Truewood by Merrill, First Hill
1421 Minor Ave, Seattle, WA 98101
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Reviews of Truewood by Merrill, First Hill in Seattle, Washington
3.8
(10 reviews)
Facility
4.0
JC
4
|
July 17, 2017
We were favorably impressed with Merrill Gardens at First Hill. It seemed like a very nice place to live for seniors. It's the kind of place a person would be willing to have their parent live when necessary. The studio was certainly adequate. There were plenty of activities, and the dining room looked very nice.
Ned047801
4
|
June 17, 2016
I chose Merrill Gardens because of the attentiveness of the staff and the quality of food. I have been there for two months, and it's been quite acceptable. It's nothing fantastic. I am living in a studio room, and I consider the room to be rather bland, but it's quiet and I sleep well. I wasn't looking for anything fantastic. They're starting to do something to improve the appearance of the facility. It's meeting expectations.
Provider Response
Veronica176467
4
|
June 14, 2016
Merrill Gardens at First Hill was a lovely place. The people we talked to were very nice and friendly. The rooms seemed nice. The kitchen was small but well maintained; it looked pretty, and the colors were nice.
Provider Response
We are very proud of Merrill Gardens at First Hill and we are happy to receive this positive feedback. Thank you for letting us know that our team members provided a pleasant experience. Please let us know if we can answer any questions or provide further assistance.
Martha115023450
5
|
December 17, 2015
My mother has severe dementia, and Merrill Gardens at First Hill is able to accept both of my parents. They have a really nice balance, and it’s been going very well for my mother. It’s been amazing, so far, and I think it’s because they have a fantastic staff. They have been very gentle and very reassuring for my mom. This has been a good place for my dad, too, because his biggest concern was my mom. As for the activities for the memory care unit, they have exercises and live music almost every day and also have art activities and watch movies together. For the assisted living unit, they have more diverse activities, like cooking demonstrations. Sometimes, they’ll have people come in to talk to the residents. The food seemed good. The thing I like most about this facility is the fact that they have a very bonded and attached staff who really care about the residents. They really connect to them as individuals, which I think is really valuable. The facility is very flexible to be able to accommodate a pretty broad range of individuals.
Provider Response
We want to thank you for taking the time to write us this wonderful review. We are so happy to hear that Merrill Gardens at First Hill has been a great community for both of your parents. We strive to provide an excellent environment for all residents, regardless of their level of care. Please don't hesitate to reach out to us if you should ever have any questions.
Jeanne23
3
|
January 3, 2015
I was at Merrill Gardens for three-and-a-half months. I broke my femur, so I had to be in assisted living for a while. The staff were very helpful. My room was clean and small because I chose to go to a studio as I knew I wasn't going to be there forever. I enjoyed the breakfast and some of the meals, but my main concern was that it was very salty, which I complained to the chef about, but it didn't change. The dining room was fine. I was in a place that had many people with various stages of dementia, so their activities were aimed at those people, which at first really sort of put me off, but it turned out to be fine. There was an activity coordinator there that was absolutely marvelous. They couldn't have chosen a better person to be caring and accepting of every single person there. He made it worthwhile.
Caring101193650
3
|
November 3, 2014
My son-in-law and my daughter found Merrill Gardens in a local big neighborhood, but it’s on a hill where you can’t get out for walking. It also as it turns out has about two-thirds of the people there have dementia. I decided that I would be part of it; I went and played bingo, I tossed balloons, and in fact I did make friends with quite a few people. The people that worked there, the people that give you your pills made a great effort for the service workers. They all know your name, and they were really quite wonderful. The food was mediocre; I did talk to the chef twice, many meals were deep fried, and the salt was used very generously. There was a fire drill, and we really wondered what was going on because they really had never said anything about fire drills. They sort of alerted to the staff, but these people’s memory was not good. I felt that there should be something on the door of the apartment that you are in that says what to do. The doors are thick metal doors and that just says the place for you to be, but they never told me that. They have an outside company and there is a physical therapist and occupational therapist who comes on Tuesdays and Thursday to work with people. When I went in there, they said our chef is so wonderful, everyday he goes town to the market and buys fresh vegetables but the only meal that I really enjoyed there was breakfast. They were very solicitous, and they know everybody’s name. They have a sheet of paper with everybody’s picture and their name in there. Everybody knows who you are, and that’s very important to be recognized for who you are. You go in the dining room and they say good morning Jeanne and everybody knows you. It really is nice.
stroke survivor
1
|
June 1, 2013
This is primarily dementia care with no separation between residents with or without dementia. They are under-staffed at all times. They are more interested in the aesthetics to lure new residents than in maintaining the facilities for the long term. It took 2 years to replace a broken washer, the elevators are notoriously broken. The meals are bad!
Provider Response
Thank you for leaving us this detailed review. We strive to provide a wonderful place for residents to live and we are sorry to hear our community didn’t meet your expectations. Thank you for letting us know about the specific issues regarding maintenance and food. If there are any more concerns you have,please give us a call.
Patricia F. Spencer
5
|
August 21, 2012
My grandmother lives at Faerland Terrace and it's a beautiful place! It's located right in downtown Seattle and is accessible to everything. It does not feel like a home for elderly people. In fact, it's bright, cheerful, and the staff is so welcoming. It just feels like a fancy apartment building with staff. My grandmother needs some help caring for herself and the staff there are always willing to lend a hand but also encourage my grandmother to do things for herself when she can. I am able to visit her there about once a week and look forward to my visits there. They have guest meals available so I'm able to eat dinner with my grandmother when I'm there. The food is great and tastes just like a regular restaurant - not at all institutional feeling. They also have activities for the residents to participate in and plan lots of fun things for them to do, if they choose. I'm really happy we found this place for my grandmother and definitely would recommend it to other people looking for a vibrant place for their elderly relative to live.
jessica12
5
|
June 30, 2011
My cousin lives at the facility. The facility has a reputation for great customer care. After a while of searching for a assisted living facility that would accept him we stumble upon this one. Every time i visit my cousin he always has something nice to say about the staff and other residents. While visiting i met some of his friends and they all said the staff makes multiple checks on them daily. The feeling of knowing that he is not being mistreated releases a burden off of my shoulders. Whenever I visit the staff treats me with respect as if i was a resident. One of the qualities that this facility offers that i highly appreciate is the communications they provide.
anonymousjj
4
|
May 20, 2011
This facility is located in downtown Seattle in a very well kept building with free visitor parking. I have visited several residents of Faerland Terrace over the past year and have been consistently impressed with the facility and general staff. The dining room is lovely and residents report enjoying their meals. Resident activities (both inside and outside the building) are available throughout the day everyday. The nursing staff is competent but does not always follow through with detailed recommendations for individual residents.
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Costs for Truewood by Merrill, First Hill in Seattle, Washington
Assisted Living
This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.
$3,895
Starting Price
Independent Living
Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.
$3,895
Starting Price
Memory Care
Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.
$5,395
Starting Price
Services and Amenities of Truewood by Merrill, First Hill in Seattle, Washington
Costs
- Rent Plus Care Fees
- Fee Structure Extra: We offer a month-to-month rental
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: We offer companion suites
Dining options
- In Room Kitchenette
- In Room Kitchens
- Dining Room Shared Meals
About Truewood by Merrill, First Hill in Seattle, Washington
Merrill Gardens at First Hill is perfect for those who like being near boutique shopping, theaters, concert and lecture halls and much more. This friendly retirement community is in the First Hill neighborhood, where many of Seattle’s best known and highest quality medical practices are located.
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