The Arboretum

Offers Assisted Living, Independent Living, and Memory Care

19 Reviews
W180n7890 Town Hall Rd, Menomonee Falls, WI 53051
Call (800) 385-2527
The Arboretum (800) 385-2527

Reviews of The Arboretum

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Assisted Living Reviews for The Arboretum

October 24, 2015

By Racinkam

I am a friend or relative of resident

My mom lived here for a year and declined rapidly. For over $3000 a month all she got was an attempt at med passing when they felt like it and the toilet cleaned once a week. Very little caring or assistance here, please look elsewhere if you care about your parent.

Provider Response

We are sorry that you felt you did not receive a good value for the fee you paid. We understand that can be very stressful, especially if your loved one is in failing health.

But I can assure you that there was much more done for your mother than what you suggest: our program includes nursing oversight and intervention, regular medication management, housekeeping, a meal program, daily social and education activities, and scheduled transportation as examples. But most important, we have staff who are dedicated to serving the people who live here. We can assure you that we are committed to providing quality care and caring.

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Independent Living Reviews for The Arboretum

March 28, 2017

By Gloria466218

I am a friend or relative of a current/past resident

My mom was at the The Arboretum and loved it. She had everything she needed there. They had a lot to do, and I could never get hold of her because she was never in her room. I never heard my mom say anything negative. They didn't have a pool, but they had a library and a salon. The dining area was beautiful and felt very nice.

September 19, 2016

By Paul840067

I visited this facility

The visit at Arboretum was great. The amenities were pretty good, and the price was pretty reasonable too. They have like an outdoor pond around it. The activities and the apartments were nice.

August 24, 2016

By Clarence255314

I visited this facility

The Arboretum was okay. It was well-kept. It was obviously older judging by the decor, but it seemed to be in pretty good shape. I didn't like the structure of the food program. For example, you could pay $200 a month, and that would get you so many meals a month; if you didn't use them, you would lose them. They also had a card system that allowed you to buy like 200 meals. With the card, unused meals could be carried over, but those meals were twice as expensive. I just didn't think that was right. You'd wind up paying twice as much for a regular meal. Let's say the price of a hamburger is $2. The price of that hamburger using the card would be $4. The convenience of it would cost you.

November 24, 2015

By Robin115631150

I am a friend or relative of a resident

We moved my mother-in-law into The Arboretum in October. It is assisted living, Alzheimer’s care and independent living. The aides and the nurses are very nice. My mom is getting very good care. They help her get dressed in the morning, check on her in the evenings, and check on her for a bath. We are very pleased with them. The room is very nice with a very nice, large bathroom with a walk-in tub to the left and a nice-sized galley kitchen with a refrigerator and stove to the right. She also has a very nice-sized bedroom with a nice giant walk-in closet with a nice, big window overlooking the parking lot. There is always some kind of activity going on, like puzzle games, dances, plays, and church services. However, they need to work on their PR a little bit because we were a little bit disappointed when we moved in. We heard one thing from one person and another thing from another person. For the first two weeks, we had a lot of miscommunication, but since we got settled, we really haven’t had any problems.

December 30, 2013

By Linda75347150

I am a friend or relative of a resident

My mom has move in to The Arboretum. We choose it because it is close, it accepts Medicare, it has lots of activities and it is bright and friendly. The staff is very knowledgeable, supportive and very good. They have trips and they also have activities right in the place. There are several rooms to choose from and the one she selected is bigger than the place she lived in before.

October 09, 2013

By Patti9

I visited this facility

Arboretum was a big facility. However it had a lot of old people that were at the hallway sleeping. It was kind of scary looking. We saw a room and it was too small.

July 12, 2013

By Caring 9326

I visited this facility

I like everything about The Arboretum for me and my husband. They have different levels of care in the same building. One half is for senior living and then the other half is assisted living and then they have dementia and Alzheimer's care. They also accept pets. However, the biggest part why we didn't decide to go for The Arboretum was that we didn't have access to the outside without going through the main lobby. You have to go down into the main lobby and out and then out the front entrance to let your pet out. They didn't have like open patios where you can go right outside your door. This is the reason why we didn't choose this place.

August 20, 2012

By J&Emom

I am a friend or relative of a resident

My grandfather lived in an assisted living apartment while my grandmother and my husband's grandmother both lived in the dementia unit. The staff in both units were friendly and helpful, although the staff in the dementia unit could have done a better job of keeping the residents clean (food stains on clothes, only showered once a week, so hair looked greasy). The apartments on both units were a nice size with a bedroom area, living area, small kitchen and bathroom. The apartments in the dementia unit did not have showers in the bathroom. This would have been a nice amenity for family members to help shower residents and also for privacy issues. The assisted living unit seemed to have a nice activites depatment with a variety of activities for residents to participate in. On the dementia unit, the residents seemed to spend a lot of time watching t.v. Overall, it is a nice facility with caring, courteous staff.

