Robins Landing of New Berlin
2900 S Moorland Road, New Berlin, WI 53151
(800) 558-0653
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Reviews of Robins Landing of New Berlin in New Berlin, Wisconsin
3.28
(7 reviews)
Facility
3.2
Staff
2.8
Food
3.0
Activities
1.0
Value
1.0
Stacey
1
|
January 3, 2023
To me, Robins Landing of New Berlin was unwelcoming, dark, and dreary. It smelled terrible. They showed no interest in us being there. All the residents looked like zombies. They were just sitting there and nobody cared about them. I wouldn't put my worst enemy there. They also did not have our appointment. They didn't know we were coming, which was very upsetting, because I rescheduled my work around it. We got to walk around the memory care area a little bit and then that was it because nobody was there to help us. By just looking around myself, I knew that this was not a place that I would put my mother-in-law in.
Provider Response
Patricia
4
|
December 5, 2022
Robins Landing of New Berlin looked good. The tour was very thorough. The facility looked very nice. I think it can meet the needs of the clients who are selected to go there. It looked just fine to me. I didn't get to spend a lot of time because it was a brief visit, but it was a good one. For a first look, it looked good. The rooms were like small one-bedroom studio type things. They were doing an art activity outdoors on the patio. It looked like they were having fun. They had a TV room. It was all very modern and quite nice.
Jo
2
|
November 4, 2022
I visited Robins Landing of New Berlin. I'm very disappointed. I had an appointment, and they didn't realize that I was even coming. The person who was supposed to give the tour wasn't even there. They had me sit off to the side until they finished their meeting. They said somebody else might be able to give me a tour, and "Was I interested?" Well, after waiting 20 minutes, I said "I'll come back at another time." I was disappointed with feeling like I was more of a burden to them. I realize that there's a lot of short staffing at a lot of these facilities, but that one, I just did not feel was a good place for my mother. It was clean, but depressing and dark. It was not a facility that I felt my mother would be comfortable at. First of all, I felt that the person who greeted me at the door thought I was an inconvenience. Then the other staff member that finally approached me said that if I could hang in there, they would try and find somebody to give me a tour. Overall, I was not pleased.
Provider Response
Doris Day
1
|
August 15, 2022
High turnover, outdated and not clean. The outside looks like a federal building--no personality, no plants, not cared for. The good workers seem to leave after a short while and they are understaffed. I did not rate the food as I have not eaten it but currently seems to have improved. At least there's a cook on staff. People with dementia usually have issues so activities at this point is not important. Clean rooms and clients should be a priority. Value? I don't think so.
Phil
5
|
October 15, 2021
Robins Landing of New Berlin was just way past what I needed. Some of the people there even have dementia. I was there for 15 minutes, and the young lady that showed me around said, "This isn't for you." I don't want to live in a place where I have to get permission to walk out the door and have it locked on me. It took me just a few minutes to realize that it wasn't for me; just the simple fact that you'd need a wheelchair to go from place to place. The staff was showing me things, and then took me into a room and sat down and said, "I don't think this is for you. I don't want to waste your time and I can tell you this isn't for you." There's nothing wrong with it. It's just not for me, so she was very nice about that. The people there have different types of health problems, which I know is the human factor. It was very pleasant and very clean. What I noticed is that there was no smell of urine. It was totally cleaned up. I saw people going to meetings, people getting together in a club, and some of them were eating lunch. It was just like a normal day. They showed me the independent living and we walked through rooms, up the hallway, and through all of the different places. There's an area going out to the patios where they have places for people to see and do things. I met many other staff members too, and all of them were genuine and friendly. They're very pleasant and nice to the people. They're very caring as well.
Suzie
5
|
August 19, 2021
Robins Landing of New Berlin was very good. They were very informative about what would be taking place, very patient, and kind. They gave us a full tour, so they spent a lot of time with us. We told them that we wanted to focus on communication and safety for my brother-in-law, and they were very accommodating about that. We just mainly went through the building, met the administrator, toured the rooms, looked at the backyard, sat down with the administrator, and went through all the paperwork with us. The place seemed very clean and we were hoping it's going to work out, and it looks like it is. They had people sitting in the common room with a television and they also have other activities. She also showed us the memory care building and then the assisted living building too.
Lynn
5
|
September 24, 2020
Applewood of New Berlin is nice. The people are wonderful. Her room looks great. She's made two friends there already. She was distressed because of the death of my father, so they had her helping prepare stuff in the kitchen just to occupy her time. She's already had a hair spa day. They're being very good with her. We've already taken her out of the place three times and taken her on trips ourselves. She's only been in there for a week. I've only seen the room virtually. The girl took pictures and did a live walk around and it looks very nice. Every single home I looked at and the things that I specified looked identical. They're set up the same, they looked the same, and the people were nice, but this one was close to my brother and he wants to be close to my mother, so it won. I went to visit her there. They need to weed their outside area, but because of Covid, I'm sure they aren't getting a lot of things done. They're doing well. Angela, the director, has been nothing, but fantastic. I saw the facilities virtually, and it looked like they had just about everything that everybody else had. It looked fine to me.
What you can do with Caring
Costs for Robins Landing of New Berlin in New Berlin, Wisconsin
Independent Living
Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.
$4,500
Starting Price
Memory Care
Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.
$4,500
Starting Price
Assisted Living
This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.
$4,500
Starting Price
Services and Amenities of Robins Landing of New Berlin in New Berlin, Wisconsin
Costs
- Rent Plus Care Fees
- Entry Fee
Room and housing options
- 1-bedroom apartments
- Companion Suites: Yes
- Studio Apartments
General
- Resident Capacity: 44
- Respite Care
- Pets Allowed: Small pets allowed only
About Robins Landing of New Berlin in New Berlin, Wisconsin
Robins Landing of New Berlin/Brookfield is an Assisted Living and Memory Care community. Our team of compassionate Personal Care Assistants provides care 24 hours a day, 7 days a week.
On-site care, including an RN, provide daily oversight and is available around the clock as needs arise. A full-time on-site Activities Director is involved in creating and implementing enriching daily activity programs with a special focus on physical and mental activities. A full-time on-site cook prepares healthy home-cooked meals fresh daily with attention to individual dietary needs.
Enriching the lives of our residents in a meaningful way is our top priority. We provide an array of amenities such as religious/spiritual services, beauty/barber services, and a lively activities schedule.
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