Ivy Park at Pleasanton

Karin

I toured Ivy Park at Pleasanton. Nicole, the person that I saw, was extremely helpful. It's a beautiful facility. Everything's just wonderful. I felt very special going there and being treated very respectfully and everything. So, I would say that whoever can afford to go to Ivy Park at Pleasanton should check that place out. They showed me everything. They showed me the studios. They showed me the joint units that took me to the memory care unit. They took me every which way. They have wonderful dining rooms, first notch. The people that were in there decorated their tables. They've got a lot of amenities. Every Thursday night they have music that they play, and people can go. They just have everything that you could want.

Provider Response

Reviewer#ET0425

I toured Ivy Park at Pleasanton. I like the facility. It's clean and all. What I didn't like is the $6,000 deposit. When I asked them about how and when I can recover once my dad moves in, they said that it's just out the door, and that's a question mark for me. But I do love the place. I like the coziness and the fact that it's close to my location, with a nice ambiance overall. They have pianos all over the place.

Provider Response

Reviewer#LD060623

We were thinking of going with them for my mom. Everybody was great taking us on the tour. It was a very good facility. They take the residents out daily because there's a park there, and they go walking on the trail. They had a deck outside where people could go under their umbrellas, and it was nice there, too.

Jerome

It was a very good facility. It's large and there seemed to be a number of residents that live there. They showed us all of the different activities that the seniors participate in. The staff member was very good. There are exercises, physical therapy, music therapy, outings, and they shuttle the residents to different places with a van. They have an activities director that plans all these things. I was impressed.

Martha

We visited for my brother, and our visit there was really good. The staff was really good. Everything was brand new, so it was all very nice, and the rooms were like a regular-sized apartment. The dining area was very nice, big, and like a restaurant with very good food. They offered them a menu with choices. They had a lot of daily activities, exercise room, and game room. They had bingo and social hour.

Carrie

They made every effort to accommodate us. It was very clean, very open, and more homey. It had a great outdoor area for sitting, indoor patios, and a nice lunch room. We worked with three different people who were great and knowledgeable about everything they provided. The dining room was open and like a larger restaurant with round tables, open seating, and wasn’t noisy, but people were having conversations, so it was nice to see. People came in who did entertainment, like singers and musicians. They had a bus that would take them on day trips and doctors within the area, and the mall is a block away.