Cooks Hill Manor Assisted Living

Offers Assisted Living

6 Reviews
2010 Cooks Hill Road, Centralia, WA 98531
Call (844) 334-3818
Cooks Hill Manor Assisted Living (844) 334-3818

Reviews of Cooks Hill Manor Assisted Living

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Assisted Living Reviews for Cooks Hill Manor Assisted Living

December 17, 2013

By sawyer

I am a friend or relative of resident

I have continually had problems with this place a when my grandmother was first brought to their facility they refused to even tell me she was there and when I visit I am lectured about what I can say though I am not the only family member who has had these problems .... though I have been told by all the guardians and lawyers involved there are no restrictions my her daughters my mother and aunt have been told they can not take her to lunch and we can not visit in her room .... there is no reason for this as we have done nothing to deserve this behavior from them and I am in fact the caregiver who had taken care of her for years prior this depresses my grandmother and she wants to move as soon as she can .... my last visit I could not find anyone in the front and a resident directed me to the dining hall where all staff was having a christmas party and asked to see my grandma they asked me to wait and no one brought her finally after finding her I was horrified by her condition as she has red hot welts all over her arms and legs and she was admitted to the hospital the next day not by the staff but at her lawyers insistence
Provider Response

We appreciate all feedback from our Residents, Family Members and guests. This post has been reviewed by our Vice-President of Operations and discussed with the team at Cooks Hill Manor, as well as our executive management team. For the Resident’s privacy, we cannot speak to the specifics, however, we can share that challenging family dynamics were involved. Our priority is taking care of our Residents and following the guidelines set forth by the State of Washington, as well creating an individual support plan with input from the Resident, the Resident’s Guardian and Physician(s). We work closely with all members of the Resident care team to execute the plan that is in the best interest of the Resident. We apologize if there are family members who disagreed with the plan; we strive to do our best and to work with all parties to find agreement. The health, safety and well-being of each of our Residents is always first and foremost in our minds.

September 07, 2011

By Marjorie Shaw

I am a friend or relative of resident

This is a fantastic place! Exceptionally clean, great meals and was treated very well when I came to visit my sister who lives at this facility. I fully recommend it for all those who have a loved one who must be partially confined. Marjorie Shaw
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Licenses

  • State Licenses: 1475

About Cooks Hill Manor Assisted Living

Offering a home-like atmosphere with all the amenities you'd expect from one of the Northwest's premier assisted living and respite care communities in Centralia, WA. The front porch beckons seniors in to enjoy our community which is complimented by our beautiful and serene courtyard. From benches and patio chairs, residents rest, relax, and socialize. Our residents quickly discover just how comfortable, fulfilling, and enjoyable life can be at Cooks Hill Manor Assisted Living! We offer a variety of amenities and services. Our goal is to support each individual, while providing opportunities for meaningful day-to-day living.


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