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Cascade Inn

11613 SE 7th St, Vancouver, WA 98683

(800) 558-0653

Verified Partner

4.2

(30 reviews)

Offers Assisted Living and Independent Living

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Reviews of Cascade Inn in Vancouver, Washington

4.2

(30 reviews)

  • Facility

    4.2

  • Staff

    4.3

  • Food

    4.4

  • Activities

    4.7

  • Value

    4.3

Perry

3

December 29, 2023

I visited this facility

Cascade Inn was a lot cheaper than the other place, but you get what you pay for. I looked at the apartments. The apartments were small. It was an old place and it smelled. They offered lunch if I wanted to stay, but I didn't stay. I just walked around enough and told them, 'We're wasting your time and mine, too,' so I just walked out the door. It was pretty clean though.

Provider Response

Thank you, Perry, for your honest review of Cascade Inn. We take all feedback very seriously and are deeply grateful you would take the time to let us know how we could improve. We provide the very highest level of care to each one of our residents and are disappointed that you had a less than ideal experience. Please don't hesitate to reach out if we can assist you in any way.

gailk

5

June 26, 2023

I am a friend or relative of a current/past resident

The staff at Cascade Inn has been very kind to my sister, who can be challenging to deal with sometimes. She has made lots of friends here but does not partake in any of the activities, I have urged her to go on the outings but she won't do it. I hope she loosens up in the future and takes advantage of all the things Cascade has to offer the residents

Provider Response

Thank you for taking the time to let us know how much you appreciate our team members at Cascade Inn. We are so glad that we can provide the care and environment that our seniors deserve!

loving sister

5

June 26, 2023

I am a friend or relative of a current/past resident

The Staff at Cascade is excellent, caring, kind-hearted and knowledgeable. My sister has resided there for 2 years, has made great progress and lasting friendships. She doesn't participate in many activities, but enjoys the entertainment and music that is provided, and the 3 meals a day where she can meet with her new friends.

Provider Response

Thank you so much for taking the time to leave a review. We are so glad that your sister is a part of our community, and that she enjoys the entertainment and music that is provided, as well as the daily meals with friends. We are glad that you've had the opportunity to get to know our caring, kind-hearted, and knowledgeable team members. We think the world of them!

Georgia

3

May 20, 2023

I visited this facility

Our experience of touring Cascade Inn was good. The food was fair, the workers were also fair, and the staff who gave us the tour was very informed. We saw a 2-bedroom and a 1-bedroom, and I thought they were well-kept. Their dining area was nice. They didn't have so many activities to do, and their facilities were minimal, but when the weather is good, their outdoors was nice.

Provider Response

Georgia, Thank you for leaving a review of your tour. We are glad that you found your tour guide well-informed. Chelsea Stearns, Executive Director

Lu

5

April 7, 2023

I visited this facility

We liked Cascade Inn, because of its simple layout. They have a room that's next to the courtyard and it's easy to access. They supply a refrigerator and a microwave, but you need to buy the furniture like the bed, the cabinets, and the drawers. Their price was reasonable and they would try to work with you. The staff were very nice, friendly, and polite. All the residents were very friendly, too. They brought us to the dining room so that we could try the food and it was excellent food. There's a cafe there where you can get some snacks. So, all of them were just accommodating, especially Debbie, the director. She's very good to us.

John

3

March 9, 2023

I visited this facility

Cascade Inn, for me, was a little too big. They had 188 rooms, and it almost appeared that they might be short staffed. The facility itself looked OK, but I would give it an average rating. It was a pretty complete facility. They had pretty much everything. They had a good social program, a library, and a lot of places for the residents to go and communicate or socialize. They had one really big dining room, and one average-sized dining room. They had a lot of activities and things. It was centrally located, and it was convenient to me. They did have a couple of areas that were outdoors. They said they do outdoor barbecues. There are places outside for people to socialize in good weather, not this time of the year, but it is available. Staff-wise, I only saw two people there; the one who gave me the tour and one that evaluated my wife.

