Island Shores was a nice place and it was clean, but the location for me was too far away and it was kind of pricey. The staff was knowledgeable, but we didn't spend that much time with them. They didn't show us a room. The dining room was very nice. It's right on the river, so it's very nice and it has a nice view. As far as the food goes, I didn't have an opportunity to eat there. They just showed us where the dining room was and then we saw another area of the building and talked about the care and things like that.
131 E. North Water Street, Neenah, WI 54956
Call
(844) 325-8230
Reviews of Island Shores
Assisted Living Reviews for Island Shores
January 31, 2018
I visited this facility
May 30, 2017
I visited this facility
Island Shores had a lot of natural light and a variety of different styles, sizes, and layouts of apartments. The residents seem to be happy, and the staff is polite. They had a library, den area, and exercise room. The activities were posted.
Provider Response
Thank you for taking the time to write a review; we appreciate your feedback and are so pleased that you enjoyed your visit with us!
November 24, 2016
I visited this facility
I absolutely loved Island Shores. It was very clean and well organized. I think it had a lot of potential for individuals moving from out of their home more towards the independent-living, but it was more like an apartment-based style. It didn’t fit my father because my father needed memory care, and they don’t have memory care.
The staff was very professional and very nice. They let me know exactly what they were and were not able to provide, so I think it would have been really nice for him, and he would have fit in well with that community. They just weren’t able to give him the care. They were very intelligent and knew exactly what was needed and required for my father.
There was something going on in the recreation area when I was there. The dining area was absolutely beautiful, and I like the fact that there were multiple food options for my father.
November 20, 2016
I visited this facility
Island Shores was a very nice place; the dining area and the room seemed adequate. We interacted with a couple of the staff, and they were all very helpful. It’s on the expensive side.
July 28, 2016
I visited this facility
From the quick tour that we had at Island Shores, I was not impressed at all. It did not seem as caring and felt like the residents were more secluded. I felt that they need to be more personable. What really struck me was that if I put my mom in there and she cannot get to their dining room for her food, she would have to pay someone to bring food to her room.
Provider Response
Thank you for taking the time to provide us with your feedback. While our top priority is exceptional care, we also pride ourselves on a social dining experience. I welcome your ideas on room tray delivery options and ways to encourage a more collective atmosphere. If there is any way we can be a resource for you in the future I encourage you to contact me directly. You may reach me at (920) 725-7110 during normal business hours. –Heather Hintz, Executive Director
March 08, 2016
I am a friend or relative of a resident
The staff at Island Shores was fairly easy to work with and showed us everything we needed to know. The people were friendly. I liked the entire facility. The rooms were spacious and very nice looking. The dining room was really nice, too. They take the residents on bus trips to go shopping and stuff like that. It was a very nice facility.
December 28, 2015
I visited this facility
Island Shores was fine. We visited one room that had a bed and a little bath with any other facility in there. The general atmosphere was nice, the area around it was nice, and the staff was very helpful.
Provider Response
Thank you for taking the time to visit us and share your feedback. While our top priority is exceptional care, we also pride ourselves on our fantastic staff and we are glad you had a great experience with them. If there is any way we can be a resource for you in the future I encourage you to contact me directly. You may reach me at (920) 725-7110 during normal business hours. –Heather Hintz, Executive Director
April 17, 2015
I visited this facility
Island Shores was too big a place. They would get lost in there. The staff were very knowledgeable, very nice, and considerate, and they sound like they care for their people. If they are able to get around decently, they'll be fine. It's a beautiful place.
January 26, 2015
I visited this facility
I visited Island Shores over Neenah. I thought it was a high-end facility, and I expected that to be nicer because I know people there. It looks so nice on the outside, but I wasn't very impressed with inside. They were helpful, but we didn't really sit down and go through a lot. I wasn't really impressed with them. I thought they would be nicer than they were. I thought they would have a better deal because they were on the water. I wasn't too impressed. I thought the rooms didn't have a lot of windows in them. I think Island Shore had a nice lobby and entrance area. The dining area and the lounge room are nice. The rooms seemed rather old and not very modernized. But the rooms there are bigger, and that's the part I like the most.
