Jonesboro Nursing & Rehabilitation Center
2650 Highway 138, Jonesboro, GA 30236
2.78
(19 reviews)
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Reviews of Jonesboro Nursing & Rehabilitation Center in Jonesboro, Georgia
2.78
(19 reviews)
Facility
2.6
Staff
2.3
Food
2.6
Activities
2.6
Value
1.9
Carrie L.
1
|
April 25, 2023
Please, if you are reading these reviews to make a decision on what’s best for a family member DO NOT USE THIS FACILITY! My grandmothers care was absolutely horrendous! She did not receive the physical therapy she needed, which caused horrible blood clots that we are still dealing with. The staff acts as if everything you want them to do or ask about is an absolute nuisance. If my grandmother pushed the button or asked for help, it would take 45 minutes or longer for them to help. The facility is disgusting and outdated. The nurses roll their eyes at just about everything and we even had one staff member tell my grandmother, after having spinal & neck surgery, to stop her moaning and groaning. She had to beg for medication or we pretty much had to do so for her. It was not done on schedule as you would expect. every single nurse you ask for assistance will tell you that they don’t know what’s going on and they will find out who does. We stayed with her every hour possible, but night staff is even worse than day staff. She was left with vomit all over one day, and by the time we got her to the hospital, she was beyond dehydrated! It took us getting her to the emergency room for the blood clots in her legs to get her out of this facility. Please whatever you do, do not use this facility for anyone you care about, or don’t for that matter. The complete lack of care and concern is some thing I have never witnessed in healthcare , and I am completely appalled. I will definitely be reporting this facility and doing everything I can to advocate for people that are stuck in this unfortunate situation, and to make it very clear this facility should no longer be running. It’s an insurance money grabbing facility that should be shut down immediately.
Delinda
5
|
February 4, 2023
I am visiting my father at Jonesboro Nursing & Rehabilitation Center. I've only seen it a couple of times, but it's very clean and very organized. The patients seem happy. The staff that I've met have been very helpful. If I have questions, they help me find the answers. They're good with Daddy because he seems to be happy there. He wanted to stay there at the long-term nursing home area when he went there for rehab. He seems quite happy with it. There is a garden patio in the middle. They have beauty services. When I go in, there's the calendar of what they provide daily, like movies and activities for them to do. That's very up-to-date. They have a menu posted, but it is in one area, so I didn't see it in any other areas. I just wish they would have a menu that the residents could see on a daily basis to see what they're having for that day. Other than that, it is great. My dad is a very picky eater, so I would like him to know what he's having to kind of prepare. I've been there a couple of times, and the food looked good and pleasing. My dad's room is semi-private. He got enough room for his stuff. It's a good size for two people.
nss
1
|
March 2, 2022
DO NOT, under any circumstances, let these people "care" for ANYONE you care about. Even people you _don't_ care about deserve better than this place. Nursing staff barely responds; will leave you sitting in feces if someone didn't keep calling on your behalf. A nurse from "wound care" basically accelerated wound deterioration with her bandaging. Physical therapy is mostly a joke. Housekeeping came with a broom and was in and out within 10 seconds (I am not exaggerating!); she did not remove any trash. The furniture is old and falling apart. There were ants (likely from housekeeping barely sweeping). It goes on... And I saw this personally for two other residents, not just my own family. I wish there were better things to say. Some of the staff I met are nice but there are too few of them to make up for the overall shoddy care.
unhappy client x10
1
|
March 22, 2021
PLEASE RUN! DONT SEND ANYONE YOU LOVE HERE! My mother had a knee replacement and was sent to the facility for physical therapy. She went on this past Friday and we moved here today. My family and I took her back to the hospital and they readmitted her to the hospital. The doctors stated it was obvious they had neglected her because her inr(blood) had dropped to a 1 and if we hadn’t left she would have produced another clot by tomorrow. She was in a very out dated room with dirty on the floor and no one came to check on her at all for the first night. The next day a nurse stated that she didn’t even know anyone was in that room because she didn’t have a name on her door. She sat in the same spot for a day in a half. When I went up there to talk to her head nurse she said that she would be sure to take very good care of my mom which she did not. I feel really bad for the patients who has to live there. If I could give them a negative number for a rating I would have. We door dashed her food because the food was horrible and inedible. Thank God we left this horrible place and now my mother is being taken care of.
Reviewer#AT0219E
4
|
March 20, 2021
My mother is in Jonesboro Nursing & Rehab Center for rehab. She's been there for almost a month. So far, it seems OK, and my mom is satisfied with it. My mom said the service is a little slow, but the therapy has been good. The staff has been OK. I think it's a little pricey, but not having seen it, I don't really know.
dtcroxton
1
|
October 31, 2020
This is the absolute worst place I have ever seen. My wife has been there for only one day. The staff is rude, incompetent, and does not care about taking care of the patient's personal needs. Patients are left alone for hours. Nurse call does no good. Nobody comes when it is pressed. I should have read the reviews before I let my wife go to this place. There are no positive reviews. I will probably have to go and pick up my wife tomorrow. It's a shame that places like this even exist.
Displeased Family Member2
2
|
October 15, 2020
I used to think this was a pretty good establishment, until here recently. Ever since the associate director was replaced(he moved up the ladder), this place has gone way down hill. Staff has left in droves. My mother is a resident and they can't keep her clothes from coming up missing. She has to sit around in night gowns and robes all day. I have been told they were working on the issue, but it has been weeks. Some of the nurses, not the CNA staff, but nurses have the attitude they don't do personal care of the residents. Residents are left alone for hours at a time without someone checking on them. My mother complains of the food many times. I have complained, myself, several times about the social worker not fulfilling things she has been tasked to take care of. I need to now take time away from work, and try to find her somewhere better equipped to take care of her needs. In this time of COVID-19, it appears they have decided that residents and their needs don't matter. I want to find the owners of the facility and file complaints.
harleydog
1
|
March 23, 2019
I wish I could put into words how awful this place is. It seems inviting and pleasant in the office area. Looks can be very deceiving. I spent many hours a day there with my Mom. If I was not there her fate was to lay in her geri chair for HOURS at the nurses station. That is the area they put fall risk patients. She would be wet and crying many days. We need to protest and reform nursing homes. The owners and administrators get rich and our loved ones sit in pee and poop!
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Services and Amenities of Jonesboro Nursing & Rehabilitation Center in Jonesboro, Georgia
General
- Resident Capacity: 129
Medicare
Health
4.0
Overall
4.0
Quality
3.0
Staff
2.0
About Jonesboro Nursing & Rehabilitation Center in Jonesboro, Georgia
Jonesboro Nursing & Rehabilitation Center is a Senior Living provider in Jonesboro, Georgia that offers residents Nursing Homes and Assisted Living services. Contact Jonesboro Nursing & Rehabilitation Center for more details on services and rates.
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