$4,795
Heritage at Deer Creek
3585 S 147th Street, New Berlin, WI 53151
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Reviews of Heritage at Deer Creek in New Berlin, Wisconsin
3.52
(17 reviews)
Facility
4.1
Staff
4.3
Food
3.3
Activities
2.7
Value
3.0
Lynn
4
|
October 8, 2023
We like everything at Heritage At Deer Creek except their memory care. The people that were there were at a different point in their dementia, so we thought she wasn't at that point. Everything else was very nice. And the rooms were certainly better than what she's got now. They had more windows. The cleanliness was good. It looked clean. There was a courtyard where memory care people could go outside. They have a very small walkway with plants for those who like to have potted plants, take care of plants, and do gardening. That was neat. I liked that when you looked out the window, it looked like you were in a regular neighborhood. It looked homey especially when you looked outside of it. The staff who toured us was very good. She introduced us to people along the way.
Lisa
3
|
June 23, 2023
My mom was at Heritage at Deer Creek for 15 years. I liked that she was safe there because they had a locked lobby. They had an elevator and rails in the hallway. She had friends there, and they all kind of looked out for each other. Socially, she did well there. She's got a balcony in her apartment, so she was able to get some outside time. Her apartment was very nice, except that they didn't update anything. She had the same carpet for 15 years that was already used when she moved in. They had a workout room, a library, a community room, and little alcoves where people meet and play cards. It was a nice-looking building. It was nothing super extravagant, but it was clean and homey. They had a laundry room, but my mom had the stackable in her apartment. They had an underground garage for people who were still driving, and they allowed small pets. When she first moved in, they had a lot of wonderful activities. But then the management changed over and over and they cut the budget, and now the turnover of the management people and the custodians is just constantly changing. Sometimes they don't even know who the manager is. Nobody will be in the office for weeks. It used to be great, but it's just gone downhill in the last 2 years. They didn't provide meals, typically. The assisted living facility next door provided meals, so some people would buy food from the assisted living place.
robert finn
1
|
June 14, 2023
My mother was a resident of the EC Unit at Deer Creek. She died thereabout 45 days ago. In her last days the staff was still attempting to give her solid food, which she could no longer consume. I had to get hospice involved to have her dies modified to soft or liquid foods only. The final straw came when she died. I received a call from the funeral home that they were in route to pick up my mother. This had all been pre-arranged. To this day I have never been contacted by anyone from Heritage or Deer Creek. I live remotely, so I made arrangements for her room to be cleaned out within a few days of her death. At the end, there were no phone calls, no letters, no condolences or no correspondence of any kind. I do not think that my mother's care was poor, largely due to her being a hospice patient, but the general lack of recognizing her and her family as human beings is distressing. I know that this facility has has tremendous staff turnover, however, they collect thousands of dollars a month for each resident. taking the time to make one phone call is the right and human thing to do. Cheers!
Stacey
5
|
January 3, 2023
Heritage at Deer Creek is a very pretty community. The staff is nice. It's clean and my mother-in-law just appears to be well taken care of. As soon as we walked in there, we felt welcomed immediately. It's beautiful. The rooms are bright and airy. The outside is well taken care of. They have a beautiful garden for the summertime and a nice common area for the residents to gather together. So far, the food has been good, too. In the memory care, they could go outside in this beautiful courtyard that they have. They also have a very pretty common area with a fireplace and a big TV for them to gather. It's very welcoming. Everybody that works there has been so kind and compassionate.
Jules L
1
|
December 24, 2022
This review is for independent living. Please DO NOT put your loved one here. Today is 12/23/2022 and the apartment temp is 58 degrees because the windows are so drafty. There is no manager on staff. The Owner knows about the problem and does nothing to resolve it, such as replacing windows. This is considered negligence.They should be busing these seniors to a hotel for them to stay.Also they now want the residents to pay for new faucets, screens, doors, if replacements are needed. This is totally ridiculous the residents do not own these apartments they are renting them.
Susan
3
|
December 1, 2021
We toured Heritage at Deer Creek. We weren't sure if my mom would need independence or assistance, but there are people there if she needs it. It was nice, clean, it was semi-remodeled and it was in a nice location like in a suburban area. They did not have as many activities as the one we chose, but their amenities were ok. The tour guide was very nice but never called us back.
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Costs for Heritage at Deer Creek in New Berlin, Wisconsin
Memory Care
Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.
$5,995
Starting Price
Assisted Living
This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.
$4,795
Starting Price
Services and Amenities of Heritage at Deer Creek in New Berlin, Wisconsin
Costs
- All Inclusive Rent
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Studio Apartments
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
About Heritage at Deer Creek in New Berlin, Wisconsin
Assisted Living at Heritage at Deer Creek is a warm and compassionate community where daily assistance and respect for independence and personal integrity are paramount. Seniors at Heritage enjoy the opportunity to maintain their current lifestyle in their choice between studio, one or two bedroom apartments in a beautiful village setting in New Berlin, Wisconsin.
A compassionate staff with extensive professional experience help as every senior may experience aging differently. Care packages and personalized services are based on the resident, while 24 hour assistance is always available to meet any need. Options for dining services and health and wellness programs make Heritage at Deer Creek a premier choice for Assisted Living.
The Heritage Memory Care Neighborhood in New Berlin, Wisconsin specializes in the care of residents with Alzheimer’s and other related dementias. Residents receive the respect and dignity that comes with being part of the Heritage family. Two 16-suite neighborhoods feature modern amenities, private accommodations, floor coverings and lighting that has been proven supportive by the latest Alzheimer’s research. Residents are encourages to participate in daily routines of living by participating in things such as setting the table, folding laundry and sweeping the floor. In addition, dedicated staff manage fun social activities that nurture the spirit, nurture the body and engage the mind.
An uncomplicated building layout designed for safety and security enhance the residents’ ability to lead a more independent lifestyle. Heritage Memory Care offers specialized dinning programs, medication monitoring health and wellness programs while preserving each resident’s independence and dignity.
Features
- Full time Wellness 40 hours per week
- Daily admissions
- On call wellness coordinator available 24/7 365 days a year to staff
- Personalized assessments prior to move in
- Reassessments every six months when there is a change to optimize wellness
- Our nurses work directly with your physician group
- We believe in working together to exceed resident and families expectations of wellness
- Therapy services on site provided
- Quarterly Health fairs and educational lectures
- Hospice services available to help with end of life care
Thank you for your interest at Heritage Court Memory Care Community. Please give us a call to schedule a free tour.
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