Vineyard Park at Mountain Terrace

Vineyard Park at Mountlake Terrace had a lot of good activities. It was new and beautiful, but it didn't have the warm and small home-like atmosphere that we were looking for.

This place is appealing to the eye. Most everyone there is very friendly. They do have lots of activities for those who wish to participate. Down fall is... once your dementia starts getting worse and you require more care, its hard to come by. They do not have the staff for it. You ring your buzzer for help and it can easily be 20-40 minutes and one time that I know of not at ALL..... This is not ok when this person is a high fall risk or cannot wait that long to go to the toilet. I felt like lots of non communication with the RN here. When I complained about things they all had a non caring attitude and said they would talk to so and so about it. Too many little constant things to complain about. Try to call a staff member at night.. what a joke. very frustrating when your loved one is calling you and telling you they dont come to buzzer and I cant even call someone to get them help. Also parking is terrible . A tiny parking lot and residents and staff members also use it. Frequently go for visits or to pick up and cannot park. I can list many negative things but will stop at this. Bottom line is .... If you are able to take care of yourself or require just little assistance this is a great place. but don't let them fool you like they did us that they can care for your loved one at all levels of care. this just is not true.

Vineyard Park at Mountlake Terrace is perfect. We like the staff, director, and the location. The facility is brand new and has a memory care unit if we need it.

Vineyard Park at Mountain Terrace is a new facility. They have a community dining room. They have planned activities, a little movie theater, and a library. This is a very nice community. My mom is in a studio, but they do have available one-bedrooms and two-bedrooms. There's also senior living without assisted living and memory care. Once her dementia progresses, then she is able to move upstairs. Anytime I've been there, the staff seemed very helpful, friendly, and professional.