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Julian Estates Gracious Retirement Living

13305 94th Avenue E, Puyallup, WA 98373

(800) 558-0653 (Call a Family Advisor)

4.05

(18 reviews)

Offers Independent Living and Continuing Care Communities

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Reviews of Julian Estates Gracious Retirement Living in Puyallup, Washington

4.05

(18 reviews)

  • Facility

    4.4

  • Staff

    4.4

  • Food

    4.0

  • Activities

    3.3

  • Value

    4.0

Reviewer RC#0201a

5

February 18, 2024

I am/was a resident of this facility

I live in Julian Estates Gracious Retirement Living and I like the community. I like the fact that it's newer and well-kept up. The food is OK. Sometimes it's really good. There's pizza and spaghetti. They have something different going on every day. There's bingo and poker, and they play Mexican Train. Every week we have mocktails and then we have a special food item once a week prepared by them. It's expensive to live here, but the staff is excellent and the facilities are nice. It is almost looks like a hotel.

MorganDaw

5

February 15, 2024

I visited this facility

I came to take a tour on a day they had a small open house. I was invited by the staff who I’ve kept in contact with, they were extremely friendly and down to earth. The apartments seemed clean and safe. I can’t comment on the food as I didn’t get to eat lunch but the smell was amazing. It smelled like they actually used seasoning! We have a large family and a lot of other decisions to make but this community was by far the best we’ve seen.

Carolyn

5

September 1, 2023

I visited this facility

We went to Julian Estates Gracious Retirement Living. We went to a barbecue there and checked it out. They're a 5 everywhere. The only thing we didn't want to do was move into a community that was in the middle of a housing area. The staff was great, and the food was great. They even had a little group come and sing when they invited us to the picnic, but that was part of the process. We saw the different rooms and the different choices of activities, but they weren't doing them at that moment because they were doing the barbecue. We walked around and we saw which room did what. They offered a lot of good things. They had exercise classes, and they had a little chapel you could go in. Whatever you wanted to do, I think they had room for it. We had a barbecue and it was great.

Susan

4

June 11, 2023

I visited this facility

Julian Estates Gracious Retirement Living was very friendly and very active. The grounds were nice. Everybody was active, and everybody called everybody by their name. I was very impressed with them. However, the rooms were smaller. The person who accommodated us was very nice, very helpful, and knowledgeable. She called everybody by name, and everybody talked to her. They were very active as far as activities were concerned. They had a movie theater, a full kitchen downstairs where you could use that, crafts that would come in, and little market things in the lobby that would happen once a week. It's very active.

Nancy

5

March 10, 2022

I am a friend or relative of a current/past resident

My mother has moved into Julian Estates Gracious Retirement Living. She had gotten a postcard and I took a tour, and I liked the people, it's well maintained, the food is good, and it has entertainment for her to join in or not. The private apartments are beautiful. The staff is very good, very kind, helpful, genuine, and caring. The dining area is beautiful. It's like fine dining almost, and the food is very good. They've got a great activity director. They've got fitness, a beauty salon, a movie theater, a game room, a billiards room, and a TV room.

Provider Response

Nancy, thank you for your kind words and this wonderful review! We're so pleased to hear you and your mother are enjoying Julian Estates.

Joy L

5

December 17, 2021

I am/was a resident of this facility

When i first saw this place i knew this was home. Four years later i was lucky enough to move into my home at Julian Estates. The entire staff are like family to me and all the residents that live here. Everyone is so polite, friendly, helpful and loving. I feel as though i am home with my family. Kayla, Dimitri and Martina are so caring and made me feel like i was home before i even moved into Julian Estates. After moving in i found that all the staff are just as friendly and loving as the managers. The one thing they try do is keep you from isolating yourself. They have a variety of activities for everyone, and they work with you to find out what you're interested in and make special activities geared towards your likes. Whether you're a man or woman there is something for everyone. I love it here and i want to thank all of the staff for making me feel so welcomed.

Provider Response

Joy, we are so happy to hear how much you are enjoying the lifestyle, activities, and caring staff at Julian Estates! We really appreciate you taking the time to leave us a review and let others know about your experience.

