Radcliffe Place
13510 SE 272nd St. , Kent, WA 98042
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4.4
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Reviews of Radcliffe Place in Kent, Washington
3.4
(10 reviews)
Facility
3.5
Staff
3.7
Food
5.0
Value
3.0
RedRocket
2
|
March 31, 2024
Back in February I spoke with the manager and the call was very pleasant and informative. She took my information and told me it was okay to call once a month. I called about a month later and spoke with the receptionist. I left my name and number for the manager. About four days later I received a call from the manager stating that two apartments were coming available one of which I qualified for. I called 2, 3 times leaving messages and once was disconnected, Finally I was able to connect with the manager who set up an appointment with me. I arrived for the appointment, and she was not there. The receptionist gave me a small tour, answered what questions she could and gave me a package with information and an application. A day or two later I called and spoke with the manager again. She had told me there was a one bedroom available at the end of April that I qualified for. When I asked her specific questions about what the rent would be exactly, she could not answer. She told me she would call me back no later than the next day with the answer. I never heard from her again. I sent an email prior to my last conversation with her and never received a reply. I am retired now but have 23 years of experience in apartment management. Something is not right with the manager here. I could have given the person asking what the rent would be an answer in less than 5 minutes. Just a warning. The place may be beautiful but there is something not right with the manager. Oh, the receptionist was very nice and kind and the place was clean.
Anon57
1
|
January 19, 2024
Went for a tour yesterday- she assured me she would call me by end of day - heard nothing Left a voicemail that night - still no contact the following day. Unprofessional at best Except for a few 2 bedroom units - there are no bathtubs. Elevators are poorly placed causing many residents to have to walk a long way to get to their unit Parking is not close to the building entrance and none are assigned to the residents
anon44
2
|
May 10, 2021
The maintenance crew is top notch. The apartments are nice. But, NOT so much the front desk. They have either been told to be vague and unresponsive, or they do it because they just don't want to be helpful. The majority of the time you get... I'll let someone know; or I wasn't told (even tho you saw it written on that yellow pad that supposedly has everything documented); or YOU are given a phone number to contact help like it is the residents responsibliity; or they tell you the correct person has been notified. But you get the same response on the second and third complaint. Extremely frustrating to residents who are limited and fragile
Kristi
5
|
August 22, 2017
My dad and I really liked Radcliffe Place. They set up lunch, gave us a tour, and we got to see the place. However, we can't get an agreement to move him in, and he couldn't afford to live there. It's like a 5-star place, and everything looked fairly new and updated. The staff was very helpful, considerate, and answered all our questions. The dining area was clean, nice, and the food was excellent. They had a game room, theater room, craft room, and salon.
anonymous114648150
4
|
October 24, 2015
Radcliffe was very good, and the environment was good. The staff was very cooperative, but they didn’t have any vacancy and asked me to contact them in December. They showed me the apartments, and the rooms were of good size.
Caring107654950
4
|
August 10, 2015
We found Radcliffe Place for my mother and her husband. Very friendly and very nice staff, we really liked them. It is a one-bedroom with a small kitchenette, a nice wheelchair accessible shower, and heat but no air conditioning. Lots of activities, transportation is included, two meals a day, and the food is very good. It is very homey and comfortable, and the facilities look well cared for and new. It feels like a woodsy kind of setting even though it is accessible to all of the businesses that you need, transportation is quite adequate to medical and shopping, and a lot of good things included. They only have breakfast and dinner, and I think it would be nice if they have lunch and if where you had an emergency, you could press a button or something; they don't have that. Also, their staff leaves at either five or seven pm, and it would be nice if there were staff at night. But it is so nice and very affordable. They are property tax exempt if they offer a certain number of tiers of assistance, so they discount according to your income.
Kaye13
5
|
June 29, 2015
Radcliffe Place was for seniors who wanted independent living, but they provided two meals a day in their dining room. They provided trips. They had a van that would take people to various stores in the area or to doctor's appointments. They had an arts & crafts room and a big theater room for viewing movies. The rooms themselves were larger, and they had a choice of one or two bedrooms with a little kitchenette and a living room. I thought they had an exercise club, bible study, and people that played cards and games. There was quite the variety of things. They offered breakfast and dinner. Dinner hour was 4 to 5. I thought it would be better to offer lunch and dinner if a person wanted to sleep in and doesn't need to have breakfast because lunch was so early. I thought that would be better, but that was just my opinion. I thought it was very adequate.
Brenda33
3
|
April 29, 2014
The food is horrible at Radcliffe Place. But she's very happy. She just hates the food and the service. I think the staff is good. The rooms were very nice and very spacious. They have a bus that takes them to doctor's appointments. They have been cooking dinner every night, but I think they're getting away from that. So I think they're trying to phase out the food service. They have activities off-site that they take them to; they have exercises and movies. I like its location to us, and it seems to be safe. But they won't meet with me about the food. They won't talk about it and have been really close-minded as far as helping in that respect.
Joe34
4
|
April 24, 2014
It's only been a month that my Mom has been at Radcliffe Place. I showed her 3 or 4 different places, and my mom chose this. It's clean and very nice. They have good food too. They have assistance if you need it; there's a caregiver who comes in if you schedule an appointment with them. She has a very nice one-bedroom, probably 700 square feet. It has a small kitchen with refrigerator, oven, stove, and everything she needs. She does participate in social recreations in the place. She likes it there.
Antony
4
|
January 9, 2012
The Radcliffe place is a great environment for the elderly, with many activities, and amenities available. To start with the staff were very polite when assistance was needed. They take their time with assisting you to make sure that everything you need is taken care of. The amenities available include a dining room, with both a continental breakfast service, as well as a dinner service which are available everyday. The facilities include, a movie theater, game rooms, activity areas, as well as a room for physical therapy or exercise. Other rooms include a computer area which is complete with two computers available for internet usage. The building is right by Lake Meridian, as well as a nearby grocery store for any supplies that may not be provided. The food here is also very delicious and you are served by a very quick and responsive wait staff, that is very friendly. The dining room also provides you the ability to get together with visiting family members, and friends allowing you to be comfortable no matter where you are in the building.
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About Radcliffe Place in Kent, Washington
Radcliffe Place is a Senior Living provider in Kent, Washington that offers residents Independent Living services. Contact Radcliffe Place for more details on services and rates.
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