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  4. The Waterford at Oshkosh

The Waterford at Oshkosh

Offers Assisted Living

12 Reviews
2021
1110 W. Murdock Avenue, Oshkosh, WI 54901
Call (800) 385-2527
The Waterford at Oshkosh (800) 385-2527
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Reviews of The Waterford at Oshkosh

12 Reviews Write a review
Food
(4 Reviews)
Staff
(6 Reviews)
Facility
(6 Reviews)
Activities
(4 Reviews)
Value
(4 Reviews)

Assisted Living Reviews for The Waterford at Oshkosh

October 28, 2020

By Be Honest

I am a friend or relative of a current/past resident

When we moved my mother in, we were told she would never have to go to a nursing home - they could accommodate right up to end of life. Now, we are having to find a nursing home for her because they are not "staffed" to take care of her needs, as she has declined. Was even suggested that we hire a private caregiver to make sure she is safe. Told a lot of other things to get us to move her in, all lies. Food is awful, pre-made processed crap. Only, and I mean ONLY, good thing about this place is the RN, Lisa. Too much turnover in staff, not properly trained. Very sad.

Provider Response

We are disappointed to hear that you did not receive the top-notch service we strive to provide. Thank you for bringing this to our attention. We will use your comments to refine our efforts and communication with families to help us improve for the future.

September 10, 2020

By Randy

I am a friend or relative of a current/past resident

The Waterford staff has done a great job keeping us informed during these difficult times. They really seem to care about their residents. They did a great job getting my mom adjusted to her new surroundings. I feel she is safe and well taken care of.

September 10, 2020

By D. Wagner

I am a friend or relative of a current/past resident

My mother has received great services by a caring staff. They offer many activities to keep the residents happy and active. I find it to be a clean, bright and caring community. The Waterford truly cares about the residents and their needs. 

September 06, 2020

By Timothy

I am a friend or relative of a current/past resident

The service is attentive, professional and caring. The staff is welcoming and friendly.

September 01, 2020

By astuess17

I am a friend or relative of a current/past resident

The Waterford exceeded my expectations. With so many choices for a long term care settings in Oshkosh and we visited almost all of them, The Waterford felt like home. The team at The Waterford took exceptional care of my loved one, had great communication, and we could see their true compassion. His room was spacious, well lit, and had great natural lighting from the big windows. It was nicely kept, and cleaned. I recommend The Waterford to anyone I can! Thanks for all you did!

September 01, 2020

By My grandma lives here

I am a friend or relative of a current/past resident

My Grandma loves it there. She has been there now for almost a year. She was very depressed and was very isolated before my mom said that something had to change. They have brightened her back up to her old perky self. She is very active in the community and has made some friends. We couldn't be more happy with how well she is doing. The Care is great as far as I know. We wish we could visit her more often. we do not like not being able to be in her apartment but what are you going to do. Communication could be improved upon.

April 27, 2020

By Zepdog

I am a friend or relative of a current/past resident

My sister and I moved our mother to The Waterford at Oshkosh in June, 2019. We are so happy that we moved our mom to this wonderful facility. All staff members treat our mother so great and treat her like a family member. We definitely made the right choice for our mom when we chose The Waterford.

Provider Response

We sincerely appreciate you taking the time to leave us this rating! We are so happy that we have made the transition a positive experience for your mother.

July 09, 2019

By Arthur

I am a friend or relative of a current/past resident

My wife loves it at The Waterford at Oshkosh. Most of the services are good, but once in a while they're not what she expects. She cannot walk, so she is locked into her lift chair, but they take good care of her there. Most of the staff members are excellent. She gets along fine with them. Some of the food is good. However, my wife is a picky eater. The place is good. She likes to play bingo. They have exercise classes that she likes as well. I'm satisfied with what they're doing for her.

October 21, 2018

By JW

I visited this facility

The Waterford at Oshkosh looked newer. I thought the rooms were small, but that's because they wanted people to congregate in the community area. The employees were very friendly and helpful. There was a large community room where they would play bingo and watch movies and TV. They had a popcorn night and different special nights like hula night where the staff would dress up and the residents too. The residents seemed to take part in a lot of activities. The dining area was cafeteria style, and I wondered if that would be appropriate for more elderly people, but it seemed there were people going through the line quite easily who found ample seating. If you requested a meal to be brought to you, they would do that too.

