I liked everything about The Virginian. The apartments, the meal that we had there, the staff, the dining facilities were all very nice. They offered a lot of services, which I thought was good. If I had decided to move at that point, I would have moved there.
The one-bedroom that we saw had a separate bedroom, a living room, a small kitchenette, and a bath. They all looked very good. I liked the idea that they provided meals if you don't feel like cooking and that they clean your apartment. They had a lot of things that they offered, like clubs, activities, and transportation to doctors (that was an important one to me). They had a library, a movie room, and all kinds of things that you could use.
The Virginian
Offers Independent Living
31 Reviews
300 Twinridge Ln, Richmond, VA 23235
Call
(800) 385-2527
Reviews of The Virginian
Independent Living Reviews for The Virginian
April 03, 2022
I visited this facility
February 01, 2022
I am/was a resident of this facility
this is over priced for the quality of the facility. Speak to other residents or look into their eyes before you commit. Lunch id the big meal of the day and it tastes like hospital food. Dinner is pitiful. small servings and often cold food. Sandwiches and jello or salads.
October 26, 2021
I visited this facility
We visited The Virginian. It was very friendly, and we felt very welcomed. It only had a kitchenette though, and I want a kitchen, and I would prefer my own laundry area in the apartment. Theirs was a shared laundry. Those were the reasons why I didn't choose that one, but overall, they were very nice. The food was good. I feel like it's a nice place if you don't mind not having a kitchen and not having your own laundry services.
The apartments were nice, roomy, and well placed. The balcony was nice. The one we toured had a screened porch and that was awesome. The dining room had a lot of residents in there and it was friendly. The serving staff was very friendly and accommodating. They made sure that we were served, and I noticed that they weren't just accommodating to me because obviously, we were visitors, but to the other residents there, they were very friendly and on a personal basis with them, too. I noticed a gazebo outside and that looked nice. The grounds were well kept and they also wouldn't mind if you bring in your pet, which was nice.
The staff during the tour was great. The food was good. We had several choices that day, and our table chose different things and everything looked nice and good. I had baked spaghetti and it was awesome. I also had salad and the dessert was good. You don't have to cook for yourself, so that's good.
September 04, 2021
I am a friend or relative of a current/past resident
My daughter is staying at The Virginian. She's younger than most, she's only 59, and we were concerned that she would not blend in easily with the older residents, but she is doing very well. She's enjoying it and adapting very easily. The layout of the building is good for her. The people are all friendly and every single resident we have met has told us moving to The Virginian has been the best thing they ever did.
She is in a studio apartment and it is large enough for her to have her bedroom section, a kitchenette with a sink, counters, kitchen cabinets, and a full-size refrigerator. There is room enough for her to have a kitchen table, chairs, a daybed sofa, two large cabinets, bookcases, and a bathroom with all the grab bars. So, it's a nice large space for her and she's very happy with that. She can get to the dining room, which is one floor beneath her by the elevator, so that's easy for her. She's exactly across the hall from the library too and just down the hall from a couple of exercise bikes. She gets three meals a day, they bring her new bedding and towels once a week, and somebody comes in to do the cleaning once a week. There's plenty of activities and transportation to and from doctors.
All of the management people have been extremely helpful. It's almost like they've gone out of their way to help us get her in and get the furniture in. It was a very wonderful experience. From the sales to moving her in and monitoring her since she's been in, we've been very satisfied. I've eaten one meal with her, but it was excellent. The only thing was, there's only one elevator for the entire building with the four floors, and they all recognize that.
August 12, 2021
I am a friend or relative of a current/past resident
I went to The Virginian. It was very nice, very nice, very open, very clean, and the people were friendly. I did not stay for a meal. I was supposed to go back and do that, and I have not done it, but I was very impressed with it, and it's very close to my home. The person that gave me some information was of course, very informative, and knew what they were talking about, and answered my questions, and I was very comfortable with the whole thing. I happen to have a friend that lives there, and they have no intentions of moving; they said they like it. I visited the dining room and game room. They had a reading room, like a library, and a lobby that was very comfortably furnished, and the way it was laid out, you could interact or go out or whatever.
There were just some people standing around, talking, and playing the games. I think they were playing pool, and they had a television, a couple televisions, and just people going about their daily routine, like everybody was comfortable. It's a great location, it's near hospitals, drugstores, grocery stores, entertainment, very quiet, and lots of parking.
August 10, 2021
I visited this facility
The Virginian was nice. They were in the process of doing a lot of remodeling to it. It looked very clean from what we could tell. It was very nice. It had a lot of good things for the people that live there. They had activities and different things going on. We looked in a couple of the units. The room size was good, and there's a lot of closet space. We just met the one who was doing the tour with us, and she was very nice and very knowledgeable.
July 05, 2021
I visited this facility
The staff at The Virginian was very friendly and outgoing. They went out of their way to greet me. The facility was excellent. I had a chance to chat with the chef, who is very involved and very caring. The staff was extremely caring. They talked with the resident who needed some emotional consoling, and they were right there for her, and that was lovely.
