Fairwood Village

My tour at Fairwood Village was wonderful. I like it. The rooms were very nice and very clean. They have everything you could imagine. The grounds were a little bigger too. The thing I didn't like about this community is that the assisted living is quite away from the independent living.

My Mom lived at Fairwood for 13 years and was well cared for except for two issues. The facilities and people were generally great. When she she had to vacate her apartment in March 2013 we discovered the 15 page Residents Agreement contract she signed allows Fairwood to retain her $117,000 deposit until they find a buyer for her apartment. As of Oct, 2013 it has been over six months. The CEO told me that they will retain her deposit until her apartment has been rented - indefinitely, and that it's not unusual to have to wait quite a lot longer. The fact that they did not complete restoration of her apartment until mid-August certainly didn't help. For Fairwood to continue to use her money to conduct their operations or invest, is 'wrong' and unethical. The CEO told me that is their 'business model'! So take this business model into consideration when you consider living at Fairwood. Secondly, in 2007 a thick layer of ice accumulated on roofs of the 3-story housing units. The ice slowly slid off the roofs in large chunks and would unpredictably come crashing down, potentially injuring, or more likely killing, anyone entering or leaving. I was nearly killed while emptying garbage, and watched a visiting nurses car get damaged a few days later. When I brought my personal experience and concern for others to their attention I was unable to get ANY response at all.

What I like most about Fairwood Retirement Village is the skill of the caregivers and their personal attention to the patients. We have lots of activities here and my wife had her own private room with her own bathroom and she has a caregiver who goes to her every day to help her out. Basically, they are doing a good job.