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Home Instead - Marin County, CA

1050 Northgate Dr, Novato, CA 94903

(800) 558-0653

Verified Partner

5

(14 reviews)

Offers Home Care

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Reviews of Home Instead - Marin County, CA in Novato, California

5

(14 reviews)

    Debra Schulman

    5

    February 1, 2021

    I am a current client of this provider

    We are so satisfied with Home Instead! They have given me peace of mind that my 88 year old mother is in good hands. Christy(client care) and Jackie(client services and scheduling) are really exceptional to work with in every way! Also, I got a good feeling from my initial phone calls with Todd and Catherine.  It is a great feeling knowing that Home Instead takes care of everything.  My mom has needed both 24 hour care and care for full days.They are such a pleasure to work with! So thankful to have them taking care of all my moms home care needs.

    Shelise

    5

    June 26, 2020

    I am a current client of this provider

    We are working with Home Instead. They are great and they were able to meet our needs and find us a home care provider which works for both parents. It is more so for my mom but also for my father. It worked out great. When there was a change in the schedule with the caretaker, they immediately stepped in and were able to provide someone else for us immediately. Two weeks ago we needed 4 days of care and that same caretaker is able to step in and give us four days. It is hugely beneficial due to the fact that my mother is dealing with dementia, so having only one person makes life a whole lot simpler. Our needs are immediately responded to. With my mom, they are helping her get dressed, and for my dad, they are helping him prepare morning meals, with light housekeeping and with some laundry. It is part-time, 4 days a week, which has been great.

    Kimberly M B

    5

    November 12, 2019

    I am a past client of this provider

    I needed a caregiver for my mother that had moved to assisted living and awaiting dementia care. I emailed home instead I met with Catherine and Christine the next day. Catherine was very transparent on costs and that their only caveat was they needed a 24 hr cancellation notice. A caregiver was with my mom the next evening. I got routine updates on my mom’s care and concerns. And when an open spot in dementia care was available caregivers worked with her until she was settled. HomeInstead is A life saver! ❤️

    Pauline B.

    5

    July 10, 2019

    I am a past client of this provider

    I was not sure just how much help my 70 yr old husband would need, so this was a last minute arrangement. And Home Instead was a life-saver. I was able to be away for 2 weeks without an extra trip home in the middle. They were so flexible, helpful and conscientious. I felt completely comfortable having them look in on my husband every other day (mild cognitive issues). And he enjoyed their company as well. They took him out for coffee and to the grocery store. I will definitely use Home Instead again.

    kmh333

    5

    December 27, 2017

    I am a current client of this provider

    I interviewed several other agencies before I contracted with Home Instead to care for my mother with Alzheimer's. I choose Home Instead because it is owner operated. The owners are involved with every client and are very accessible. Every care giver we have met is top-notch. Our regular care giver Wendy is a blessing for our family. She is kind and thoughtful with my mother and finds ways to help me at home without my having to ask. I really appreciate the excellent service from the entire organization.

    munjkim

    5

    May 23, 2017

    I am a past client of this provider

    Very quick response time, Great communication, Friendly/loving/concerned staff. Were very patient with my father and me, especially when he kept changing/cancelling schedules. Will definitely use again when he needs help in the future.

    boywithk9

    5

    May 21, 2017

    I am a current client of this provider

    All the caregivers who have been assigned have been great. Also, I really appreciate that each time there is a new caregiver, someone comes to introduce her to my mother. The office staff has been great as well.

    Kathy507580

    5

    August 15, 2016

    I am a past client of this provider

    I had a girl from Home Instead Senior Care for five days who helped me with the laundry, watering outside, and doing a little bit of shopping. She did a really excellent job and was very nice. I highly recommend this agency.

    L. Bruch

    5

    August 31, 2015

    I am a current client of this provider

    Right now, I am just having in-home care from Home Instead. They do in-home visits about a couple of times a week, and it is just companionship really. They are very accommodating to my needs and my mom's needs -- very accommodating and very flexible. We are very happy with them. They explained everything upfront, and they have been very supportive.