Southern boy

5

December 15, 2021

I am a friend or relative of a current/past resident

My uncle stays here and I make it a point to visit often, at least once per month. He's always enjoyed his room, the theatre, the grounds overall, and most importantly his meals. When we originally picked out Julian estates because the biggest concern was food as he used to run a small restaurant in the South before moving here to be closer with the majority of our family. He loves the food. Though he's lived there for almost two years now, the previous 6 months have been the best experience he's had since his stay. I don't know what the company did over the last roughly half a year, but it's just the best! He tells me how he has long talks with the managers and other staff members, which was not mentioned before. He absolutely loves it there and has actually got two of his friends to move out of state, to this community. Keep up the great work, seeing my uncle being cared for like this fills my heart and I truly hope others get to experience the joy this has brought to him.

Provider Response

Thank you so much for sharing your experience! Our culinary team works very hard to provide a well-balanced, nutritious meal that our residents love and we are so happy to hear that your uncle has been enjoying the meals and other services provided at Julian Estates.

just upset

1

December 11, 2021

I am a friend or relative of a current/past resident

Used to be so good ...Kendall was the best now the management is horrible....not a good place anymore too expensive and they don't return your money when you leave....so glad to be gone...there are much better places don't live here....

Provider Response

We're happy to learn you enjoyed the previous managers. If you have examples where the community can improve with the current leadership team, please e-mail us or call. Thanks

bbsk

1

December 10, 2021

I am a friend or relative of a current/past resident

Management is rude, not helpful, does not respond quickly to issues with problems in apartments. They rush you thru breakfast, lunch and supper so they get things cleaned up.

Provider Response

BBSK, we are really surprised to receive this feedback. Our residents and staff have shared glowing reviews of the current leadership team, but we want to address every concern. If you have specific instances that would help us to provide a better experience for our residents through additional training of our managers, please call us or send an email. Thank you!

Sharon

5

August 15, 2021

I am a friend or relative of a current/past resident

We went down to Julian Estates Gracious Retirement Living. We toured that place because we visited my friend down there. It was very nice, but it was rather expensive. They've got meals. My husband was impressed with it, except for the price. It's beautiful and spacious. You feel cared for, and the whole place is really nice. The staff did an excellent job. They were friendly, caring, and very nice. The food was excellent. You had lots of choices. They have about four different choices in their menu every day. They have a room where they can get together. They have group meetings, and they have a big lunch room. They take your request for food, and they bring it out to you. Sometimes they were doing craft things, other times they were playing games. They have a movie theater, and I know they allow pets as well. Everybody was just really nice, friendly, and open.

Peewee71

2

July 1, 2021

I am a friend or relative of a current/past resident

I’m sorry to say that Julian Estates is no longer the wonderful Adult Community it was before COVID-19. There are no longer Assistant Managers, a bus driver or maintenance man. About a dozen people were displaced when the heat hit this month due to their air conditioners malfunctioning and no maintenance man on the grounds. I heard that even one of the server personnel is leaving. Also missing is the activity director. Several have come and gone within several days of hire. We are thinking of moving our parent to a different facility we went to visit today. The parent company needs to step in and bring this retirement home back to an amazing place it once was.

Provider Response

Hi Peewee, I apologize for the slow response to your concern. We saw it the day it came in and then started working with the community. Certainly it wasn't an overnight change, but we did see there was some opportunity as you described and hopefully you're now seeing some improvement. If not, please reach out to us at the home office via e-mail or via phone. Thanks!~

