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Sunrise View Convalescent Center

2520 Madison Street, Everett, WA 98203

(800) 558-0653 (Call a Family Advisor)

3.62

(8 reviews)

Offers Continuing Care Communities, Assisted Living, and Nursing Homes

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Reviews of Sunrise View Convalescent Center in Everett, Washington

3.62

(8 reviews)

  • Facility

    1.8

  • Staff

    3.7

  • Food

    2.5

  • Value

    1.0

Ronda

1

August 31, 2021

I visited this facility

Sunrise View was terrible. It was old and dingy. I wouldn't want to put my dog there. From what I could tell, the staff didn't seem super warm. It didn't feel comfortable. It didn't feel clean. It just seemed depressing and dreary to me. They had assisted living and nursing homes and I looked at both. I saw the rooms and they seemed very outdated, dismal, and small. I saw the common areas, they seemed very outdated and dismal. The dining room was outdated. It's just very sad. For the amount of money that you pay to live there, it's terrible.

John

4

August 19, 2021

I visited this facility

Sunrise View Convalescent Center is a neat place. I found the director to be very helpful, and he showed us around, but my father-in-law is what's considered an exit-seeker, and as much as they'd love to have him, they can't guarantee his safety because he just leaves. But if it was a different situation, that would have been a good place. I thought it was a nice facility. I was able to observe the interactions between the staff and some of the residents. I got the distinct impression from both director and assistant director that they really like what they do, and they enjoy caring for the elderly. The rooms have a microwave and a refrigerator. They are set up for cable, the one that we looked at had a dresser, and you have to bring your own bed and other furniture. They have some activity rooms with televisions in them, but the rooms are a pretty good size for an assisted living facility. I talked to one resident who was a former neighbor of my in-laws. He said the food was good, and his son owns a restaurant, so that means anything. They were bustling about and it looked like they had some activities going on. During Easter, I saw some women coloring eggs. So I think they're pretty involved in keeping people busy and keeping their minds active. They looked like they were having fun.

Ron

3

March 12, 2019

I visited this facility

Sunrise View Convalescent Center had more of a hospice atmosphere. The rooms were extremely small, but they were very clean. The staff was very nice. The amenities weren't great. The food was OK. They had a recreation room, but there was nobody in there. They had a library and a little cafe area.

Daughter Nurse

2

October 30, 2018

I am a friend or relative of a current/past resident

The facility is very old and desparately needs updating. There are only 4 bathrooms for the residents share. My father shared a room with another resident. The width of the room accommodated hospital bed, night stand, night stand, another hospital with walls on both sides. Beds were pushed up against the walls and there was no space between the furniture. One small closet that was divided. Each bed had it's own TV. It was impossible to navigate the room with my father and his walker or wheelchair. His roommate had an oxygen machine and a wheelchair and there simply was not enough space. The staff is pleasant and polite until it is obvious that they require more teaching about how to provide care for a man with Dementia. I tried to teach them techniques about redirection and other techniques they could use to manage my Dad's dementia that would not cause him agitation. They could not get him to cooperate with care I offered techniques they could use to cajole and encourage his cooperation. The staff was completely unreceptive to any direction or suggestions on how to manage my fathers care. I visited the same time every week so they always knew when I was coming. Each visit he was in a urine saturated undergarment. So saturated that urine ran down his leg into his shoes. Their reply to my concern: He refuses care. His clothes were always filthy covered in dried food. I walked with him every visit I made. They reported that he refused to walk with them. I took him out to buy new shoes and I got a call the following day that someone dropped off shoes that were too small. I explained that He put them on himself the night before when he tried them on in the store. They were new leather shoes so I imagine that they needed to be broken in but the staff simply refused to let my dad take the time he needed to get them on. He likes to do things himself but they did not have the patience to allow him to do things himself. Every visit I needed to change his diapers and his clothes before I took him anywhere. I don't believe he was being bathed regularly, again they stated he would refuse care. They clearly have no ability to care for a patient with Dementia, no understanding of how to communicate with a dementia patient. They threatened to have my father thrown in jail when I went to a meeting about how to manage my father's aggression. That was there solution, review the rules with him and set limits and call the police. A person with Dementia can't remember where they are much less what the rules are. All they know is they are being forced to do things and they don't know why and they are scared and have no ability to communicate with the staff. Once we determined the staff would not change their approach with my Dad we knew we had to find another care setting. My dad could get any food or any drink when ever he asked for it. That was a plus. Their staff has no knowledge or skill in managing dementia and they are less than interested in acquiring it.

