Gulf Coast Health and Rehabilitation, LLC
8002 Grelot Road, Mobile, AL 36695
2
(7 reviews)
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Reviews of Gulf Coast Health and Rehabilitation, LLC in Mobile, Alabama
2
(7 reviews)
Facility
2.9
Staff
2.3
Food
3.0
Activities
2.5
Value
1.4
Tina
3
|
February 28, 2024
My sister is still at Gulf Coast Health and Rehabilitation, LLC getting skilled therapy. It's very clean, and the staff are mostly friendly. That's the best thing I can say about it. The worst thing is that there is a lack of communication in some areas, and then also when you try to reach them, they don't have any voicemail on their phone. They don't answer the phone, and you can't even leave a message. Some departments are not communicating well, not giving updates, or whatever. There is a wound care nurse who calls me faithfully twice a week, and I just appreciate that. But it's a clean place, and for the most part, everyone's very friendly. Some staff go overboard, and others don't do much of anything. I haven't tried the food. I've seen the food when they brought it in. I see the menus posted all the time. They had a Mardi Gras party in which they were serving traditional party food with no concern for diabetic patients whatsoever. It was candy and cake and some other things. And they were passing out full-sugar sodas and everything else. Also, a couple of days ago, my sister called me up, and she said, 'I got a lousy dinner. There's only broccoli and carrots and mashed potatoes. There's no meat at all. Will you go and get me a hamburger?' So their menus seem to be very balanced, but they don't have many choices. If they don't like a certain thing, it's not like there's an alternative or anything. They are transporting my sister to her doctor's appointment only because she can't get out of the wheelchair. There's a courtyard they can go outside to. It's very secure in that they have codes to get out or you have to have a staff member to let you out. They have speech therapy, occupational therapy, and physical therapy. But I don't think she gets bathed regularly.
Provider Response
ANGRY AND UNFORGIVABLE
1
|
December 4, 2023
My dad was there for almost 2 years, and I thought he was getting great attention and care until the last trip to the emergency room for serious UTI, he was constipated (backed up badly) and a LARGE "bed sore" along with a very foul odor! I was actually rotting! The paramedics brought it to my attention when he ended up going to "The Retreat" where he died 14 days later! I refused to let him go back there!!! I had no idea that the sore they were telling me about was bigger than a tennis ball and you could actually put your fist in it. You could actually see all the way to his spine! My dad was bed ridden and had to be fed. I really wish they would have showed this to me or sent him somewhere for the proper care he needed! He passed on 9/19/23 and had suffered for a long time!!! His body was full of sepsis and was very sick!!! I could not stand to see him suffer anymore and he did not want too either! That is not life for anyone. Please do not trust these people totally like I did. Wish I could take it back and had seen his back side before he was very sick and too late! I have to live with that guilt for trusting them!
Provider Response
Frustrated23
2
|
September 19, 2023
"they" say first impressions are everything and in this case it was and not improving (much). Staff seemed ok but after requesting for something over 3-times and nothing happens - gets on ones nerves. I really don't like being brushed off to what may seem to them something minor. I informed that my mother has a CPAP she is required to wear each night and I can see that at least 2-nights in a row - it wasn't put on her. She informed and requested a stool softener / laxative or something since she hasn't gone in over a week - and just get 'lip service' ('ok'... or 'someone will be in here shortly'... ) and nothing happens! From this I can see that communication between shifts is a problem since the info I received today was that 'no one told me anything'. With that, "I will make sure we start her on something". as of this writing now- nothing has changed! just words!
Provider Response
cciicc
1
|
August 11, 2023
The worst facility I’ve felt with. Caregivers are BEYOND RUDE!! Everyone has an attitude. Complain constantly about other staff and residents. An don’t bother if you need help in a hurry. I wouldn’t bring the mockingbird I hate outside my window back here. They seriously need to rethink their strategy as a business and healthcare providers because what’s going inside those walls isn’t going to get it.
Provider Response
Not ever again
1
|
April 17, 2022
Nurses came in and turned call light off and never addressed patient’s needs. Some nurses were mean and had bad attitude toward patient. Food served cold to patient multiple times. See CMS review of facility. Never again will we use this facility.
Provider Response
Terry
5
|
December 15, 2021
My dad moved into Gulf Coast Health and Rehabilitation, LLC. We like it. They are very personable. My dad's been taken care of. He got a really good roommate who we just happened to know, so we were very lucky. The place is very nice. The workers are very aware of him and pay attention to him. He doesn't make his own social situation. You have to be social with him, and they've been very open. He laughs with them. The place is clean as far as I can tell. I only get there at night, but that's fine. He loves the food here. The roommate has been wonderful too. I have only been in his room, and he eats in his room. He hasn't gone to the dining area, as far as I know. But he ate every bit of his supper, so that's good.
Caring99916050
1
|
October 7, 2014
Mom got sick and she went to Cogburn Health and Rehab West. We had a terrible experience. She was in there for four days. They left her out in the hallways with no oxygen, and she almost died. They gave her the wrong medicine. The staff are lazy. The rooms were not luxurious, but they are clean.
What you can do with Caring
Services and Amenities of Gulf Coast Health and Rehabilitation, LLC in Mobile, Alabama
General
- Resident Capacity: 100
Medicare
Health
2.0
Overall
2.0
Quality
3.0
Staff
3.0
About Gulf Coast Health and Rehabilitation, LLC in Mobile, Alabama
Gulf Coast Health and Rehabilitation, LLC is a Senior Living provider in Mobile, Alabama that offers residents Nursing Homes services. Contact Gulf Coast Health and Rehabilitation, LLC for more details on services and rates.
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