The staff at Willow Brooke Point Senior Living are just medicating my dad, and they continuously fight with my mom. She said she signed up for hospice care and she never signed in papers that he was supposed to go to hospice care. The food is average. I sent food to him that improved mental cognition, and they took it all away and threw it out. If I send anything there like nuts or popcorn they say that he coughed on it and throw it out. It's horrible. The food seems to be very, very plain, and there are a lot of complaints about it. They seem to have WiFi or some type of internet connection. They have a little kitchenette so my mom can make her own meals and heat stuff up. My mom says they don't do any physical therapy, which is something they have in their brochure, that they do physical therapy, but they don't do anything. We're paying $5,500 a month for my dad and they're giving him almost no treatment at all. One of the nurses came up and my mom asked if they could help her get to church, because she was having problems with her wheelchair. The nurse said that she's not paying for that care.
Willow Brooke Stevens Point, WI
Offers Assisted Living and Independent Living
6 Reviews
1800 Bluebell Lane, Stevens Point, WI 54481
Call
(800) 385-2527
Reviews of Willow Brooke
Assisted Living Reviews for Willow Brooke
October 21, 2020
I am a friend or relative of a current/past resident
December 28, 2015
I visited this facility
Harmony of Stevens Point was run fine, but they mixed everybody together and had people that were not mentally well with people that were mentally well. They had them all eating together and doing the same things, so it was too inter-mixed. The surroundings were very beautiful.
July 28, 2015
I visited this facility
Harmony Commons was very nice but very expensive as well. The staff was very nice, although I did get a message saying that the gal who led me on a tour had left. There really wasn't much I saw. I don't think they had a gathering room, and one of the things I am interested in is trying to find some people that I could be friends with. I think it was great, except the one I mentioned -- a meeting room or common room -- but I didn't see anything that needs to be improved.
Independent Living Reviews for Willow Brooke
September 23, 2020
I visited this facility
I was really not impressed with Willow Brooke. The part that bothered me and my brother could end up in the independent living section, is that a lot of the meals are served in the assisted living section in the main dining room. And the residents have to walk from the independent living building to the assisted living building. And in the dead of winter, these people are gonna have to dress up in winter attire, walk from one building to the other to go eat. I just don't feel comfortable with that at all. I saw both assisted living and independent living. The staff who gave the tour was very pleasant. I got the price of over $3500 over the phone and when I got there they said that there are going to be some separate add ons and it's going to be $4,000 a month. There's a big difference between $3500 and $4000, so I was kind of upset with the price difference, because had she said upfront that it's going to be $4000 I wouldn't have even considered it because it's way out the ballpark. The room sizes were terribly small. There were no 1-bedrooms available, just a studio. And by the time you get a dresser, a twin bed, a chair, and a TV stand in there, you're full. The other thing is that there's no PA or nurse on-duty, they only come every Tuesday. For that kind of money, I would have expected them to have a PA or a nurse on staff. The layout leaves a lot to be desired. There was a session outside, where the residents were allowed to see ducks and there was duck poop all over the cement. And these people are dragging it inside on their feet. When you get to the assisted living, I don't think it's clean because they're allowed to see the ducks.
April 05, 2019
I visited this facility
Willow Brooke was very good. The director who took us around and showed us the facilities seemed highly qualified and very competent. The rooms were roomy, very bright and light, nicely decorated, and very efficient. They had extensive programs and activities like people coming in to visit and present things, exercise, entertainment, and socialization, so there's a great variety of activities. The food looked good.
June 19, 2018
I visited this facility
Willow Brooke is the best among the senior communities that we've seen. It was clean, the staff was courteous, and the outside was nice. The place was kept up well and had plenty of amenities. Everything about the place was fine.
Costs for Willow Brooke
Services and Amenities of Willow Brooke
Costs
- Rent Plus Care Fees
- Entry Fee
- Assisted Living Starting At: $3450/month
- Independent Living Starting At: $3000/month
Room and housing options
- Companion Suites: We Offer Companion Suites
- Studio Apartments
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Computer Room
- Resident Transportation
- Party Space
- Tv Room
- Garden And Patio
- Features Extra: Library
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
- Wifi
Health services
- Medication Management
- Physical Therapy
- Nurse On Staff: Yes
Activities
- Offsite Activities
- Music
- Games
- Stories
- Religious Services
- Lectures Discussions
- Book Clubs
- Wii Sports
- Fitness Room
- Yoga
- Gardening
- Cooking
- Arts And Crafts
- Activities Extra: Computer Class
Guest services
- Guest Parking
- Guests At Mealtime
Languages
- English
General
- Resident Capacity: 81
- Minimum Age: 65
- Pets: Yes
Range of services
- Physical Therapy
Licenses
- State Licenses: 0015624
About Willow Brooke
Welcome to Willow Brooke, the premiere senior living community in Stevens Point!
We never forget that you’re our valued guest, and the reason we’re here! We strive to make sure your day is filled with the caliber of service that makes you feel comfortable and safe. You’ll find the entire staff will know you by name, and each day when we greet you, we’ll ask you how you are, and whether there is anything we can do for you. If you have a special request, please don’t hesitate to ask. That’s why we’re here – for you!
Our Activities Program is full of fun, informative, and entertaining events for everyone. Each day there are plenty of activities to not only keep you busy, but you will find it is a great place where you can go to socialize with others during your stay. Join us for ice cream socials, arts and crafts classes, music appreciation, current events, or a cooking class. We also feature many local artists and musicians showing off their talents. Once you arrive, the Activities Department will discuss your interests and hobbies and assess your activity level with you and your family. A custom and personalized program will then be developed to meet your individual needs.
What Makes Us Special
Willow Brooke Point Senior Living apartments are spacious with private walk in showers. This gorgeous community is tucked back in a private wooded setting overlooking a tranquil pond. It's truly country living within city limits.
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