Lakeview of Kirkland

Brookdale Kirkland's rooms seemed very nice. They have different activities like art, library, movies, and Bingo. They have exercises and a theater. I didn't have a meal there, but everything looked good. The staff was very nice and helpful. What wasn't quite as nice was the lobby and the dining area.

My father-in-law has been at Brookdale of Kirkland since March 2014. The staff is absolutely amazing. They really care like family. The director is hands-on, on-site, always there to problem solve. The dining room is light and airy. The food is decent and varied. The nursing staff provides excellent care. They have a podiatrist that comes to the facility every other month and more often if you need them. The rooms are cleaned regularly; the laundry done weekly and with attention to detail. We give this facility 5 stars. They provide a basic fee and a menu of options you can pay for. Caregiving is hard work even with help---and the support we get from Brookdale of Kirkland has been excellent without fail.

Brookdale Kirkland was very nice. I liked it. They had more hired care people than they used to. The people that assisted us were very helpful. They told us about a VA program that might be available for my aunt. They had a library, and they had a room where they could exercise with balls and light weights.

This place has difficulties staffing most likely due to wages. Good luck with any maintenance issues. More often than not, you have to remind them over and over. The food is so-so. The "caregivers" are nice and competent. That is the only bright spot. Administration people are not that much better. For the money I'd suggest somewhere else.

We are very unhappy with Brookdale Kirkland. We filed a report with the state for medication errors. My mother is staying there. The apartment is fine. The dining room is beautiful. They have bingo, and they have outings. They have shopping too. The place is secure, but due to their medication administration practices, it is not safe. They need to improve on professionalism of the medication techs and nurses and their skill level as far as medication.

Emeritus was very nice, and the people were all comfortable. The one thing we noticed there was that there were more singles very few couples. We are a couple, and where we are has a lot of couples; that was one big thing to us. The bathroom is off the living room. It's not as big, the apartments were not as large, and the halls were not as wide. It’s more than a thousand dollars more than what we’re paying now. Everybody was very courteous and nice. They took a lot of time and invited us to dinner. We looked at their dining rooms. I think they provide a lot of good services, and it was very clean. Security was good.

We chose Emeritus at Kirkland because it is closer to the family. She has a studio with an alcove for the bed. It is very nice. It is big enough because a lot of the times she is in a wheelchair and she has a lot of space to be able get around with that and a lot of space for visitors to come in. The RN is just excellent. On dispensing of medication, she keeps me apprised if the doctors have made some changes. My aunt has some activities. They have a person who comes in and plays the piano. They have a person that comes in and does some talks. They had Mother's Day where a lot of the family came down here and we had a private dining area. A slight drawback though is the amount of parking they have there.

Emeritus at Kirkland was like a first class hotel. You walked in and it was like walking into the lobby of a five star hotel. They have a wine bar, a drink bar down there, and everything else. It was a really classy joint, and they are very expensive. I felt that it was a cold place; I did not feel warmth there at all. The sales people and all the employees who worked there were very professional, but cold. I don't want to live in a place like that. It just doesn't fit well with me.