Provider Response

John, Thank you for sharing your candid review of Cascade Inn Assisted Living Community. While our community was crafted to offer our ladies and gentlemen a refined, independent lifestyle, with all of the assistance they may need, we understand that it may not be a fit for everyone. We appreciate you for considering our community for your loved one and for your feedback as it will help us continuously raise the bar of senior living. ? Chelsea Stearns, Executive Director

Mark

3

September 18, 2022

I visited this facility

I went to Cascade Inn. One thing I liked is that they're very helpful, they're willing to work with you and help you with the documentation of anything you need in regards to elder care. The leadership staff is very friendly and very accommodating in helping you navigate all the ins and outs of what needs to be done to get your mother, or your family member into a care center and all the hoops you have to follow and whatnot. I like that. The room was much smaller than the other place, and also they had a step on their shower, which to me and my wife was a trip hazard. Cascade was cheaper in some ways, but they were cheaper if you took the smaller room. If you got the same size room, they were not all that much more inexpensive. The staff was very friendly and very helpful. It was a little less modernized, it wasn't quite as bright. They've done some remodeling, but it's an older building, it doesn't have the nice, fresh look the other place had. They need to modernize their room and get rid of the trip hazard in the elderly rooms with a shower. That'd be a big win for them.

Provider Response

Mark, Thank you for sharing your honest review of Cascade Inn. We appreciate your kind compliments on our team members as we strive to help you and your loved one in any way we can. Regarding our showers' slight lip, we understand how that may be worrisome. Our community has different accommodations that are readily available for any resident such as care staff assistance during baths or utilizing a large shower in our spa that does not have a lip. Our goal at Cascade Inn is to provide all of our residents with the best care possible, and it's important for us to hear how our community could have met your expectations. Thank you for sharing your feedback, and if you have any further concerns, please feel welcome to reach out to us. -Chelsea Sterns, Executive Director

Kristi

4

February 6, 2022

I am a friend or relative of a current/past resident

I visited a friend at Cascade Inn. It's small, quaint, and friendly. His room is adequate. There's nothing fancy. They don't have very many things, but he is 90, so he doesn't need them. They have gardens, tours, and shopping excursions.

Provider Response

Kristi, Thank you for taking the time to share your short experience at Cascade Inn with us. Your review is very important to us and the growth of our community. At Cascade Inn, our motto is to 'create happiness by providing the finest living experiences anywhere.' As our ultimate goal is to exceed your standards, we are excited to incorporate new feedback to raise the bar in senior living continually. Thank you again! - Nicole Reitneir, Director of Community Relations

ReviewerVT052720211

5

June 23, 2021

I am a friend or relative of a current/past resident

My brother is at Cascade Inn. It's an older facility, but it's really clean. They had some nice updates; it seems like one of the better facilities that we looked at. It's a nice facility. They have some movie theater there, a theater room, and several kinds of games or recreational rooms, community gardens, and a large patio area, kind of outdoor dining like in the summer months. I didn't eat there, but looking at their menus, the food looks pretty good.

Provider Response

ReviewerVT052720211, Your comments and compliments truly made our day. At Cascade Inn, we aim to offer the best of Distinctive Assisted Living and receiving your 'seal-of-approval means everything to us. Thank you for taking the time to share how Cascade Inn impressed you. It means a lot to us. Thank You! ? Jason Wart, Executive Director

Ernest

5

March 9, 2021

I am a friend or relative of a current/past resident

We chose the Cascade Inn for my sister. It's a wonderful place, it's clean, the people are great, everything about it is a good fit for her, it's a great place. She moved in there last week. The staff is wonderful, friendly, helpful, and we couldn't ask for nicer, more professional people to work with. Her apartment is clean, the carpets are painted, a nice bathroom, and a kitchenette area. it's a studio apartment, but it's fairly roomy, and it fits her just fine. The location is really handy for me, it's off of 205, really close, and easy to get to, so for me it's great.

