Hello, please know our community is committed to serving our residents, families, and stakeholders to the best of our ability, as we strive to provide exceptional care. We take your feedback to heart, and our Signature Careline is open to all, including employees, residents, and families. If you would like to discuss your experience with us further, please call our Signature Careline advisors.. Sincerely - Signature HealthCARE
Reviews of Signature Healthcare of Pikeville
Overview of Ratings
September 21, 2017
Some of the staff at Signature are very caring and really care about the elders. Most of them are just there for the money and don't care at all. They just want to get done and get paid, they don't care what kind of shape the elders are left in. Whether it be wet, not fed or anything. Some of the management feel the same way. They just don't care as long as they are getting their pay and their not getting in trouble qith State. Everything is someone else's job and someone else's responsibility. It don't do any good to complain it just goes in one ear and out the other. The only time complaints are followed through is if they think it is going to get to state. They want everything to run smooth but don't want to do anything to help. The little people there are the ones that suffer, the elders without families and the non management employees tjat truly care.Provider Response
November 19, 2012
I visited this facility
While I was at this facility I realized that it was very under staffed. The conditions that the residents had to live in were horrible. Many residents were bed ridden and were laying in their own feces. The staff at this facility was not very friendly and even worse to some of the residents. I was in this facility for over seven days and the conditions did not improve. There was a spot of feces left in the hallway of the facility a whole day. Many residents there are full of bed sores from not being turned. All in all I would not recommend this facility to any friends or family or anyone for that matter. On the last day of my stay at this facility conditions improved slightly but it was still horrible that residents have to live this way.
November 07, 2012
I am a friend or relative of a resident
My experience with this facility is very positive, there's nothing bad to say about the time I spent there with my Grandmother. She's well taken care of and gets the attention that she needs as far as her medication and assistance is concerned. You can tell that she is well cared for in the hands of the staff.
February 23, 2012
I visited this facility
While the staff seemed extremely caring, the facility suffered from some very necessary cleaning and updates. Tiles on the floor were cracked or missing, giving it an unappealing feeling. The odor of urine was extreme throughout the hallways. Having been in several other facilities, this was alarming. The air quality was nauseating at best, but I feared it impacted the overall health of the patients. The block walls were depressing, although it seemed in places they tried to cheer it up a bit with wallpaper border. I just felt that the facility could have been much cleaner. Positive and clean surroundings are extremely important not just to the physical health of the residents, but the mental and emotional health, as well. I had greater expectations than this considering it was one of the only nursing homes in such a populated area. Such a pleasant staff, overshadowed by conditions that could be cheaply and easily fixed.
Features of Signature Healthcare of Pikeville
Medicare (ratings last updated: 01/24/18)
- Medicare Provider Number: 185094
- Ownership Type: For Profit Corporation
- Date Certified: 01/01/2018
- Resident Capacity: 106
About Signature Healthcare of Pikeville
Signature Healthcare of Pikeville is a nursing home in Pikeville, KY that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
Map of Signature Healthcare of Pikeville