Reviews of Dumont Masonic Home
Average Rating: based on 2 Reviews
I am/was a resident of this facility
I get the services that I need from the Dumont Nursing Home and Rehab Center. They take care of me and I get my therapy, but I don't really belong here. I belong in an assisted living or independent living facility somewhere because I am homeless, I have no family here in New York, and I got nowhere to go. The staff is not so great. It takes forever to call a nurse because they're short of staff. My room is never clean and the way they clean things around here is not the greatest. I have to clean it myself.
Visited this facility
Dr. Martin in rehab floor very good. Did every test imaginable to see why my mom suddenly was having seizures with no prior history of this. He increased anti seizure med and has had no seizures since. I have a couple of grievances here though. My mom who is quite incontinent and when there was quite weak and couldn't get to bath room herself, said they brought everyone in daytime to dining room and left them there to observe by minimum staff. She said though she asked numerous times to go to bath room to relieve herself, she was told ok I'll be with you in a few minutes, only to sit in her business all day! I moved my mom out of there to be closer to me upstate and they were told to pack her things so she could be transported the next day. They left quite a bit of her belongings down in the laundry room. She didn't get her wig nor 2 very nice straw hats also. I feel that though there were many patients there and that the priority was stabilizing and improving her health the person who should have handled this dropped the ball. As for my mom's hygiene she was neglected and that is a darn shame! How would they like to be treated like that when they get old and end up in a home dependent on care as too frail or confused to be alone. We are not a rich family and I did not appreciate having to replace her clothes that should have been packed as I had enough on my plate getting her here. They put her name in all of them. My rating for Dr. Martin is a 5. The staff 2. The place was old and depressing as well from lobby to rooms though they were supposed to be getting an over hall since she left early March of 2011. I also had a hard time reaching anyone on phone as reception board often just rang. ugh.There was no parking area but next door which wasn't convenient. There was no place to sit and eat with relative and get some food. It wasn't very family friendly. She did say there was crafts in day to do which was good and she left better than arrived so was fed,cleaned once a day,given meds,went to physical therapy. This is the bare minimum tho sadly.
Medicare provider number: 335271