Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to seniors with the goal of helping them live independently for as long as possible. The company has more than 1,000 locations worldwide and employs more than 90,000 caregivers. Its team is trained to provide attentive, professional care and offers services such as personal care, nurse-directed care, companionship, and housekeeping assistance. 

Home Instead’s franchises employ skilled caregivers who specialize in dementia care for seniors who are living with conditions such as Alzheimer’s or Parkinson’s disease. Additionally, nursing care providers can provide care for chronic illnesses such as cancer, diabetes, stroke, and arthritis. They can provide basic nursing care to those who need it, as well as provide recommendations and support for long-term health. When a client’s condition begins to decline, Home Instead’s caregivers can offer compassionate end-of-life support.

Clients of Home Instead are consistently happy with the level of service provided by this agency. Many agree that the caregivers provide pleasant, responsive care and go the extra mile to ensure that seniors feel safe, secure, and independent.

What You Need to Know About Home Instead

  • Founded in 1994 in Omaha, Nebraska
  • More than 1,000 locations in over 10 countries around the world
  • Offers in-home personal care, nursing care, dementia care and companionship for seniors
  • Home Instead is known for its kind, well-trained caregivers and individualized care plans
  • Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
  • Uses technology to keep clients connected with caregivers and loved ones and to promote in-home safety

What Senior Care Services Does Home Instead Provide?

Personal Care Services 

With a dedication to preserving the dignity and independence of clients, Home Instead’s caregivers provide personal care services that include:

  • Help with mobility, including standing, grooming, walking, and getting in and out of bed
  • Medication reminders 
  • Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
  • Grocery shopping and assistance with other errands
  • Light to moderate housekeeping assistance, including laundry
  • Transportation to and from appointments or visits with loved ones
  • Regular companionship

Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client. 

In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health.

Alzheimer’s and Dementia Care

Home Instead employs experienced, trained caregivers who are able to provide person-focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These caregivers offer personal care services, along with the following:

  • Assistance in establishing a stable daily routine
  • Meal preparation 
  • Positive reinforcement
  • Assistance with social skills
  • Transportation to and from appointments, errands, and visits with loved ones

Caregivers in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs. 

Nurse Directed Care

Many seniors require help to manage chronic illnesses such as cancer, diabetes, and arthritis. Home Instead’s nursing care services can help these individuals manage their illness and provide assistance with medication management, glucose checks, and wound care. 

In addition to the above nursing services, clients who require nurse directed care typically also receive personal care services, including meal preparation and transportation, as well as regular companionship from their caregiver.

Hospice Support

When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support caregivers can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours.

Meal Prep & Home Helper

Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers.


Home Instead provides safe transportation to and from clients’ destinations. Seniors may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or caregivers can accompany seniors on errands and provide assistance and care throughout.


Many seniors face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead’s caregivers strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities. 

What People Are Saying About Home Instead

Clients and family members often speak highly of this agency’s dementia caregivers and the attentive, compassionate care they provide to seniors. One family member provided a five-star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.”

Other clients point to the meaningful relationships they’ve formed with caregivers. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.”

How Much Does Home Instead Charge for Home Care?

Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.

When planning for home care costs, keep in mind that the national average cost is about $24 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor at (800) 973-1540 to learn more about home care costs and payment options in your area.

Who Should Consider Home Instead?

Home Instead’s caregivers are dedicated to preserving the dignity and independence of seniors who need help managing daily tasks. This company is an excellent care option for those in need of services such as:

  • Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s caregivers. 
  • Dementia care: Home Instead’s caregivers can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Caregivers have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors.
  • Companionship: Caregivers are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services.
  • Hospice care: When seniors are nearing the end of their life, Home Instead’s caregivers can provide support to ensure the comfort of seniors and their family members. 

How to Get Started with Home Instead

Contact a Family Advisor at (800) 973-1540 for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.