Charter Senior Living of Oak Openings
6805 Sylvania Ave., Sylvania, OH 43560
(800) 558-0653
Verified Partner
3.8
(5 reviews)
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Reviews of Charter Senior Living of Oak Openings in Sylvania, Ohio
3.8
(5 reviews)
Facility
4.0
Staff
4.2
Food
4.0
Activities
3.5
Value
2.5
Janet
5
|
February 10, 2023
It's the memory care unit of Charter Senior Living of Oak Openings that our family member is living in and it's been a wonderful experience. They know what they're doing and how to handle people with memory issues. We have found it very helpful for her and for the rest of the family as well when we visit her. We're very pleased. She has her own bathroom in her room. They have a television in their own rooms, but there's also a common area with television. They have daily activities and there's a large dining room where they can not only eat their meals, but they can have snacks and so on. To a person, they are just completely caring and above all patient. They're a very, very loving staff.
Provider Response
Linda Waters
1
|
September 17, 2022
The rooms are SMALL, CONFINING, and often UNCLEAN. There are other facilities that offer larger accommodations for comparable prices. The individual caregivers are remarkably attentive and the individual nurses are caring. However, what makes Charter Senior Living of Oak Openings nearly impossible to work with is the management team, especially the current Executive Director and the Director of Wellness/Nursing. It took the ED nearly a week to tell me how often rooms were cleaned when we expressed concerns about other residents using our mom's toilet or other residents urinating or dedicating in her wastebasket. The Director of Wellness/Nursing Director refused to accept orders from physicians about basic healthcare including orders to determine UTIs. I did more of his job than he did. They are not problem-solvers. They tell you all the reasons that problems are happening, but seem incapable of solving them. We had a resident who was fixated on our loved one. She unplugged her lights, tv, and modem. She stole pictures off of our mom's walls, stole her belongings, and took her hearing aids. She eventually threw water at a family member who was visiting our loved one and presented our loved one with her poop. Despite this being in direct violation of the code of conduct explained in the contract, they did NOTHING. The Management team explained all of the reasons that this was happening, but was not willing or able to solve the problem. A male resident showed up in our mom's bed and wouldn't leave. Again, a lot of explanations about why it happened but no solutions for how to solve it. How did Charter Senior Living of Oak Openings respond to these problems? They discharged our loved one! Yes, they were cited by the Ohio Department of Health, but the stress that they placed on our family during an already difficult time was unimaginable. Having a loved one go to a memory care facility is stressful. They made it worse.
ReviewerRD#0652021x
5
|
July 10, 2021
The upkeep of Charter Senior Living of Oak Openings was excellent. The layout was excellent. The person that took me on the tour was very good as well.
William
4
|
July 1, 2021
Charter Senior Living of Oak Openings was very nice. The staff was very friendly and knowledgeable. It's fairly new, so it's in a very good condition. The rooms were small but adequate. We were shown the menu, and we were offered a sample of the food, which was very good.
Karen
4
|
May 7, 2021
We toured Charter Senior Living of Oak Openings for my in-laws. We did a walk-through, they were very good, and the lady was very nice. It was a very nice facility, and it was brand new, but I just felt there weren't enough males there for my father-in-law to interact with. Everybody we saw was female, and he needs a man to watch football with and that type of thing. The staff showed us both the assisted living and the memory care. She was very nice, very personable, and knowledgeable, and she was a very nice person. They just opened so they don't have many people there yet. She gave us a dessert and a soup for visiting, and it was fine.
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Costs for Charter Senior Living of Oak Openings in Sylvania, Ohio
Assisted Living
This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.
$5,595
Starting Price
Memory Care
Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.
$7,295
Starting Price
Services and Amenities of Charter Senior Living of Oak Openings in Sylvania, Ohio
Costs
- Entry Fee
- Fee Structure Extra: Entry fee cost : $2000
Room and housing options
- 1-bedroom apartments
- Companion Suites: No
General
- Resident Capacity: 60
- Respite Care
- Pets Allowed: All pets allowed
About Charter Senior Living of Oak Openings in Sylvania, Ohio
We offer many options to stimulate and engage residents’ minds and bodies in a safe and comforting environment. Our open floor plans of living, dining, kitchen and activity rooms provide an inviting environment that residents love to call home.
From premier Assisted Living services that allow residents to live as independently as possible to our “Personal Touch” philosophy of Memory Care, Charter Senior Living of Oak Openings creates a place where residents feel loved and cherished … because they are.
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