The only thing I didn't like about Tender Reflections of Deforest was that it was very new and had only been open for a year, so there were a lot of open rooms and not a lot of people there just yet. It just didn't have a warm and inviting feel to it because there weren't a lot of people. Aside from the tremendous number of rooms that are open, I also noticed at lunch time that there wasn't a lot of people there yet. They had a huge room with a dining hall and activity area, but it just wasn't that inviting. The staff member that showed us around seemed kind-hearted and did a good job. It's very dark inside and the place just kind of had a cold feeling to it. If they had some area lighting like lamps instead of just overhead lighting, that would give it more of a glow; I think that would make it more inviting.
Tender Reflections of Deforest
Offers Assisted Living and Memory Care
3 Reviews
4897 Innovation Drive, De Forest, WI 53532
Call
(800) 385-2527
Reviews of Tender Reflections of Deforest
Assisted Living Reviews for Tender Reflections of Deforest
February 19, 2020
I visited this facility
Memory Care Reviews for Tender Reflections of Deforest
February 22, 2021
I am a friend or relative of a current/past resident
I was seriously disturbed of the odors coming from the entryway. It smelled of a urinal. I rang the doorbell for 20 minutes prior to staff opening the door. I was greeted by a lady named Sue, she looked me up and down and took a very rude and condescending tone with me. Caregivers are extremely rude, there's no RN that works fulltime in the building which made me very nervous. Before Covid-19, my loved one's room was horribly dirty. Soiled clothes on the floor, bed not made, mattress had a big urine stain on it and the toilet had dried feces on the seat. Does anyone clean there? Does anyone wash laundry? Rooms are too small to be shared by 2 people. No privacy at all. I would never recommend this place to anyone as we're actively looking to move my loved one.
Provider Response
Karen, I understand your concerns. This past year has been extremely hard on families and residents, especially not having the freedom to visit face to face. Our housekeepers are continuously cleaning and completing laundry duties. Incontinence is a part of Alzheimer’s and Dementia and sometimes odors can drift through the facility. Caregivers do their best to answer the door, but at times, may be busy providing cares. I’m sorry you had to wait. We do have a RN who visits the facility two to three times per week. All of our rooms are code worthy for double occupancy and the residents have the ability to wonder through spacious and open common areas. I would welcome the opportunity to address your concerns specifically. Please feel free to reach out to me directly.
March 28, 2019
I am a friend or relative of a current/past resident
My mother is in Tender Reflections of Deforest. I had a discussion with the manager two days ago about sanitation issues. There were soiled linens and clothing on the carpeted floor in her bedroom and her pants piled on the bathroom floor. It has happened a couple of times, and it smells up the room. Also, she fell twice in the first week, but they're paying a lot more attention to her now than they were at the beginning and she hasn't had any fall since. They don't have a recreational coordinator, so they sit them in front of a television. There aren't any coordinated things for them to do. The staff is kind, but some are undertrained. They have five on-staff in the first shift, five in the second, and two for the overnight shift, but sometimes it's hard to find someone. The bathroom is kept clean and nice. The facility is institutional and very large. It has a large central dining area with very high ceilings, and it doesn't have a lot of warmth to it.
Costs for Tender Reflections of Deforest
Services and Amenities of Tender Reflections of Deforest
Costs
- Rent Plus Care Fees
- Entry Fee
- Assisted Living Starting At: $3863/month
- Memory Care Starting At: $3863/month
Room and housing options
- 2-bedroom apartments
- Companion Suites: Yes
- Studio Apartments
Dining options
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Party Space
- Garden And Patio
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Health services
- Medication Management
- Physical Therapy
Guest services
- Guests At Mealtime
- Overnight Guests
Languages
- English
General
- Minimum Age: 55
- Pets: No Pets Allowed
Range of services
- Physical Therapy
- Occupational Therapy
Training Areas
- Memory Care Training
Licenses
- State Licenses: 0016737
About Tender Reflections of Deforest
Tender Reflections serves seniors, the frail elderly and specializes in, but is not exclusive to, the care of persons with irreversible dementias such as Alzheimer's disease. We are dedicated to having our residents age in place.
It is the goal of Tender Reflections to meet the unique and changing living requirements of older adults. We provide a comfortable, safe, supportive and encouraging atmosphere while promoting the individuality of each resident. While focusing on the mind, body, and spirit, we;
- Offer a community designed with memory impairment and safety concerns at the forefront.
- Encourage the structuring of leisure time to assure participation in meaningful, purposeful activities and programming while promoting individuality.
- Accommodate for the provision of social opportunity as well as introspective time.
- Encourage physical and cognitive independence through interactions and interventions promoting success for the resident.
- Focus on the life skills through provision of housekeeping tasks, hobbies, educational opportunities, workforce preferences as one may continue to enjoy in a new environment.
Services Offer:
- Peaceful, (delayed egress, memory care specific design) resulting in a safe environment
- Staffing based on Individual Resident needs
- Listen to voices of our Resident Families and give them authorship to facilitate the needs of their loved one in partnership with our care staff
- Our Collaborative organization utilizes the vast experience of our combined staff to provide the best possible care solutions
- As a locally owned business we are more responsive to Resident / Family needs / Community needs
- We offer competitive rates in the memory care market (10% Veterans Discount)
- Customized resident care plan and proactive delivery strategy
- Recognize and support our caregivers are the core of the care industry and seek to attract/retain the highest care professional through competitive compensation and incentives
- Residents realize quiet enjoyment during their stay in our communities
- We offer 24/7 supervision through our Regional Care Directors
- Properly assess the resident population to ensure an appropriate suitable fit
- Private Bed Rooms
- Guest Internet
- Life Enrichment
- Personal Tours
- We accept Admissions 24x7
- Care Services include: Bathing, Dressing, grooming, eating, toileting & Ambulatory
- Neighborhoods
- Care Givers fully screened
- Private Family Gathering/Dining room - Bistro area available for family gatherings and events
- Three prepared meals daily in our family-style dining rooms & snacks
- Private and public gathering areas
- Salon/Barbershop
- Medication management
- Personal hygiene, grooming and dressing assistance
- Showering or bathing assistance
- Incontinence management
- Also place 10% Veterans discount
What Makes Us Special
Guidance/assistance with daily needs in matters of personal care by qualified resident care staff and ancillary staff following clearly define individualized service plans are provided for each resident.
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