Brookdale Brookfield Woelfel Road

Roy

I toured Brookdale Brookfield Woelfel Road. It was very clean and very organized. The staff was very professional. They took the time to answer my questions and they gave me a nice tour. They had cards and games. The room looked nice and it had a good size. The whole facility was nice and pleasant.

Laura

We toured Brookdale Brookfield Woelfel Road and we were not impressed with it. It didn't smell good when we came in and it was expensive. The only reason I could see for that was the location because Brookfield is more of an upper-class kind of community. But we didn't see anything that warranted a more expensive fee. It was more institutional. The rooms weren't very good. It was an institutional kind of bathroom, not a homey feel at all. The carpeting wasn't nice. I don't think they even had kitchens in the rooms. I don't think they had very much going on at all. While we were there, they had an activity going on in a common area where they were trying to think of animals that start with certain letters. They had a very small library. The dining room looked like a nursing home dining room. It was nice, but the tables were very, very far apart from each other. The lighting was just regular institutional lighting. It didn't have a homey or restaurant feel at all. It was a nice building. The common areas look upper class - the entryway and the lobby, but not the apartments.

Michael

Brookdale Brookfield seemed nice. I thought it might have been a little dated. It could need a little more sprucing up in regards to newer things. The TV and lounge area was really good. The outdoor patio and outdoor area were very good. The staff was very nice and professional. The rooms seemed very nice. I wish it were a little bigger, but the bathroom was wonderful. It was a very nice, large bathroom. The shower and bathing area were very, very nice.

Kathy

Mom has moved into Brookdale Brookfield. It is an excellent care. They communicate well, they accommodate my mom not wanting to eat meat on Friday, and they get her to church. I don't have any problems whatsoever. The staff members are available, proactive and friendly. My mom is in what they call The Crossings. The Crossings is when you don't qualify to live on the first floor because that's more assisted living. The second floor is for people who all have short-term memory care. However, they all gather every day to partake in activities. They're all very friendly. They may not remember your name, but they'll remember your faces. They're very good. Everyone is very happy on that floor, which is assisted/memory care. My mom says the food is pretty good. The place is beautiful. It is expensive, but as far as getting everything for the buck and they're going above and beyond communicating is great. Value for money is a 5.

Leslie204818

The Brookdale facility is very nice. They have many activities, but my mother is in a transition right now. She will be switching on to the family care program in the next year and lots of facilities they would not accept that. They have a memory care area that we were looking at.

Robin406606

My mother chose Brookdale Brookfield because it was closer. However, two weeks after my dad was there, he was moved to hospice. It had everything every other place had, including laundry services and someone who would come in to give him a shower. They seemed to give good care, but we found some things were lacking, like the bathroom was not clean enough, the bed was not neat, the clothing did come back from the laundry when he needed it, etc. They needed to improve on checking them to make sure they were clean. If the nurses saw something that needed to be checked up, then they should tell the cleaning people. If they noticed that there was only one shirt or whatever, they should find out where the laundry was. They tried to take his blood pressure while my mother was there, but the blood pressure pump did not work. So, they had to go to another floor to borrow a blood pressure pump. If he had to go to the doctor’s, we had to bring him because we could not afford the van.