Arbor Village Senior Living

Poor service but it's to be expected with the low quality staff they have working for minimum wage. I was so happy to have moved my mom from here to another facility where the staff looks welcoming and caring. What really upset me the most is for such a high cost place, they seem to only hire unskilled care givers majority of which either don't speak English or hardly do making it very difficult to communicate with myself or my mother on her care needs. If you love your mom and dad, keep them out of here.

My family member has dementia, so he’s not a good one to say what it is like at Arbor Village. All I know is that he likes the food. He thinks he does not need certain services, but that is because he has dementia. I think he is really getting what he needs, and they are fine. If there were any extra costs, they should have been very clear with him because he didn’t realize that he had to pay extra for some things.

We went to Arbor Village, and we really liked it. We would have had my mom at this place. It was absolutely beautiful, and if your parent was able to get around on their own, they had one unit that was for those people. They had another unit for people who couldn’t get around so much, and then they have PT on-site, which was really good for people if they would need that kind of service. And exercise facilities and all the stuff that you needed. It had huge rooms compared to everybody else, and for mom -- who wants to keep a lot of her stuff -- this was very important. Freshly painted, it’s a newer building, and the color was just really nice. The only thing that needs to be fixed a little is their food to make it more healthy.

Arbor Village is a wonderful property. I like it because when you got your home, you would be able to stay there until your death. I've only talked to the sales people, and they were always pleasant and upbeat. The advantage of that property is that it's very close to my daughter and my granddaughter's home. I did look at one of the apartments, and the only thing lacking for me was there were no patios or decks. They do allow small dogs; I have a small dog, and it would certainly be easier for me to go out a sliding glass door and get on a walking path to take the dog for a walk. It was very well maintained, it's very clean, it's a newer property, and there are no nasty smells. In their independent living unit -- which is where I would be -- they have potlucks and bingo. They do a lot of stuff in the bus, and they allow the residents of that group to make a decision about what they'd like to do for outings and where they'd like to go. The apartments that I would start in have full kitchens. It has everything I expect, but what's lacking is the deck. They also have memory care and assisted living units.