    Janet102126950

    5

    November 24, 2014

    I am a past client of this provider

    Before, my husband needed more care than I could provide. I experienced the thoughtful, friendly staff at Home Instead office, and I felt their support and encouragement as I took steps to complete paperwork, ask questions, and be ready. The constant message was being there for us when we needed help. Eventually when help was needed, they knew my husband and provided caregivers well-matched to his personality and interests.

    Lucy Wait

    5

    April 28, 2014

    I am a past client of this provider

    Home Instead found a wonderful aid for me when my husband was ill. Paul had pulmonary fibrosis. Home Instead helped us and stayed with us in the difficult journey of getting the benefits from our Long Term Care Policy. I have nothing for praise for the quality of help we got from Home Instead.

    scastellucci

    5

    May 17, 2013

    I am a past client of this provider

    My sister was diagnosed with Pick's Disease and was living with my Mom. She loved to walk but couldn't walk alone as she would not remember how to get home. I called Home Instead to see if they could have someone walk with my sister three times a week. They were very caring with my sister and took her for long walks which she enjoyed very much. She became attached to her care givers. The staff and the owner at Home Instead in Novato, CA are excellent and very compassionate.

    M5

    5

    April 30, 2013

    I am a current client of this provider

    Home Instead staffing management approaches each client with a confident calm and matches the right caregivers with the needs of the client. The families face tough decisions and HI really takes placement of their caregivers personally.

    Melanie Haiken1

    5

    September 1, 2011

    I am a past client of this provider

    This in-home care agency took on my mother's case, even though she was an extremely challenging patient. They spent a great deal of time understanding our needs as a family and working with us to come up with a plan that worked. They were extremely flexible and understanding. We had to warn them ahead of time that there would be days when she would not let the caregiver inside the house, and indeed that happened and they were very patient. The caregivers were skilled and kind. The service was reasonably priced; it was more expensive than it would have been for us to hire someone independently, but we had the security of agency management and a backup caregiver was available whenever needed.

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    Services and Amenities of Home Instead - Marin County, CA in Novato, California

    Agency Type

    • Full Service Agency
    • Agency Extra: Each Home Instead franchise office is independently owned and operated.

    Range of services

    • Companion Care
    • Range Of Services Extra: hospice support, Alzheimer's and other dementias care, chronic conditions

    Types of care

    • Transportation: Yes
    • Doctor Visit Companionship
    • Light Housekeeping

    About Home Instead - Marin County, CA in Novato, California

    Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.

    Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support.

    Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent.

    What You Need to Know About Home Instead

    • Founded in 1994 in Omaha, Nebraska
    • More than 1,000 locations in over 10 countries around the world
    • Offers in-home personal care, nursing care, dementia care and companionship for seniors
    • Home Instead is known for its kind, well-trained Care Pros and individualized care plans
    • Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
    • Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety

    What Home Care Services Does Home Instead Provide?

    Personal Care Services

    With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include:

    • Help with mobility, including standing, grooming, walking, and getting in and out of bed
    • Medication reminders
    • Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
    • Grocery shopping and assistance with other errands
    • Light to moderate housekeeping assistance, including laundry
    • Transportation to and from appointments or visits with loved ones
    • Regular companionship

    Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client.

    In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health.

    Alzheimer’s and Dementia Care

    Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following:

    • Assistance in establishing a stable daily routine
    • Meal preparation
    • Positive reinforcement
    • Assistance with social skills
    • Transportation to and from appointments, errands, and visits with loved ones

    Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs.

    Hospice Support

    When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours.

    Meal Prep & Home Helper

    Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers.

    Transportation

    Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout.

    Companionship

    Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities.

    What People Are Saying About Home Instead

    Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.”

    Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.”

    How Much Does Home Instead Charge for Home Care?

    Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.

    When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area.

    Who Should Consider Home Instead?

    Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as:

    Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros.

    Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors.

    Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services.

    Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members.

    How to Get Started with Home Instead

    Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.

    Map of Home Instead - Marin County, CA

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