Reviews of Addus HomeCare | Mount Vernon, IL
Tailor July 26, 2012
I am a current client of this provider
The caregivers themselves are either terrific or incompetent, but the latter could be because management in the Mt. Vernon office is unbelievably disorganized and frustrating. I hate to say this, but I truly wonder if any of the office staff has a high school degree. Their intelligence and language skills, not to mention common courtesy is frightening. Visits get missed without giving the family notice; they will tell you they will do X, but a half hour later do Y; there have been numerous incidents of lack of communication among staff members which results in a lot of finger pointing.
From Addus HomeCare
Addus is proud to be a nationally recognized provider of high quality, in-home care services with over 30 years experience. Our breadth of services include Contractual Home Care, Personal Care, Homemaker, Companion, Respite, Care Management, Licensed Home Health Services (including Nursing and Therapies), Adult Day Care, and Family Support Services, as well as, private duty home care. Annually we provide over 12,000,000 service hours to over 50,000 clients from more than 130 company owned offices in 19 states.
- Private Duty Nursing
- Dementia & Personal Care
- Family Services
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