Our Home New Albany

Greg

It was awesome. They had great amenities and a lot of great things at that location. I liked the design, the layout, and the rooms. The memory care section was awesome. They had a lot of staff there. They had a chef on site that did all their meals. They even brought us a tray of snacks and it was good. The memory care was locked doors. If anybody tries to go out, it alerts the staff. So, it was set up nicely. There's plenty of room to lounge around and be social. Their rooms looked very personable. It didn't feel like you were going into a nursing home or a hospital. This place was set up pretty nicely. Siobhan was awesome. She's followed up with us a couple of times and even invited us out there for activities to bring mom to (even though she's not a resident there). The facility was very clean and very accommodating. It was just a good facility.

Tiffani

This community was nice, and the rooms were an appropriate size. They were large enough to fit a bed, a love seat, and a TV stand. They were in the dining hall, watching a movie, and some people were playing card games. The staff was very friendly, welcoming, showed us everything that was there, asked if we had questions, and provided a gift to my dad when we left. I thought they were accommodating.

Happy visitor31

I liked it, it was very nice. The rooms were very nice, they had a very nice, open common area, and the dining area was very spacious. I loved their library, it was beautiful. They offer Bible study during the week.

CaringSon007

It is fine and clean. The food is good, and the room is nice, clean, and efficient. The caregivers are nice, and it seems to be a comfortable place. My mother seems to like it. That's all I care about.

Pat115049850

It was very nice, and the people were very nice too. They were so out and about and enjoying themselves. The staff spoke to everybody by name which was always very nice. The programs were at par and good with any other programs that I've seen. The place looked good, and it didn't smell. The rooms were big enough, not cluttered, and clean, and there were personal items around, which is always important.

Stephanie36

This would be the place that I would’ve chosen for my dad because it was really nice. The staff was really nice and gave us Cheryl’s Cookies. They had an elevator, which was nice because my dad has trouble walking sometimes. The model apartments we saw and all the different amenities were nice, too. They took us to an activity room and showed us the list of all the different things that Dad could be involved in. We thought that was really cool. They have a chapel in the building, which is really nice for him to have Sunday service. There was also a guest apartment for people coming from out of town, so there’s a place for them to stay. It was amazing because the guy who assisted us was a veteran and my dad is a veteran, too, so he gave us feedback about different funding that was available through organizations like Veteran’s Angels. It was really helpful to have him during the tour. He also lived on the property, so he was able to give us his own personal feedback from having lived there with his wife.