May 09, 2018

By Jay

I visited this facility

My visit with The Waterford at Oshkosh was OK, but the staff was not up to the level of the other two we visited, and the facility wasn't as nice. The room we saw was just a studio and kind of felt like a hotel room. Based on the size of the facility and what they have there to work with, I don't know if there's a whole lot they could do. They had a fairly active art program there, but other than that it was just the standard stuff. They had three meals a day.

October 13, 2016

By Scott854656

I visited this facility

The Waterford was a new facility, it was more homey, and the rooms were very nice, but were not as big. There was one main room, a little kitchenette, and a bathroom, but no separate bedrooms. There were a lot of couches, chairs, TVs, and activities for people to do. It was more expensive, but the staff was very helpful.

July 27, 2016

By Jennifer876573

I visited this facility

My grandmother will be moving to The Waterford at Oshkosh. The reason I chose it is because they have very person-centered care. I was happy with the staff, and I noticed right away that the technology there is of good quality. All the rooms are bright, and it’s really nice. They have fresh fruits and salad bar every day which was important to my grandma. I also like that everything is on the first floor. They also have a beauty salon right on-site.
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Questions about The Waterford at Oshkosh

What places are near The Waterford at Oshkosh or within walking distance for assisted living residents to enjoy?

The Waterford is walking distance to some great restaurants like the Chalice, Leon's, Pizza Hut and Starbucks etc... We have shops as well like Walgreens, Dollar Tree and Pick N' Save. If you fancy the arts we are near by the Pain Art Center and Gardens.

What transportation services does The Waterford at Oshkosh offer to assisted living residents?

The Waterford will arrange transportation with Cabulance or Running Inc. Family members also have the option of providing transportation for their loved one.

What is the care staff-to-resident ratio at The Waterford at Oshkosh during daytime and nighttime hours?

The Waterford has great care staff to resident care ratio's. It is 1-6 during the day. During the night this drops down to 1-12. Cares are significantly lower during the night time hours.

If The Waterford at Oshkosh accepts dogs or cats, what indoor/outdoor areas can they enjoy?

We accept your fury friends. The Waterford has spacious apartments and beautiful grounds with plenty of grass for your animal to play. Your cat or dog cannot exceed 25 lbs.

What ongoing senior care training does the staff receive?

The Waterford has our staff do 1 to 2 accredited continuing educations monthly. We are continually learning to improve ourselves for our residents.

What safety features or security measures does The Waterford at Oshkosh provide to protect residents who wander?

The Waterford at Oshkosh utilized a wander-guard system. This is also a gated community.

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Services and Amenities of The Waterford at Oshkosh

Room and housing options

  • 1-bedroom apartments
  • Studio Apartments

Dining options

  • Dining Room Shared Meals
  • Room Service For Meals

Features

  • Beauty Barber Shop
  • Resident Transportation
  • Garden And Patio

Cleaning services

  • Laundry For Linens
  • Housekeeping
  • Laundry For Clothing

Health services

  • Skilled Nursing
  • Medication Management
  • Physical Therapy
  • Nurse On Staff: Yes

Activities

  • Offsite Activities
  • Religious Services
  • Fitness Room

Guest services

  • Guests At Mealtime

Languages

  • English

General

  • Pets: Yes

Range of services

  • Physical Therapy

Types of care

  • Walking Wheelchair Assistance
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About The Waterford at Oshkosh

The Waterford at Oshkosh offers our residents some of the most impressive amenities and sought-after features currently available. Our Assisted Living community in Oshkosh, WI, right by the Fox River allows residents to hang up their hats and let our friendly staff take care of the details of life. From medication reminders and administration to escort and transfer assistance, our caring professionals lend a helping hand while providing quality care. Our residents remain as self-reliant as possible while living in a supportive, well-appointed environment with thoughtful amenities and features that enrich the quality of their life. The gated community encourages companionship with a large, elegant dining room where residents are treated to three buffet-style meals daily in addition to ice cream and soda machines. Bingo and theater rooms are the pride and joy of many of our residents, providing an outlet for fun and socialization. Residents who take advantage of our scheduled courtesy transportation or the public bus system have easy access to an array of shopping, dining, entertainment and medical venues.

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The Waterford at Oshkosh


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