Provider Response

Ernest, Your comments and compliments truly made our day. At Cascade Inn, we aim to offer the best of Distinctive Assisted Living and receiving your 'seal-of-approval means everything to us. Thank you for taking the time to share how Cascade Inn impressed you. It means a lot to us. Thank you! ? Jason Wart, Executive Director

Rick Owen

5

November 11, 2020

I am/was a resident of this facility

I have been a resident here for over 7 years and I really appreciate the fact that our staff has been able to keep the Covid-19 out of here, kudos to the staff for all the hard work and thank you very much, rick

Provider Response

Rick, At Cascade Inn Assisted Living Community, our motto is to ‘create happiness by providing the finest living anywhere,’ and your kind words are nothing short of confirmation that we are doing what we set out to do. We can’t thank you enough for sharing your positive experience with others, it means the world to us. Thank you! -Jack Mercer, Executive Director

Mark

4

July 22, 2019

I visited this facility

Cascade Inn seemed nice, but the room that was the most affordable for my mother would've been literally a block away from the dining area, and the bathroom was difficult to get in and out of in that particular room. The thing I was put off the most was their pricing because you don't know the pricing until they get an evaluation of the client. They're looking at the level of care that's going to be needed, and they had a point system. The staff was very nice. It's a big facility, and we walked through one common area where there were some people playing a game.

Katie

5

January 2, 2019

I visited this facility

I liked Cascade Inn. The apartments were nice. The big advantage was they also had assisted living. They're licensed for both independent and assisted and that's a plus, so you get to stay there. The guy I talked to was very nice and took me all over. It looked great. The dining area was nice.

Jeanny

5

June 27, 2018

I visited this facility

I visited Cascade Inn, and it was really nice. Outside, they had really nice walking areas, a raised garden, and the people that lived there said the food was really good and they liked the staff. I saw a studio, a smaller one, with a twin bed, and room for a smaller couch, a couple of end tables, and a kitchenette with a microwave, refrigerator, and freezer. The bathrooms were big for people to have plenty of room when they take a shower, they have shower seats, and the towels were easily accessible. It was all carpeted.

Provider Response

Jeanny, thank you for touring Cascade Inn Independent & Assisted Living Community. We hope the tour provided enough information about the rooms, but also 24-hour licensed nurses, engaging activities from our Active Living Director and the now complete remodel. If we can serve you in any way, please contact Nino, our Executive Director.

Jo Ann

1

January 27, 2018

I visited this facility

Cascade Inn seemed dark and cold, and not friendly, warm, or inviting. It looked cheap and there wasn't anything pretty to look out at. You had to enter through a weird setup for the parking lot and main entrance. Things seemed to be far from one another and felt like a football field away, so it was not convenient. I didn't want to live there. The room we saw was very tiny and cold with no view or patio. It was just a place to sit all day in-between meals. We passed through a room that was more like a cafeteria than a nice dining room. It seemed cheaply put together and inexpensive as could be with the tables. I was just so unimpressed. They wanted to charge $3,900 a room for something that wasn't a luxury place. It was a very depressing place.

Provider Response

Jo Ann, thank you for touring Cascade Inn Independent & Assisted Living Community and I am sorry the rooms were not to your expectations. As you know we have recently completed a major remodel and the entry way and many rooms have been updated. We hope you have since found the perfect place, but if not come and see the new Cascade Inn!

Edith

5

November 30, 2017

I am/was a resident of this facility

Cascade Inn is so clean. That's what I first spotted, along with the kindness of people. I've been here for quite a while now and I have not met one employee that I don't love. They are so good and they have a lot to handle, and they know how to do that. I think it's really reasonable. I have three meals, I have my room cleaned up every Monday, they have a bus and they take us to Dollar Tree, to Fred Meyer's, to Walmart, and take us to different entertainment on Tuesdays. On Thursdays they take us to doctors' appointments. They'll have a lot of entertainment, too.

Provider Response

Edith, thank you for choosing Cascade Inn Independent & Assisted Living Community. We are so blessed that you made the decision to live here and humbled. I will pass along your kindness compliments to all of our teams. The trips and entertainment options are some of our favorite things too. If we can serve you in any other way, we would be grateful if you would call Vanessa, our Executive Director.