Provider Response

As Administrator of Sunrise View Convalescent Center for over 25 years and as a granddaughter of a past resident I would like to compliment the professional, pleasant and polite staff I work with. My grandmother was a resident and benefited from several levels of care on our campus. The facility is older and not as spacious as some of the newer buildings around – we make up for it with caring, compassionate staff (and great food!). The campus has several levels of care for aging in place though there are several types of care we do not specialize in – advanced dementia/memory care being one. I know that the staff takes great care in admitting residents whose needs we can meet – and acknowledging when it would not be appropriate or safe and beneficial to admit/retain residents in our community. I know that keeping all residents safe is primary in our home and understand that is the right of all residents to feel safe. I am comforted to know that the concerned daughter from a review of a past resident has found a care setting suitable to her father with aggression and dementia. We wish them the best. -Diane Lopes

sg603208

5

May 27, 2017

I visited this facility

I was really impressed with Sunrise View Convalescent Center, and I would have chosen this one. It also had skilled nursing, which was a good option should the need arise. I talked with the director and felt very comfortable. The place was well kept and very accommodating. I went to the skilled nursing wing, where the residents were well taken care of.

Roger773244

5

October 18, 2016

I am a friend or relative of a current/past resident

My parents moved in at Sunrise View about a month ago, and so far it has been very good. They are in a studio apartment. We were able to eat there, and the food was very good. They go to casinos twice a week, and they play bingo as well.

Caring99534450

4

January 4, 2015

I visited this facility

I went and visited Sunrise, and I thought it was a very good facility. I thought that it would work out well, but when I discussed it with my mom, she said it was nice to know that, but she was not ready to go anywhere. What I liked most about them was that they were flexible. If her health went down, she wouldn't be dropped in one place or have to go to a nursing home. They could add skilled nursing care to her where she would be. She's 95 years old. If she went completely blind because her vision and hearing were poor, they could give her a room that would be close to the halls where the dining room was, and they could escort her down or for a fee; they could even take the meals to her room.

NWTrekker

5

July 6, 2012

I am a friend or relative of a resident

I would often spend the day with my grandfather and his friends at the Sunrise View facility - they were mostly ladies. We would go to the meal hall and eat with everyone and the staff was always very friendly and accommodating. When my grandfather moved into Sunrise View, he was totally mobile and could take relatively good care of himself. There were outings to the grocery store and mall, as well as to local attractions and events that he would attend. These outings allowed him to feel like he was independent and allowed him to feel positively about moving from living alone to assisted living. His room had a beautiful view overlooking the Snohomish valley and he had his own mini-kitchen, which allowed him to feel like he was living at home. Overall, the experience for him was very positive, and visiting him at the Sunrise View facility created lasting memories for both of us.

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Services and Amenities of Sunrise View Convalescent Center in Everett, Washington

Dining options

  • Room Service For Meals

Features

  • Computer Room
  • Resident Transportation
  • Resident Parking

Health services

  • Nurse On Staff: Onsite 24/7

Medicare

  • Health

    1.0

  • Overall

    2.0

  • Quality

    5.0

  • Staff

    4.0

Medicare Provider Number: 505463
    Ownership Type: For profit - Partnership
    Rating Date: 9/1/2023

About Sunrise View Convalescent Center in Everett, Washington

Sunrise View Convalescent Center is located in Everett, Washington, the county seat of Snohomish County, which lies on the stunning Puget Sound. Some rooms at this assisted living and nursing home facility have a view of the beautiful Snohomish Valley, and residents love going outdoors on trips to area attractions and events. The facility offers casino trips twice a week, and residents often have fun playing bingo onsite. While a kitchenette is available in some units, residents also enjoy the dining room where they can share meals, laughter and memories with fellow residents, staff and guests.

Map of Sunrise View Convalescent Center

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The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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