Provider Response
Thank you for taking the time to share your feedback and I am very sorry to hear that our community did not meet your expectations. While our top priority is exceptional care, we also strive to create the most ideal living environment for the Seniors who call Island Shores “home”. We are open to your suggestions regarding apartment upgrades. I would love the opportunity to speak with you in person about your feedback and I encourage you to contact me directly to discuss your experience at Island Shores. You can contact me at (920) 725-7110 during normal business hours. –Heather Hintz, Executive Director
December 28, 2014
I visited this facility
Island Shores was wonderful. Everyone was very kind. The marketing director was very nice and very thorough, but the facility was too expensive. However, it was a gorgeous place. Some of my husband's aunts and uncles lived there. The place was clean, beautiful, and well taken care of. The staff was all wonderful.
November 20, 2012
I visited this facility
I found very little wrong with Island Shores. It was tastefully decorated and clean. The Staff was attentive and professional. Upon entering the patient's room, I noticed how comfortable the room looked. Again, the room was clean and finely decorated. The care provided during my visit was exceptional. I know that my patient is getting extremely good care while residing there.
Independent Living Reviews for Island Shores
March 21, 2018
I visited this facility
Island Shores was very nice but very expensive. They showed me nice one-bedroom and two-bedroom units. They provided two meals a day and had a library and activities for the residents. The staff member who took me around on a tour was very nice. The menu and the food looked very good, and the cleanliness looked fine.
April 22, 2016
I am/was a resident of this facility
Food is consistently good., with a wide variety of choices. Staff if very friendly and easy to get along with. YMCA is just across the street. Downtown Neenah is not a long walk away. Rooms in the addition wing are especially well appointed.
February 25, 2015
I am a friend or relative of a resident
My mom has found a place, and she has moved in to Island Shores. The staff is warm and helpful. They give as much help as needed and don't push extra help. The apartment is gorgeous. It is beautiful, modern, light-filled, and large. It is just beautiful and laid out well. The dining area is lovely, and they try to accommodate different health issues with the food choices. They have a sign in and sign out, but people have the freedom to come and go as they please. They have card games and art. They have music and TV. They also have cocktail parties which I don't know how well those are attended. But also, whatever you would like to have, they are willing to start for you. The beauty of the apartment stood out to me. Also it is warm enough. That is a problem for some elderly people, and Island Shores is warm and nice for my mom.
Costs for Island Shores
Services and Amenities of Island Shores
Costs
- Rent Plus Care Fees
- Entry Fee
- Assisted Living Starting At: $2090/month
- Independent Living Starting At: $1800/month
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: We Do Not Offer Companion Suites
- Studio Apartments
Dining options
- Dining Room Shared Meals
- Room Service For Meals
Features
- Beauty Barber Shop
- Computer Room
- Resident Transportation
- Party Space
- Tv Room
- Garden And Patio
- Resident Parking
Cleaning services
- Laundry For Linens
- Private Cleaning Services
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
- Internet Enabled Rooms
- Wifi
Health services
- Medication Management
Activities
- Offsite Activities
- Music
- Religious Services
- Lectures Discussions
- Book Clubs
- Fitness Room
- Arts And Crafts
Guest services
- Guests At Mealtime
- Overnight Guests
General
- Respite Care
- Pets: Small Pets Allowed
Licenses
- Licenses: RCAC
About Island Shores
Island Shores offers independent living in Neenah for seniors who are able and inclined to live independently, but crave the comfort, security and social opportunity a retirement community offers.
Our private retirement apartments offer all of the amenities of home. On-call assistance and maintenance-free living means you never need worry about anything but living life to the fullest! Just steps from your front door, you'll find easy access to a fitness center, media room and a wide assortment of activities, as well as special events and regularly scheduled outings into the community.
If you are looking for a vibrant, active place to call home during your retirement years, Island Shores will fulfill your desires. Come visit us and see how great senior independent living can be.
Independent Living Amenities
- Individually controlled heat and central air
- Safety features including smoke detectors and sprinklers
- Scheduled transportation to local shopping and medical appointments
- Housekeeping and maintenance service
- Award winning Wellness Everyday programs, provided 7 days a week
- Fresh, seasonal cuisine prepared by the dining service team
- All utilities included except telephone and cable
- Dining for Wellness - educational and wellness program
- Brain Health University
- Beauty & Barber Shop
Map of Island Shores
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