The Bristal at York Avenue

JillFish

My mother is there, I would move her if I could. We've already paid the community fee (which many facilities waive), and more change would be hard for my 99 year-old mother. The staff turnover is a joke; I think there is only one person here who was on staff when my mother came 5 months ago. I think there have been 3 "executive directors" in that time. The front desk rarely answers,hard to find anyone on the weekend. Lots of explanations of how it will be better soon, no real results. Expensive, don't go there. I'm angry enough to write this review.

Anna

We like the Bristal at York Avenue. We liked the rooms and we also liked that every floor had a communal area and a terrace on it for everybody to use. We also liked it because it was smaller. It was one of the smallest ones we saw. The others seem large and more like hotels. They have a nurse there all the time, and from what we could see there were several people in wheelchairs, so it's assisted living that we saw. They have a microwave and a small refrigerator in the room. The staff who toured me around was very informative and obviously knew what was going on in the Bristal. She knew how to present it. It's a beautiful new building.