Springwood Care Ctr of Forsyth

I am a friend or relative of resident

I was originally very pleased with the care my mother received at Springwood. However, recent changes in staffing have negatively affected the care she receives. It is extremely hard to get appropriate wound care, the facility has an unpleasant odor more often than not, it is difficult to get anyone on the phone, instructions are not relayed appropriately between shifts and I am not entirely sure there would be much care at all if it were not for the Hospice staff. I have gone from being very satisfied to very dissatisfied in a short period of time.