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Reviews of Hallmark Nursing Center in Denver, Colorado
September 3, 2023
My father is at Hallmark Nursing Center. The facility is fairly nice and clean. You can tell everything's been kept up. They were cleaning the carpets. They have a nice lobby. It's a big place. They have a couple of common rooms, a library, a sweet shop, a fitness area, and a dining room. They have daily activities that all of their residents can participate in. Everybody that we met was very, very nice. The food looks wonderful and smells good. My dad said the food was okay. My dad had a private room. He had to share a bathroom with another room on the other side.
October 4, 2022
The care was average, rooms were average. Unfortunately, I had asked to be on our friends' emergency contact list, as he had no family . He passed and no one contacted me! The person I talked to said because of the Hippa laws she couldn't tell me anything and hung up on me! I have no idea of how he was cared for after passing. I am very sad, upset, mad, etc. Could've been handled more professional!!
March 22, 2022
Thank you for taking excellent care of my mom! This review is long overdue but better late than never. My mom fell last year and went to Hallmark Nursing Center for rehab. They were outstanding and had so much to deal with during the Covid restrictions. They were kind, attentive, friendly, and caring. I was nervous about taking her to a nursing facility since I had poor experiences with other centers when my dad was ill. I highly recommend this facility for your loved one's care. A special thanks to Susan, Jenny, Laura, Becky, and Trish. And thanks to nurses Cassie and Rachel for your excellent care.
July 14, 2018
Management is completely incompetent, which leads to staffing issues and inept staff (not all, but by far the majority). The rooms are small. The facility is not kept clean. My dad's call light would go unanswered for significant amounts of time. Communication between shifts was non-existent. Some employees would just leave without passing any pertinent information along to the next shift. My dad rarely got his showers. Laundry continually lost his things. CNAs would dress him in dirty clothes from the day before despite a closet full of clean items. Many times nurses had to be prodded by family to actually tend to my dad's medical needs. My dad actually went significantly downhill at Hallmark, physically and mentally. The only thing positive about the facility was a few of the activities they hosted that were enjoyed by my dad.
April 10, 2017
My mom was in Hallmark for rehab. It's a good, clean facility with a nice dining room. They have a place to get your haircut and lots of activities. They had a nice staff and good food. It was a good experience overall.
March 31, 2017
I love this facility. The nurses are amazing, kind and compassionate and the facility is very clean. The nurses were very attentive to my mom and she was very happy here !
saddened by the incompetence
March 28, 2017
Looks nice from the outside, BUT. Here is what has gone on the first 11 days. My mom was admitted to Hallmark on 3-17-17 after a years stay in an assisted living facility. On 3-20 I witnessed my mom eating without her bottom teeth, I asked the nurses why, they had no answer. I found my moms teeth in the cleaning container. I noticed my mom was not wearing any shoes so I looked around. I found one shoe by her bed and the other in the bathroom all wet, nobody knew why. I also noticed that no one had cleaned her teeth since she was admitted. On 3-22 her teeth still had not been cleaned and she was eating again with no bottom teeth. One shoe is know missing and no one knows where it went. When we admitted my mom we told Hallmark they were doing her wash, no wash has been done as of yet. They gave my mom a wheelchair that was too high and she fell out smashing her head on the piano leg in the cafeteria. I had to show them how to lower the wheelchair. On 3-23 Suncrest Hospise called and said she had no more clean clothes. We called Hallmark about the wash and recieved the run around. 3-24 we noticed someone had hung a sign saying the family would do the wash, obviously trying to cover their incompetence. Still no wash done, we had to bring her more clothes. Her shoe is still missing and she is wearing the same socks since the 17th. We had to bring her a pair of slippers. 3-25 we had lunch with mom and tried to get a soda from the machine, the soda was stale and warm. 3-28 now her bottom teeth are missing and no one knows anything. Need I say more?
January 25, 2016
I think Hallmark has a lot more outside trips for their residents. They also have different activities and fitness classes.
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Services and Amenities of Hallmark Nursing Center in Denver, Colorado
- Skilled Nursing
- Resident Capacity: 143