Capstone Healthcare Estates at Veterans Memorial
1424 Fallbrook Dr,
Houston, Texas 77038
3.8
(6 reviews)
$5,700
617 West Janisch Rd, Houston, TX 77018
3.5
(10 reviews)
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Capstone Healthcare Estates at Veterans Memorial
1424 Fallbrook Dr,
Houston, Texas 77038
3.8
(6 reviews)
$5,700
$1,695
Pricing not available
3.5
(10 reviews)
Facility
4.2
Staff
4.6
Food
3.8
Activities
3.8
Value
3.8
mal paso
5
|
April 21, 2020
Very helpful and caring staff. Our family member is treated very well.
Lieber
5
|
December 7, 2019
The staff is warm and friendly. They know the family members by face or name and are always approachable to offer assistance. My sister became a resident in November and the staff had several meetings with me to identify a 3-month plan for her. Prior to Janisch, my sister was in a terrible nursing home and had numerous health problems. The level of care at West Janisch is like night and day compared to the other facility. My sister is a Type I diabetic who is in her 60's so her blood sugars were averaging stroke level from 330-400. Now, Janisch has reduced it to 220! We are ecstatic and she is so happy here. I can't say enough good things about the place. The doctor's returns your calls and the staff takes an interest in their patients care.
jokatharris
4
|
November 30, 2019
My mother has been at this facility in the Memory Care Unit for approximately one and half years. I have been very impressed with the care she has been given. The facility may be a bit old but it is kept up and clean. She was in a newer facility prior to this stay. I have to say she is happier and much more well cared for in West Janisch. Also I am so pleased with the excellent communication. Very nice to be kept informed and phone calls returned when requested. Our family has been very happy with her care and the facility.
A. Garcia
5
|
November 9, 2019
Our mother stayed at this facility for 15 days, following a femur fracture, in order to receive physical therapy for her recovery. We are very happy with the way she was cared for. The nurses were always courteous and responsive. The facility head nurses and doctors were keen to answer all of our questions and concerns. Our special thanks to Fatima and Micah. The rooms and bathroom are spacious and well maintained. The canteen offers a standard menu and an alternative choice. In general, the food was good, although we feel there was sometimes room for improvement.
Sylvia A.
4
|
August 13, 2019
I will say that the staff are good and acknowledge my friend by her name. She is living there permanently. Some days it smells like a nursing home does, but most of the time it's okay. The administration staff listen to my concerns for her because she has NO family. So I am signed on to speak for her. I know there are worse places than this place and I am satisfied with her being here. It would be really nice if they could update the beds and paint the rooms pretty colors. I think that would be less depressing for the permanent residents if they could choose their own room color.
tyrailia
3
|
July 11, 2016
I am giving this place an overall rating of 3, it would be a 4, but the place needs a serious cleaning and remodel. There are some wonderful people working here (such as a male nurse named Iffe) There was recently an administration change and I think that can only bring the place up as it was much needed. Rosie in admissions is great to deal with and was a great help figuring out the 100000 questions we had at first. We were with West Janish all the way through hospice care. We are now utilizing them again for a respite care situation for my father in law. I would suggest to anyone placing a loved one to put your loved one close enough to you so that you can visit often and get to know the staff. Communication is key.
miller2
2
|
February 12, 2016
This facility was bad but has gotten a lot better. They have made many changes starting with administration that were needed. The care is great now and I'm confident they are taking care of my loved one.
family 1
5
|
February 11, 2015
This is one of the most loving and caring nursing home I ever have been around. The new administration is caring and pay attention to details of my love one concerns.
yellamonreaux
1
|
January 21, 2015
This is one of the worst places in Houston to ever put your loved one in. This place has no regard for person. The entire staff from the administrator to the laundry staff are rude and disrespectful. The facility really should be closed down. The entire nursing staff make you wonder if they are still licensed personnel. I could not remove my loved one fast enough. If you don't love your loved one then put them here to die fast!!! But if you have one ounce of humility within your being you will not place them here.
Gumbywin
1
|
September 8, 2013
If you want a clear picture of what's going on inside this facility you don't have to look hard. Starting with the outside looking in you'll see the staff partying in the streets. I had to go check on my mother one evening who was having complications. I pulled up in front of the facility and called my sister. I had my windows up and could not hear my sister talking on the other end of the phone they were so loud. I asked one of the nurses 4 car lengths away if they would mind turning the music down a bit because I couldn't hear. She replied, " Shut up Ho!" I went inside and told the nurse supervisor what they said and she replied " Call the police". She just turned and walked away. I took my mother out the next day.
Health
4.0
Overall
3.0
Quality
4.0
Staff
1.0
West Janisch Health Care Center is a Senior Living provider in Houston, Texas that offers residents Nursing Homes services. Contact West Janisch Health Care Center for more details on services and rates.
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