The Watermark At Logan Square

Watermark is a very well-kept facility. My mother has a small one-bedroom unit there that she couldn't get anywhere for a similar price. That's one of the reasons she decided to stay in Philadelphia. The staff was fine though I didn't have much interaction with them. The food is also good, not great, but for all the people that they're feeding there, it is pretty good.

The Place is great, however the elevators are terrible. My mother struggles to make it to dinner on time and most eleavators are always down. The director of security is terrible. myy mother waited 2 weeks for a mail box key, and God forbid she needed something else. she is 95 and does not need to wait that long especially for all we pay. I want to know how i can reach the human resources regional manger and make a complaint. I complained to the executive diretor multiple times and still nothing.

My most recent memory of the Watermark was my great-grandmother's 100th birthday party. The staff was great help and they even provided us with plates for our cake. I think that my great-grandmother lived out her final years in happiness thanks to the care from the people at the Watermark.The reason I gave the facility three stars as opposed to five stars is the fact that my great-grandmother was not able to bring her car with her. I understand that it may be policy to have no animals at the the center, but it would have made the transition much easier on her. Furthermore, as great as the staff was; the center was extremely understaffed. There was a general sense of chaoticness in the facility which is really the opposite of what you want somewhere like that. Other than that, I believe that this facility provides a fairly smooth transition from everyday civilian life, the life in an assisted living facility.

The staff is always helpful when I enter the facility. My boyfriend's grandparents are both residents and when several times they had some serious health problems they were taken care of with delicacy and professionalism. While I find that it is very pricey, the service is quite excellent. I would put my own grandmother there.

Aaaahh.. talk about retiring in style. This is the complete package if you ask me. Has a five-star hotel themed setting and comes with everything one requires; a fitness center, barbershop and lady's salon, massage parlor, chefs, a bar, front patios and balconies that over-look the rest of the city and a 24 hour staff on stand-by for one's every need. Been to a number of retirement facilities and can say this ranks high and is among one the better managed retirement centers there is within the Philadelphia area. If I was ever to retire tomorrow and having to consider a home away from my home, this would be it.

My mother has resided in the Watermark's independent living section for a few years now. I have found that the community is Great. Also, the nursing care for the independent living folks is excellent. They are responsive (to both the resident and their families), have excellent judgment, get to know the residents as people, not just diagnoses. All the staff members I have dealt with are well-trained, patient, and understand what is required when working with senior citizens.

What a great place for my mother to live independently! This is a full-service community setting where warmth, caring and integrity are but a part of what I see as the vision that creates The Watermark's culture! The fantastic staff always have smiles and warm words for both residents and visitors. It really seems that the associates have a great interest in the success and wellbeing of the residents and the community at large.

In addition to the great atmosphere, there is a huge comfort level in knowing that there are skilled staff members just a call away at all times. This is a great place and I have recommended many of my friends to explore this as an opportunity and a great place for their parents also!

My mother says moving to the Watermark has turned out to be one of the best lifestyle choices she could have made. Partly because of the Watermark's proximity to philadelphia. In addition, therer are daily events presented right here at the Watermark such as recitals, instructive classes, etc. Last, but not least, there is the comaraderie of the many friends you meeti and socialize with, as well as the services of a caring staff. Again,

The staff is extremely caring and takes each resident's wellbeing seriously. They go out of their way to help them through the inevitable difficulties that emerge for old people. Nothing in this world is better than feeling secure!!

My grandmother lives at this facility, I really enjoy visiting her and she truly enjoys living there.

Its located in a really nice area of Philadelphia so I feel safe visiting my grandmother, and I have never heard of her feeling un easy about traveling around the area. They have a really great services that they provide to help keep residents busy. There is a hair salon that my grandmother goes to located on site as well as a day spa, i am not sure how often she goes there but im positive that she takes advantage of it because lord knows i would!. They have a excellent restaurant that we go to from time to time when i visit her the food is pretty good and the staff is very nice and professional. My grandma lives in the one bedroom apartment and it has the feel of a luxury hotel, I not know how much she pays but it is worth every penny.