ReviewerVT010420211

2

February 14, 2021

I am/was a resident of this facility

We are current residents of Julian Estates Gracious Retirement Living and we thought we were moving into an assisted living center but we're not. They have some assistance, but it is not what I need. It's more independent living, but they have an assistance program which led me to believe that was very good but it's not. Our experience is mediocre and not very good. The presentation was really good when we were interviewing for it, but they left out too many things that I did not have enough intelligence to think about. The staff, except for management, is great. I think that the food preparation and menus could use a good working over. The apartment we got is pretty nice, but it was not designed for somebody on a wheelchair and they did not tell us that. The food is not very good. They publish a menu with fancy names of the food and you don't know what you're getting. Every breakfast morning it said, "eggs to order." So, when I first moved here, eggs to order sounded pretty good, so I ordered an omelet with mushrooms and onions and they came back and said you could have eggs to order as long as they are fried or scrambled. And the scrambled eggs, I am not 100% sure, but I think their eggs are probably not powdered but the type of eggs that when the farm harvest their eggs from the chickens the ones that break, they clean them and put them into a big bucket, and they sell it. The facilities are designed for active seniors and not for seniors that have issues. We can't participate in any activities because my wife is in a wheelchair and when they go out on activities, they don't have a van that will accommodate wheelchairs. Activities are not available to my wife. We have not been here that long, but I think the fees seem to be reasonable.

Provider Response

Hi there, hopefully you've started to notice some improvement. We do apologize that the community did not describe the difference between an omelet bar and eggs cooked to order better. Best wishes to you and please feel free to reach out to our resident relations line any time if you have any compliments or concerns to share.

Julian

5

February 19, 2020

I am a friend or relative of a current/past resident

Julian Estates Gracious Retirement Living was fantastic. It was clean, new at only 2 years old and very nice. I have no complaints whatsoever. They have a lot of activities planned for the folks and they were really nice.

Laura

5

November 19, 2019

I visited this facility

Julian Estates was really nice. It was new and beautiful. The people were so nice. My mom really liked it. The apartment was beautiful but it was too small for her. Nevertheless, it was really nice, and there were beautiful and breath-taking views of Mount Rainier. Julian Estates was hands down our favorite. The people were nice. There was nothing I could say that wasn't perfect about this place other than the size of the rooms as I would say about every other place. Activities were great. We saw some people playing poker, and they had outings. The manager was amazing. He lived onsite and he was really nice. Everybody was really nice. The place was gorgeous.

Mary

4

August 24, 2019

I visited this facility

I visited Julian Estates. I thought it was nice, but it doesn't have a lot of grounds. I thought the staff was friendly and helpful and the apartments were clean. It's fairly new. I noticed that the people were friendly and outgoing. It looked very secured to me, and they have multiple levels. I saw a two-bedroom that looked really roomy. They have buses to take them to stores.

Reviewer5102019

4

May 28, 2019

I am a friend or relative of a current/past resident

My parents love Julian Estates because of their meals, bedding, and housekeeping. We have them wearing an alert device around their neck. There is some help on-site, too. They like independent living so much, and they've been really happy there. We like it a lot as well, but they've given up a lot of freedom there. They couldn't have a headache medicine or a vitamin without you going through them, and they couldn't sit with different people in the dining area. We can be guests for $5 for meals, and the food is good. Care has been great. We have to be careful because they're falling a lot.

janet v.

5

February 21, 2018

I visited this facility

This facility was beautiful! The atrium reminds me of a cruise ship and the movie theatre iwas big and the chairs comfy. The staff was so nice! We met the assistant mangers when we first arrived and they went out of their way to answer our questions and listen to our concerns. We liked the fact it was a pet friendly community but when you walk around you don't see pet hair or any signs of animals. The managers assured us that pets are not allowed to run free in the building and the pet owners have to follow certain rules. We liked that too. The dining room and food were fabulous and we liked the fact that they had menus on the tables and several choices of food to choose from. Over all I give this place 5 stars and we will be contacting Julian Estates when my mom sells her house.

Vickie

5

January 30, 2018

I visited this facility

Julian Estates Gracious Retirement Living recently opened. The location is pristine, and everything is brand new. The rooms were really nice. There were three different-sized studios and two or three different-sized one-bedrooms, and most of them had balconies. They had some models set up so you could see how furniture might fit in. They had exercise rooms, exercise programs, billiards table, library, and a theater with really big, nice, comfortable chairs, which was definitely an upgrade from the others we saw. The place was beautiful. They also had a really good transportation program where they had planned outings. It was in a really good central, convenient location that could get folks out and about easily.

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About Julian Estates Gracious Retirement Living in Puyallup, Washington

Julian Estates Gracious Retirement Living is a Senior Living provider in Puyallup, Washington that offers residents Independent Living and Continuing Care Communities services. Contact Julian Estates Gracious Retirement Living for more details on services and rates.

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