Addus HealthCare Services

In terms with cleaning and working with my uncle she did well and we were mostly satisfied. But she wouldn't call ahead and no one from Addus would replace her and my uncle was without assistance. We talked to Addus many times and they assured us that they would look into it, take care of it and see to his needs. And then same thing would happen. I've been with them for two years. They need better communication between their staff and the client. I would hope that if a staff member or caretaker could not be at his or her assignment, they would call in to the front office. It would just be a matter of a replacement or a substitute and the company would take care of that. We didn't get that kind of impression. The caretaker was supposed to be paid every two weeks but one time she didn't get paid and that's between her and the agency. And we can't do anything about that. She seemed to miss more days after that. I guess she was angry with the agency, I don't know what was going on. But our concern of course is that our uncle will be cared for.

Addus Home Health Care offers adult day services, home and community health services and private duty nursing. Addus home health care with the option of a private duty nurse was a blessing to our family. When we were in need of help for our aunt, we turned to Addus. Addus provided wonderful care for her. We knew she was receiving help with her daily activities, including her medication. Our family took on some of the shifts, but would not have been able to do it without her caregiver from Addus. In addition, when we needed additional care due to a fall, they were able to provide a private duty nurse. I highly recommend Addus for in home care.