The Experts Behind Your Care Journey
At Caring.com, our Family Advisors and experts offer clear, compassionate guidance grounded in real-world experience. Many have been caregivers themselves, so they understand the challenges families face. With support from clinical, senior care, and financial specialists, we make sure every resource is accurate, trustworthy, and easy to understand. From care options to costs and safety, we simplify complex topics to help you move forward with confidence at any stage of your journey.
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How We Help Families
Personal Experience
Many of our Family Advisors have been caregivers themselves. They understand the emotional side of this journey and bring genuine empathy, patience, and real-world perspective to every conversation.
Guidance Rooted in Your Needs
Every family’s situation is different. Our Advisors take the time to understand what matters most to you, then offer clear, personalized steps to help you move forward with confidence.
Trusted Support
Our Advisors are trained and vetted senior care specialists. They help you understand your options, compare communities or services, and find solutions that align with your loved one’s needs, location, and budget.
No-Cost, No-Pressure Help
Our support is always free, and there’s never any obligation. We listen first, offer unbiased guidance, and never push placements. We’re here to help you compare options, understand costs, and make decisions that feel right for your family.
Get Clarity on the Questions That Matter Most
Senior care can feel overwhelming, but you’re not alone.
We’ve gathered the questions families ask most and explained them in a clear way, guided by the expertise of our Advisors. Visit the Expert Answers Center or explore the Resources Center for more guidance to help you feel confident in your next steps.
The Experts Helping Families Every Day
Our Family Advisors bring real-world caregiving experience, deep expertise, and genuine compassion to every conversation. These trusted experts guide families through some of life’s biggest decisions with clarity and care.

Olga K.
Senior Family Advisor, 9 years
I’ve been doing this for nine years, and it’s truly an honor to help families through the same kinds of experiences I’ve faced with my own elderly loved ones. I’ve helped 1,200+ families move into senior living communities, and I approach every client as if I were helping my own mom. I always ask myself, “If my mother were calling, how would I want someone to support her?” That mindset grounds me every day and reminds me that each call is with a real person — someone’s mom, dad, uncle, or loved one who deserves compassion, patience, and genuine care.
Expert Voices Powering Our Resources
We collaborate with subject matter experts to create helpful, relevant, and accurate resources. We work with seasoned experts in the fields of geriatrics, care management, and various medical specialties to encompass the many facets of caregiving and senior living. Our collaborators review and contribute to our content to ensure its validity and relevance, helping us provide guidance and support for our audience. Experts have various degrees of involvement in our content creation, but all provide invaluable expertise and industry knowledge.

Alissa Sauer
Expert Contributor & Author
Alissa Sauer is an experienced content writer and digital marketing specialist dedicated to supporting seniors and their families through thoughtful, informative content. With over a decade of experience focused on senior living and caregiving, Alissa creates resources that provide valuable guidance to families making important care decisions.

Sheri Atwood
Expert Contributor & Author
Sheri Atwood knows firsthand how financial stress impacts work, health, and relationships. From her parents' bitter divorce to conflicts over financial responsibilities with family, an ex-spouse, and siblings, she saw how money disputes create distractions, drain productivity, and take a toll on well-being. That’s why she founded SupportPay, the first platform designed to help employees streamline shared financial responsibilities, reducing stress and improving workplace productivity.

Dr. Ken Robbins
Geriatric Psychiatry Specialist
Dr. Robbins has spent his entire adult life offering medical and psychiatric advice. He’s served on the clinical faculty of the University of Wisconsin for 35 years, and is board-certified in both internal medicine and psychiatry. Over those 35 years, Dr. Robbins taught forensic psychiatry, collaborative psychiatry, consultation psychiatry, psychopharmacology, and geriatric psychiatry
Speak to a Caring Family Advisor
We'll help narrow your search with recommended options that best meet your care, lifestyle, and budgetary needs.
Editorial Team
Our editorial team produces high-quality resources to guide seniors and their families through the senior living and care journey. With authors experienced in senior care, finance, and health care, we’re committed to providing accurate, trustworthy information that helps families make confident, informed decisions.
Zoey Fowler
Content Manager and Operations
Zoey Fowler creates clear, compassionate content that helps families navigate senior care. With a background in design, storytelling, and editorial visuals, she brings a strong creative perspective to her work. Zoey’s connection to senior care is personal: She supported her grandmother while caring for her grandfather with dementia, an experience that fuels her commitment to providing families with trustworthy, accessible information.

Mary Van Keuren
Senior Contributing Author
Mary Van Keuren is a multi-channel freelance writer with 30 years of experience in communications. Her areas of expertise include health and elder care, higher education, agriculture and gardening, and insurance. Mary has bachelor's and master’s degrees from Nazareth College in Rochester, NY. She brings extensive experience as a caregiver to her work with Caring.com, after serving for seven years as the primary caregiver for her mother, Terry.

Matt Whittle
Senior Content Editor
Matt Whittle is a freelance writer and editor who has worked with higher education, health, and lifestyle content for eight years. Matt brings experience taking complicated topics and simplifying them for readers of all ages. With Caring, he hopes to assist seniors in navigating the systems in place to receive the care they need and deserve. Matt is also a freelance composer — you may have heard his work in global online ad campaigns for various products.
Expert Contributors
We collaborate with subject matter experts to create helpful, relevant, and accurate resources. We work with seasoned experts in the fields of geriatrics, care management, and various medical specialties to encompass the many facets of caregiving and senior living. Our collaborators review and contribute to our content to ensure its validity and relevance, helping us provide guidance and support for our audience. Experts have various degrees of involvement in our content creation, but all provide invaluable expertise and industry knowledge.
Authors
Our content features experienced authors with backgrounds in areas including senior care, finance, and health care. Our authors are dedicated to ensuring that seniors and their loved ones have the most accurate and helpful information that enables them to make informed senior living and senior care decisions.













