John

3

October 23, 2017

I visited this facility

My father was in Cascade Inn for a while in his later years. It's a good place to be, but it was pricey in terms of what I thought they provided. The dining area was functional, but not particularly attractive. It had tables, chairs, and tablecloths, but nothing fancy. I saw one room that was set up as a model, nicely decorated as far as the furniture goes, and it looked very nice. I only saw the person that showed us around and he was making a pitch.

Provider Response

John, we appreciate that you took the time to write a review for Cascade Inn Independent & Assisted Living Community. Thank you for allowing your father to stay in our care and commenting that he was in a good place with us. I value your comments on our décor and will follow up with our team to ensure we take the time to say hello. If you have any questions, we would be grateful if you would call Vanessa, our Executive Director.

Sharon

5

August 22, 2017

I am/was a resident of this facility

I now live at Cascade Inn and would highly recommend it. It is a beautiful, well-furnished place with a nice dining room and good food and staff. I have nothing but good things to say about it. I have an apartment with a nice-sized living room and a bedroom. My living room has air conditioning, electric fireplace, walk-in closet, and handicapped-accessible bathroom. The grounds are very nicely landscaped. It is within walking distance to a lot of shopping and not far from a major shopping complex and movie theater, so that you can either walk or go on a power chair up there. I have been playing bridge and pinochle, and we have scheduled outings to lunch or day trips to various stores for shopping.

Provider Response

Sharon, welcome home and thank you for choosing Cascade Inn Independent & Assisted Living Community. You had us at good food and staff! The Active Living Director schedules events, trips, and activities and it looks like you are taking advantage of the robust programming. If we can serve you in any way, please contact Nino, our Executive Director. Jo Ann, thank you for touring Cascade Inn Independent & Assisted Living Community and I am sorry the rooms were not to your expectations. As you know we have recently completed a major remodel and the entry way and many rooms have been updated. We hope you have since found the perfect place, but if not come and see the new Cascade Inn! Jeanny, thank you for touring Cascade Inn Independent & Assisted Living Community. We hope the tour provided enough information about the rooms, but also 24-hour licensed nurses, engaging activities from our Active Living Director and the now complete remodel. If we can serve you in any way, please contact Nino, our Executive Director.

Ronald384100

5

November 13, 2016

I visited this facility

Cascade Inn had everything we wanted, so we chose it. It had nice sized and clean rooms. It had a nice kitchen with good food.

G.KYFRAU

4

May 12, 2016

I visited this facility

Cascade Inn was nice, but the price was not what I wanted. The studio apartment was nice and good, and the food smelled good. Everybody was nice, and the community was nice and clean but non-smoking.

PriscillaSAWDJ

3

May 12, 2016

I visited this facility

Cascade Inn wasn’t as clean as the other facility I visited. The floor needed to be vacuumed. They had a list of activities. It was bigger and more hospital-like.

Provider Response

Thank you for taking the time to visit and review Cascade Inn. We are sorry to hear that the floor needed vacuuming. Our housekeeping team ensures the entryways, hallways and the resident’s rooms are always clean and well taken care of. I will work with our housekeeping team to see what more can be done in higher traffic areas. It is delightful that you were able to view a full complement of activities, our Activities Director is always searching for life enrichment opportunities for our residents. Here at Cascade Inn, our number one priority is the care and comfort for our residents, and we are glad you toured and wish you the best of luck with finding a community that fits your needs.

Donna122818450

5

March 30, 2016

I visited this facility

We chose Cascade Inn because they just seemed very caring and offered more help than the others. They were also helping us file for a VA benefit, if my husband was eligible for it. It was independent, but we had the option of going to assisted, if my husband's health got worst. I chose Cascade because once you were a part of that community and ended up graduating to the assisted living, you did not have to change apartments. You could stay where you were, which was pretty huge. We were actually very excited about moving there.

