Mission Point of Hancock

Caring101090650

I had a family member at Cypress Manor. Their rooms were just like hospital rooms. They're fine though. They're clean and small. With regards to security, they had good security there too. What they could improve on is to have more staff and better food.

HNoelle

My experience at Cypress Manor Health and Rehab Center was pretty decent. My grandfather had been staying there for a couple of weeks before my family and I got a chance to visit. The staff was very friendly; seemed to take on the tasks of the elderly and in-need with care and patience. The rooms were a bit on the small side, however, and the entire facility looked like it could use a little bit of renovating. It had very narrow hallways with old carpet and very harsh, bright lighting. They did have a very nice recreational room where we were able to play music and games and have snacks with my grandpa. The food served to the residents was nothing gourmet, but it looked decent enough to eat myself and I probably would have. I did not get to witness any rehab sessions, but their equipment looked safe and up-to-date. My biggest issue was probably the amount of staff on hand at one given time. During the period of my visit, there were several residents pushing their buttons to sound off the buzzer and light at the top of their doors. It actually became a little irritating after a while, because the staff could not always get to them quick enough. We would hear buzz after buzz and eventually yelling from a few of the residents who were seemingly being ignored. Mostly, though, I was satisfied with the way my grandfather was being treated. He did not like being there alone very much, but he seemed to enjoy the way he was treated well enough. Not to mention, the safety and security was up to par as well; there was a padlock on all doors that did not allow you to enter or exit without a code and the code was changed daily. Cypress Manor is definitely a little pricey, but having a loved one cared for and treated with respect is not something you can buy.