Tender Reflections of Germantown

Offers Assisted Living and Memory Care

7 Reviews
N109 W17525 Virginia Avenue, Germantown, WI 53022
Call (800) 385-2527
Tender Reflections of Germantown (800) 385-2527

Reviews of Tender Reflections of Germantown

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Assisted Living Reviews for Tender Reflections of Germantown

February 28, 2018

By Dessie

I visited this facility

I loved Tender Reflections of Germantown and I'm meeting them next week. I loved the fact that they're going to come out and do an assessment for my husband to see what his level of care would be. If that works out, that's where we would be going if we're accepted. It's large, and the doorways were large. You can go in with a wheelchair. Everything was just so convenient. It's open. When they exercise, everybody's doing it all in the same complex. They had private rooms, which were beautiful, nice, clean, comfortable, and spacious. They also have two people in a room and we might go that route. They cost is $3,800 a month. The staff was available and doing what they had to do. When we pass by the during the tour they would say, "Good morning," and "I hope you like the facility." They were very courteous. Everybody reaches out to the visitors. The staff said we would have an opportunity to have a meal plan if he was accepted. The director and one of the owners, Alicia and Tiffany, seemed to be very professional. They would give you a full idea of what to expect. The facility is new. It's only been open two years.

May 06, 2017

By LK111850

I am a friend or relative of a current/past resident

My mother is now in Tender Reflections, but we are not happy with the place. There have been many falls, there does not appear to be enough help, and I think that the room is not clean because there have been some issues with the toilet like there is no toilet paper, and this is a brand new facility. They sit you down for dinner, and there is no silverware; you have to ask for silverware. This is a beautiful facility that is over $5,000 a month, so it should not be like this. The staff is nice, but we do not feel that they are always forthcoming with how often they are checking on the residents. It is a brand new facility, so it is pretty inside, and the staff is friendly, but it is hard to look at the good, when there were instances of a bad fall. They didn’t follow up with putting ice on her face, and they left blood on the bathroom floor where she fell for 4 days. We have hospices recommending that we move her to a different facility because they don’t feel that she is getting care. So this isn’t just family that is unhappy; this is hospice telling us we need to move her to a better facility.
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Memory Care Reviews for Tender Reflections of Germantown

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Services and Amenities of Tender Reflections of Germantown


  • Rent Plus Care Fees
  • Entry Fee
  • Assisted Living Starting At: $3863/month
  • Memory Care Starting At: $3863/month

Room and housing options

  • Companion Suites: Yes
  • Studio Apartments

Dining options

  • Dining Room Shared Meals


  • Beauty Barber Shop
  • Resident Transportation
  • Party Space

Cleaning services

  • Laundry For Linens
  • Housekeeping
  • Laundry For Clothing

Health services

  • Medication Management
  • Physical Therapy


  • English


  • Minimum Age: 55
  • Pets: No Pets Allowed

Range of services

  • Physical Therapy


  • State Licenses: 0016267
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About Tender Reflections of Germantown

Our mission is to be the preferred assisted living provider specializing in memory care, offering value and encouraging independence in a fulfilling, nurturing, safe and supportive environment that exceeds our residents expectations, enrich the lives of those we serve and employ with a collaborative and compassionate approach.

Tender Reflections Assisted Living Community specializing in Memory Care and Dementia.

Tender Reflections serves seniors, male and female seniors (55+ years), the frail elderly and the care of persons with irreversible dementias such as Alzheimer’s disease. We are dedicated to having our resident’s age in place. This means we provide care for the natural or clinical changes associated with aging. We see most of our residents to life end by meeting identified needs using staff, family and alternative services such as hospice, given the specific needs can be met safely and effectively within our scope of capabilities.

We also offer Respite care, as defined as temporary placement for no more than 28 consecutive days for care, treatment or services. This may be provided for persons with or without dementia. Respite services are dependent on room availability and an assessment assuring the person’s needs are congruent with this program.

It is the goal of Tender Reflections to meet the unique and changing living requirements of older adults. This CBRF will provide a comfortable, safe, supportive and encouraging atmosphere while promoting the individuality of each resident. While focusing on the mind, body and spirit, we:


  • Private Family Gathering/Dining room – Bistro area available for family gatherings and events
  • Three prepared meals daily in our family-style dining rooms
  • Private and public gathering areas
  • Housekeeping, flat linen & personal laundry
  • Private / companion bedrooms
  • Daily Activities / Activity Area
  • Private bathrooms
  • Guest Internet
  • Neighborhoods
  • Salon/Barbershop
  • Outdoor Courtyard

Residential Care Services:

  • Care Services include: hygiene, grooming, dressing, bathing, eating, toileting and ambulatory assistance
  • Customized resident care plan
  • Monthly health monitoring
  • Medication management
  • Incontinence management
  • Wheelchair accessible
  • Respite care

Security and Comfort

Secure environments are provided for Alzheimer's and other forms of dementia residents who may be at risk for wandering.

  • Security and safety is enhanced by memory care specific building design– delayed egress, locking doors, color scheme’s
  • Activities and redirection provided by staff
  • Memory care friendly building design
  • We offer 24/7 onsite awake supervision
  • Residents realize quiet and peaceful enjoyment
  • Appropriately staffed to ensure quality care of residents
  • Listen to voices of our Residents/Residents families

Our Staff

  • Our staff is trained in Resident care services, Medication Management, Challenging Behaviors, First Aid and Fire Safety
  • Our Collaborative organization utilizes the vast experience of our combined staff to provide the best possible care solutions
  • We recognize and support that our caregivers are the core of the industry and seek to attract/retain the highest care professional through competitive compensation and incentives

Our Rates

  • Accepting Private Pay and Family Care
  • Offering competitive rates
  • 10% Veterans Discount
  • Optional third party services: may be available on site (not included in fees - see Administrator for current provider list):

  • Pharmacy Services-medications not included
  • Physical, occupational and/or speech therapy
  • Companion (non-medical) services
  • Transportation services
  • Physician services
  • Laboratory services
  • Podiatry services
  • Hospice services
  • Home health care

What Makes Us Special

Guidance/assistance with daily needs in matters of personal care by qualified resident care staff and ancillary staff following clearly defined individualized service plans are provided for each resident.

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Tender Reflections of Germantown

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