The Preserve at Clearwater

Joe

The Preserve at Clearwater was an excellent facility. They weren't expecting me, but they were able to accommodate me. The grounds and the building were pristine. The residents all looked well cared for. They were having lunch while I was there, and the food seemed to be more than adequate. The rooms were very good, and you have to furnish your own. I thought the studio was too small, but the 1-bedroom apartment was more adequate. The staff was very knowledgeable, very friendly, and as helpful as they could be.

Janay

I did not like The Preserve at Clearwater. My very first impression is that there was a lot of clutter and that it was unorganized, and that they were short-staffed. Tricia was fabulous. She was the community marketing director, and she was fabulous. Her follow-up was fabulous. She contacted me several times throughout this whole process. She was very empathetic to my situation. She did a lovely job. But it was just a farther distance than I wanted to travel. And the place needed somebody to come in there and get it back in shape. I liked the dining area there. I didn't try anything, but I was there during dinner time. I loved their dining area. The menu looked fabulous, and they served wine with dinner. That's a huge thing for old people. They had a pool, so that was a plus, too. I did like that. And they had a little deck area that overlooked a lake, which was really pretty. They have to work on the clutter. There was just stuff everywhere. When somebody walks in, things need to be organized and put away. We went into the workout room, and the fitness room, and there were dining room chairs in there. We went down the hallway and there were just boxes and boxes of junk. Everything should have its place, and it doesn't there.

Jodi

The Preserve at Clearwater was very nice. It's a good facility. It looks clean and well taken care of. The staff was friendly. They had fine dining and various activities for the elderly, and rehab (PT, OT, and speech therapy). Their pricing was high, though.

Katherine

We liked The Preserve at Clearwater for my mom and stepfather because of its location. It's a nice facility and had everything they were looking for. The price is good too. They're moving hopefully in 2 weeks. I toured the assisted living, and they had all kinds of amenities. It was a nice place with beautiful apartments. The staff who accommodated us was very helpful. They had everything we needed. They had a doctor, a library, a beauty shop, a barbershop, and all kinds of nice things. They also have a bus to take you around to places you want to shop.

Kathy Lentine RN BSN CEN

My Mom was a resident at the Preserve for a little over 2 years. She passed recently, but I want to take this time to tell you of my Mom’s and our family’s thoughts about the care she received during time living there. My Mom’s care was exceptional at the Preserve. As a point of reference, I have been a Registered Nurse of 40 years, so I was hesitant to place my Mom in an assisted living facility when the time came. We have all heard the horror stories, and it was a difficult decision. My Mom started out in the assisted living section and progressed to the Memory Care area. She had significant short term memory loss and moderate dementia and could no longer care for herself independently. My brother and I researched several facilities in the Clearwater area prior to choosing a place. We toured several and had it narrowed down to 3 facilities. The Preserve won our vote, hands down. Here’s why. One, the staff is amazing. They are kind, caring, skilled and most importantly, affectionate, and dare I say- loving. The nursing assistance or patient care techs who help the residents with their activities of daily living are exceptional. I would encourage many of them to pursue a profession in nursing. They dealt with my Mom and each resident, for that matter, as an individual. All staff used their interpersonal skills to win her trust and cooperation. They spoiled her with kindness to the point that she had no choice but to cooperate when she was in one of her stubborn moods. They treated her with respect, kindness and humor. That said, their approach to care could be extrapolated to every resident. I never once observed any staff member being rude or unkind to any resident. Two, the activities provided are numerous and appropriately geared for the elderly and infirmed residents. There were field trips for the residents of the Memory care section to the Aquarium and the local outdoor historical sites, museums with picnic lunch to follow...it was amazing to see a van of elders with their walkers and wheelchairs tour around these sites. Prior to COVID, there was almost daily (Many times live musicians!) music entertainment with great songs from every era. There was dancing, staff dancing and laughing right along with the residents. And birthday parties—Actually parties for every occasion! Not only the major holidays, but occasions like Cinco de Mayo, St. Patrick’s Day, the first day of fall, Veteran’s Day—you name it, The Preserve has a gathering/ celebration for it. They involve every resident, from both the assisted and memory care areas. And the food! Three, the food! It’s like a fine restaurant. The chefs (not cooks, they must be chefs), have developed a menu that makes me want to move in there. My only criticism is that sometimes it was a little too salty. Basically healthy food, and the desserts are especially amazing. Four, it’s clean. The common areas, dining rooms, bathrooms, lobby and individual rooms are pretty much spotless. The outdoor areas are pretty and safe. It is to their credit that they have had no COVID cases since the arrival of the virus in the US 6 months ago. The pond in the back with the (ugly!) turtles swimming and the pretty birds provide a relaxing atmosphere. Five, Nursing supervision and administration were available for questions or guidance when needed. The nursing and administrative staff are knowledgeable about what additional services might benefit the residents, for example physical therapy or specific incontinence products and coordinated with the physicians if indicated. Medications are distributed by a “med tech” which is a foreign idea to me (I live in New York State) but it seems efficient. I could go on, but you get the point. My family and I were very pleased with the care my Mom received while living there. In summary, I would highly recommend this facility for anyone who is looking for a secure, safe environment for their loved ones to spend comfortably in warm, caring “family” atmosphere. And no, I have absolutely no vested interest in speaking about The Preserve in this manner. It is just what my family and I observed during my Mom’s last years. Thanks Preserve staff.💕

Evelyn

We chose The Preserve at Clearwater assisted living for my friend. It's beautiful, clean, and nice. The people are nice and the residents loved the place. They got back to me immediately on questions I had so I had no issues with them. The room I saw was beautiful, one-bedroom, one-bath deluxe. The dining area is a beautiful open space. The residents said the food was delicious. They have a pond where the residents can feed the turtles.