Satisfied visitor3

4

December 29, 2015

I visited this facility

We chose the Cascade Inn. They have an excellent sales representative who does the tour and fills you in on all of the things they have to offer, as well as compares everything they have to offer with other facilities. Other facilities are newer and flashier, but they cost a whole lot more and don't take Medicaid. If you go in as independent living, most of the places require you to change rooms when you transition to assistance. This place does not require that you change rooms unless you want to; you can go there and die in the same room. Other places look like five-star hotels; this place is much more like home. It's not classy nor fancy and doesn't have super high ceilings. They have wonderful menus with lots of choices. We didn't eat there, but the menu was better than other places. The staff seemed very personable. It offered everything that we were looking for in one place. It's an older facility, so the rooms are smaller than some of the other more expensive ones, but my mother's not going to care. This place offers a few exercise classes, they don't have a pool, and their theater is a lot smaller, but they do offer everything my mother is going to need.

Larry111608350

5

November 11, 2015

I visited this facility

We visited Cascade Inn. The people there were really helpful during our discussion. The residents that I saw walking around looked good and healthy.

Caring110089050

4

July 28, 2015

I am a friend or relative of a resident

My experience with Cascade Inn in the beginning was very good. As of right now, we do have some issues, but they're working them out. The rooms and apartments are nice. They're open, spacious, and very clean. We like the rooms very much. The food is really good too. They're very professional, very good, and very intuitive. They have group activities, they get to go on field trips, they go to the doctor, and they have group gatherings in all other places like piano forums and things like that. What they could improve on though is communication with the family members. Nevertheless, what impressed me most is how speedy and well they got us into the facility. They helped my parents got in.

Troy4

5

May 29, 2015

I visited this facility

Cascade Inn was well run, and the people were so friendly. We saw three different rooms with different sizes -- two studios and a one-bedroom. They were all very well equipped, and they showed what the possibilities were for furniture. They were really nice and clean. One set had a large bathroom where wheelchairs could go in to the shower. They had tons of choices for any kind of meal plan plus specials for the day, and they had diabetic menus. They had a movie theater inside which was well equipped. They had games, and there was bean bag baseball going on when we were there.

Caring103346250

4

March 20, 2015

I visited this facility

Cascade Inn is well, the prices were reasonable, and they had a lot of activities, so the people seemed to be happy there. They were pleasant, and I really didn’t have any negative things to say about them. They had rides to doctors and all that kind of stuff. I like it particularly because of where it was located, it was a walking distance to shopping areas, and they also had an extra large studio. They were the only ones that had an extra large studio apartment. They have exercise, game rooms, and party rooms. I would recommend the place.

Connie38

5

October 17, 2014

I visited this facility

I was very impressed with Cascade, even now they send us activity charts for the month and have invited us to come to play bingo or particular activity or taking a trip with their bus anytime and go with them. The director who was giving us the tour was very nice and friendly. I would recommend this community.

Caring94932650

5

October 3, 2014

I visited this facility

We found a place for a good friend. It is called Cascade Inn. It is a very nice place. She lived there once before with her husband, and she liked it, but he wanted to go home, so they moved out. She moved back in there because she liked it before. They take good care of her. They are very attentive to her. They have nurses there 24/7. It is a nice place. It has activities. They serve three meals a day. I recommend this place to anybody.

Caring80999450

3

September 1, 2014

I visited this facility

We chose Cascade Inn because they take Medicaid. Also, the residents don't have to move when they graduate them from independent living to assisted living. They do have activities and I have seen the monthly calendars. She has gone to a couple of things. However, I have several issues with the staff. It's their training and their procedure. Regarding cleanliness, it is very good. However, I think their rooms are not made for those with mobility issues, i.e., getting walkers through doorways and the width of the hall in the room is too small. Apparently, her aluminum walker was also unable to get through the doorway, so it puts her at risk for a fall. I have been there for meals as well. They have a four-week rotation menu. Unfortunately, they use a lot of pre-processed frozen items, so they have a lot of salt and sodium issues. They did make a change after she moved in, to include "items" that the residents can always order if they don't want what the main offering is. However, they're not very good at estimating how many of the residents are going to want "X" and how many are going to want "Y," or how many are going to come to the meals because they frequently run out of something. The Cascade Inn is more interested in looking at their process and procedures than the needs the residents they have. The quantities of food for example, have been drastically reduced. They have had no special training in dementia, which impacts a lot of residents.