August 16, 2012

By Caring403

I am a friend or relative of a resident

My mom is in The Arboretum. She's been staying in this facility for about 3 weeks now. She's still adjusting. There are a lot of things that is needed to be worked out, but it's going okay. The people is fine but we are having few little issues. Although I think it's pretty normal because you have to figure things out in the beginning. But we're working on it, and so far so good. I can't say she's happy being in that place. Of course she would rather be home for sure, but her physical condition doesn't allow that. Mom is 83. I don't know much she's still adjusting right now. We're just working on things and they're pretty cooperative.
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Memory Care Reviews for The Arboretum

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Costs for The Arboretum

Cost of Assisted Living

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Cost of Independent Living

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Cost of Memory Care

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Services and Amenities of The Arboretum


  • Fee Structure Extra: Independent Living Fees Are Rent, Plus Utilities, Phone, And Cable. Assisted Living Fees Are Rent, Plus Care Fees, Utilities, Phone, And Cable.
  • Assisted Living Starting At: $4155/month
  • Independent Living Starting At: $1445/month
  • Memory Care Starting At: $5000/month

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Studio Apartments

Dining options

  • In Room Kitchens
  • Dining Extra: Dining Room


  • Beauty Barber Shop
  • Computer Room
  • Resident Transportation
  • Coffee Shop
  • Party Space
  • Tv Room
  • Garden And Patio
  • Resident Parking
  • Features Extra: Library, X Ray, Lab Services, And Vaccinations

Cleaning services

  • Laundry For Linens
  • Housekeeping

Technology and entertainment

  • Wifi
  • Technology Extra: Apartment Pull Cords Controlled Access To Buildings

Health services

  • Hospice Care
  • Medication Management
  • Physical Therapy
  • Nurse On Staff: Yes
  • Pharma


  • Offsite Activities
  • Music
  • Games
  • Religious Services
  • Lectures Discussions
  • Book Clubs
  • Wii Sports
  • Tai Chi
  • Fitness Room
  • Yoga
  • Arts And Crafts

Financial guidance

  • Home Sale Assistance
  • Va Benefits Consultation
  • Financing Advice
  • Financial Aid

Guest services

  • Guest Parking
  • Guests At Mealtime


  • Special Diets


  • English


  • Resident Capacity: 241
  • Respite Care
  • Minimum Age: 70+
  • Pets: Yes

Range of services

  • Physical Therapy
  • Occupational Therapy

Types of care

  • Light Housekeeping
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise

Training Areas

  • Family Communication

Payment options

  • Payment Options Extra: Ach


  • Licenses: 310670
  • State Licenses: 310670
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About The Arboretum

At every Laureate Group community, expect to find a choice of apartment styles and sizes, numerous common spaces, attractive grounds, and services to meet your needs. But that’s just the beginning. Look beyond the real estate to find the true heart of our communities.

The first thing visitors to The Arboretum notice is its natural setting in Menomonee Falls. Located on 16 wooded acres with a private pond, it allows people to enjoy nature throughout the changing seasons, yet it’s only minutes away from shopping and other conveniences. At The Arboretum, you’ll find many opportunities to stay active and involved. Join neighbors who play in the handbell choir, sing in the chorus, or practice Tai Chi. There’s a competitive Wii bowling league, a men’s club, a monthly travelogue and a full calendar of cards and crafts. There is always something to do, and someone to do it with.

You’ll also find that everyone who works here has one thing in common: an appreciation and respect for older adults. You’ll see it in the friendly smiles, the genuine interest in stories from the past and the way our staff relates to everyone who lives here.

The activities offered at The Arboretum match the diverse make-up of those who live here. Folks at The Arboretum are as active as they want to be. Every month there is a full calendar of social and educational opportunities offered to residents, including specialized calendars for our programs serving the physically frail and those with dementia.

In our communities, seniors do not merely reside. They thrive. That’s because ensuring their good health and helping them stay active and engaged isn’t merely part of a mission statement that hangs on a wall, it’s part of our daily routine. And our full-time Lifestyle Director monitors the number and types of programs at The Arboretum monthly to ensure a balance of social, wellness, creative, educational and spiritual activities are scheduled. Here are a just a few examples of The Arboretum activities:


Stop at a Coffee Klatch and discuss the news of the day, join the knitting club or the baking group, play trivia or bridge. Plan to join a group to watch Sunday afternoon sports. Check the calendar for the monthly birthday party and what concerts, sightseeing or lunches are coming up. The list goes on....

Health & Wellness

Start the day with a morning stretch, stop in at the Arbor Fit gym and use the circuit training equipment or try chair yoga or Tai Chi. The Walking Club gets everyone moving and doubles as a social club. Build strength and endurance with Wii bowling while you play for a league trophy. Get your blood pressure checked at a scheduled wellness clinic, or attend a low vision meeting. And enjoy healthy and tasty dining daily, with choices at every meal, prepared onsite by highly trained chefs. In independent or assisted living, we offer tangible ways to live healthier.

Creative and Educational

Play in the handbell choir, sing in the chorus, line dance, try humor hour, or try a new craft. Consider a writing workshop or take a brain fitness class. Attend one of the presentations like Unfolding the Map. Many people living at The Arboretum have tried new creative hobbies they just never seemed to have time to try before. It’s easy to stay active and involved.


Attend Lutheran or Catholic services and communion, or join others for rosary hour, held twice a week. Go on a scheduled outing to Holy Hill. Join a prayer service or hymns of praise offered at The Arboretum by generous community volunteers. There are many opportunities to remain spiritually nourished. The Arboretum is open to all faiths.

What Makes Us Special

A member of the Laureate Group Senior Communities. Laureate Group is a locally owned/operated organization that has been serving seniors and their families for nearly 50 years. Experience matters when it comes to providing quality care.

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The Arboretum

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