Manorcare Health Services - Overland Park

Not listing

This place is deplorable!!! PLEASE DO NOT PLACE A FAMILY MEMBER HERE! They put my mother in a room with a woman who should have had a colostomy bag, but instead they had the tube running down into a bedpan on the floor, and her feces was just pouring into this bedpan!!! It was absolutely disgusting! The entire building reeked! We could not get my mother out of there fast enough! If a -10 rating was an option that is what I would have given!

Wendy1103

The facility was well kept. Offending smells, which can be so common in nursing homes, were kept to a minimum. Staff was knowledgeable, respectful, kind and gentle. I felt comfortable leaving my father in the facility's care. The one time I had a concern, I brought it to management's attention, and the situation was remedied (and then some) immediately. I was very grateful for the prompt attention.The occupational therapists were the highlight of my father's stay. They worked so closely with him and the rest of our family to get my father back to where he could live on his own. They demanded a lot from him, and they made him work hard, which was difficult, but necessary. The only downside of my father's stay was the daily meals. While I'm sure they were adequate and nutritious, they were also unfortunately bland and tasteless. He frequently requested I bring in outside food.

bbevan

The attention my mother receives here is outstanding! It is such a relief to know that she is getting good care.

chibi

I agree with review, they do not know about dehydation, and when a patient is experince if you want your love one to live DO NOt BRING THEM HERE.

HayleyHU

The staff was reasonably pleasant, but they were extraordinarily inattentive and slow to action. I sat with my mother once for 15 minutes waiting on the nurse to walk from the nurse's station and down the hall 30 feet to check my mother after she pushed her emergency button. The amenities are neglible, at best, unless you are paying $6000 a week. The facilities are mostly dated other than the aforementioned $6000 wing of the care facility. Even the lobbies, including the main one, was dated. The layout is disjointed and confusing for new-comers to the facility or for patients with memory issues. I very much disliked this facility. Nothing egregious happened. But, my sum total experience was definitely sub par. I would not recommend this care facility to anyone due to the lack of attentiveness, accountability, and aptness of the staff. Both the nursing staff and the office staff leave much to be desired. It was a large waste of money.