Provider Response

Thank you for your recent review of Cascade Inn. Our resident and family input is highly regarded and very important to all of us at Koelsch Senior Living communities. We are delighted to hear that your relative at Cascade Inn is enjoying the lifestyle and activities in our community. The safety of our residents is of the utmost concern at Cascade Inn and although our doorways and community entry points are well within safety and industry standards, we are considering future renovations to facilitate ease of mobility for residents who are using mobility devices. Because memory care is such an important aspect of Cascade Inn and Koelsch Senior Communities, all of our caregivers are qualified in specialty Dementia training within 90 days of employment and are required to have 12 hours of continuing education every year.

We understand that mealtime is an important part of the day for all of our residents at Cascade Inn. That is why we offer a full menu at each meal with eight delicious entrées to choose from. With all the selections we offer, we are improving daily on quantities available as we learn the specific food preferences of our resident ‘family members’. Just like ‘home’, the majority of our meals are made from ‘scratch’ while others are healthy selections from selective outside sources. We always welcome healthy suggestions and opportunities to make mealtime an enjoyable experience for everyone. Cascade Inn is passionate about serving our residents and family members with excellence in services and care and are honored with the opportunity to serve them.

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Costs for Cascade Inn in Vancouver, Washington

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$4,200

Starting Price

Independent Living

Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.

$3,000

Starting Price

Services and Amenities of Cascade Inn in Vancouver, Washington

Costs

  • Rent Plus Care Fees

Room and housing options

  • 1-bedroom apartments
  • Companion Suites: We do offer companion suites.
  • Studio Apartments

Dining options

  • In Room Kitchens
  • Dining Room Shared Meals

About Cascade Inn in Vancouver, Washington

Cascade Inn is situated in a peaceful neighborhood in Vancouver, Washington. This oldest city in the state is steeped in history and its location on the Columbia River offers a range of activities and beautiful outings. Cascade Inn is within walking distance to vibrant shopping centers and is 5 minutes from the Portland International Airport and easy access to the interstate. Cascade Inn offers residents convenience, social opportunities, a pleasant environment, as well as extensive recreational and cultural options.

Our trained and tenured staff is here to serve the many differing needs of our residents, promoting creative thinking and learning, with patience, kindness and, above all, compassion. The later years of life can bring many joys and many challenges. We are committed to making these precious years fulfilling and enjoyable. And we will do this through our founding principles of excellent care and service.

The Freedom to Live as You Choose-In the Area you Know and Love

Whether you are looking for an independent lifestyle with help available as needed, or need regular assistance with the activities of daily living, Cascade Inn can provide the finest environment for senior assisted living. Our professional staff and 24/7 nursing team is passionate about caring for our senior population at every level of the aging process. We hold ourselves to high principles, working with each resident to create an environment and support that satisfies their specific needs. With vibrant activities every day, a pet friendly environment and a professional, dedicated team, Cascade Inn facilitates an independent lifestyle with support at every level. We take pride in our family serving yours.

Signature Programs

24-Hour Nursing

When you look for a senior care community to take care of your loved one, it is important to consider how their health needs will be taken care of and how qualified their staff is. At Cascade Inn, we have registered nurses or licensed nurses 24 hours and 7 days a week who are professionally trained to support residents with Assisted Living and Memory Care needs. Cascade Inn recognizes the complex and frail health conditions that many residents are experiencing and we believe our number one priority is caring for our residents with the highest level of care and professionalism.

Diabetic Care

At Cascade Inn, we’re committed to helping our residents live healthier and enriched lives with diabetes. Our team of professional nurses and staff members are trained in diabetic protocol and are efficient in identifying and responding to diabetic reactions.

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The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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