Westpointe is a beautiful place. The staff is a very friendly. She toured us around and she was excellent. It is a very cheerful and very spacious place. They have a very open and airy dining area. The apartment is very cheerful. I think my mom is going to like it very much. She is going to be moving in next week. They have people that plan activities during the day. They take them shopping, they have a movie theater, they have a wine bar and a coffee bar, they have a place where you can get sandwiches or snacks all day long, they have a beer garden, and they have a place where you can have some plants. They have people come in and do entertainment and wine tasting. Of all the ones I toured in the area, Élan Westpointe is the best one that I saw. It was beautiful, and I was thrilled they had an opening.
Provider Response
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Costs for Élan Westpointe in New Braunfels, Texas
Assisted Living
This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.
$4,505
Starting Price
Memory Care
Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.
$5,995
Starting Price
Services and Amenities of Élan Westpointe in New Braunfels, Texas
Costs
- Rent Plus Care Fees
- Fee Structure Extra: We offer a month-to-month rental
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: We do not offer companion suites
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
- Room Service For Meals
About Élan Westpointe in New Braunfels, Texas
Step into the unexpected. Stunning, but casual. Elegant, yet comfortable. More like an urban lodge or boutique hotel than a traditional senior lifestyle community. At Èlan Westpointe, you’ll discover concierge-style services, resort-quality amenities, and a compassionate, respectful staff always at hand to offer assistance with daily living and specialized memory care.
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