ManorCare Health Services - Platteville

If I had a problem there was always someone close and able to help. The therapists did a great job. The building is clean and linens were taken care of everyday. The food was excellent. Overall it was a good decision to come here.

If you have a loved one going into Manor Care make sure they can hold it because sometimes it takes 20 to 25 min for someone to get to them to go to the bathroom. Unless of course you have status in Platteville then you have 3 or 4 people around you at all time doing your nails , playing ball or taking you for a walk. When my Father first got there it was not so bad but he went in able to walk with his walker to in a wheel chair with depends on. He fell 4 times because when no one came to help him to go to the bathroom he tried to get up and go himself. Some of nurses are good but other like to stand around and talk or be with the special status residence. They know no one will find out because half the residence can't talk so no one will tell on them. As for therapy they said my father would not go my Mother was there almost everyday and only saw them come one time to get him. When I ask when his therapy time was so I could come and help to get him to go no one would tell me. when I ask the Doctor when he came so my Mom and I could talk to him I could not get a time for that either. Its like they take them there and forget about them. He is at peace now but I just wonder if I could have gotten him moved sooner if his last days could have been better. A very sad Daughter

My mother was in Manor Care for 30 days. It was newer, nicer, bigger, and for rehab. She said the food was good. They were supposed to be giving her therapy, but nobody was very specific about how much and when. I didn’t find help in the staff. They had a huge room where they did activities, but she was always in her room and ate there.

We had an appointment for a tour. The administrator came after 10 minutes of waiting. He didn't care if we were there or not. We saw no one talking with the patients while we were there, it was like they were there to die. The alarm even went off and n-one moved. We would not be interested in this place if it were free!