Thank you for taking the time to make us aware of your concerns. Please know that we take all concerns seriously. We welcome all feedback as we are always looking for opportunities for improvement. We have shared your message and/or concerns with our Signature Careline; however, if you wish to discuss this further, please share with us the best way to reach your or call our anonymous Signature Careline.
Reviews of Pigeon Forge Care & Rehab Center
October 28, 2017
I am/was a resident of this facility
I cannot recommend this facility to anyone at this time. There are not enough nursing assistance to help the residents in a proper manner. At times there are only two nursing assistance to care for 50+ patients. The nurses cannot help because they are busy passing out Pills, signing in new patients, etc. this is an ongoing problem at this facility, call lights are not answered in a proper timeframe due to the lack of nursing assistance.Provider Response
June 29, 2011
I am a friend or relative of resident
My aunt was a resident at this facility two separate times. The first stay was in 2009, and it was horrific. There were patients who were denied getting their mail, lab work that was ordered but never done, medical records that were being lost and sent to the family doctor incomplete and infection control issues too many to name. We checked my aunt out after two days. The second stay in 2011 was a completely different issue. The facility was clean, there was a completely new staff who were competent and friendly. They were thorough and professional from top to bottom. It was really like a new place. I hope they continue to make improvements.
Features of Pigeon Forge Care & Rehab Center
Medicare (ratings last updated: 06/16/17)
- Medicare Provider Number: 445382
- Ownership Type: For Profit Corporation
- Date Certified: 05/01/2017
- Resident Capacity: 120
About Pigeon Forge Care & Rehab Center
Pigeon Forge Care & Rehab Center is a nursing home in Pigeon Forge, TN that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
Map of Pigeon Forge Care & Rehab Center