June 22, 2021
I visited this facility
We liked The Virginian. They had a number of activities for people to do. We ate lunch at that location and the food was good. The fact that they provide transportation to local places is a feature that my father likes very well. The people seemed very nice and friendly. We saw the apartments where they were doing some renovations, and the renovations looked very nice. The staff was very friendly when we spoke with them. They followed up beforehand and followed up after. We also met the chef and some of the folks. The facility was clean and well-kept, and the upgrades they were making were good.
May 13, 2021
I visited this facility
In The Virginian, the staff was very friendly and helpful. I got to tour this for my dad. The rooms were nice, but the refrigerator was very small, and low to the ground. The facility was very nice, and the dining room was nice, too. They offered lots of activities like crafts, social events, outings, and church services. The location was very nice, peaceful, and pretty natural.
March 19, 2021
I visited this facility
The Virginian was very beautiful. Everybody was very friendly. It would definitely be a nice place to live. I think they did everything. I went to some of the rooms, and I was really impressed. They were very nice. I went to the cottages, and they were really nice, too. The staff was fabulous and very nice. It was very clean. They had a movie theater in there, they had a hair salon, and they were getting loaded up to go shopping when we got there.
January 25, 2021
I visited this facility
The difference between The Virginian and the other one that we looked at was the layout and lighting. There was much more natural light at The Virginian. Services and everything were pretty much identical, but the room sizes and layouts were significantly less at The Virginian. They had the movie theater, the activity area, and they offered three meals a day. The staff during the tour was friendly, cooperative, informative, and answered questions. It felt more like a hotel.
February 19, 2020
I visited this facility
We think that The Virginian is the most probable place for us. The apartments were wonderful and we even considered a studio unit there. The mix of ages was far much better than the last place we visited, and I saw nothing that was disturbing. I liked the packages of amenities that the staff has put together, like the PT coming in and being in the building, the relationship with Sheltering Arms so you can use the pool and equipment there, and having the PAs coming into the building. Those things as well as the age group are what is driving us there.
January 03, 2020
I visited this facility
I toured the Virginian and it was a very positive experience. They were attentive, informative, and they gave me a folder with a lot of information. They have very nice apartments, and it would have been well suited for my father. I thought the dining area was impressive, it was very clean, the food had a good presentation, and they seemed to accommodate different diets. It was very pleasant looking, very clean, and very well kept.
Provider Response
Hi Melody, we are very happy to have provided you with such a positive experience! Thank you for taking the time to share this feedback on our community.
May 17, 2019
I visited this facility
We checked the The Virginian and we liked it. We thought it was a good option for my mom had her health been better. They have good services it seems, a very good staff, and pretty good accommodations. If my mom had been able, we probably would have given The Virginian a try. The person who gave us the tour was very good. She was very confident. Overall, I thought it was a good option for people who can live independently.
August 13, 2018
I visited this facility
My 79 year-old father and I visited this facility over the weekend. We have visited one other Holiday Retirement community in the area. From a facilities layout perspective, our overall impression was good. Lots of natural light, furniture and interiors were clean, up to date. There was no one on staff to greet us (reception desk was empty), but one of the housekeeping staff members was nice enough to tell us a bit about the facility. We were there approximately a half hour and visited every floor and the dining room (lunch was being served at the time. When we left the lobby reception desk was still empty, and there wasn't a note or sign letting us know who to call. I would definitely recommend a visit and call ahead to schedule a tour.
August 06, 2018
I am a friend or relative of a current/past resident
The Virginian is a beautiful place in a great location. The staff is nice, and the food is good. My mom likes joining in the activities. It costs a lot of money, though.
May 31, 2018
I am a friend or relative of a current/past resident
Seems to be a very friendly environment. While visiting a relative of a friend, we were walking on the main level which is actually the second floor to go Visit. We were stunned by the odor of cigarette smoke. We thought it was a no smoking facility. We were told the pavilion at the front entrance is where residents go if they smoke. My concern was the danger because my friend’s relative uses oxygen and we noticed other residents had “no smoking/oxygen notices” near their door. We went to talk to management but no one was in the office or at the receptionist’s desk. (It was lunchtime)
The apartment was nice, spaciousness and enough room for essentials. Kitchen had plenty of cabinets, countertop, fridge and small sink. Bathroom was an adequate size with handicapped bars for safety. There is a nice size window in living area and bedroom. Really nice if you like natural light. The apartment I went into did not have patio but my friend said some do. If I was living at the Virginian I would request an apt with a patio. Had a large dining room and it was full when we walked by the balcony overlooking it.
My recommendation would be five stars but smelling the odor on the main level was unpleasant. Hopefully management will read this review, investigate and solve this issue.
January 27, 2018
I visited this facility
The location of The Virginian is not far from where we lived before, so everything around it is pretty familiar. The people seemed to be very happy. We liked it. We ate several good meals there. We wanted a two-bedroom, but there aren't any available, so we're moving into a one-bedroom initially. The rooms are notlarge, which kind of disappointed us. Otherwise, all the facilities were very good. The staff as well as the residents seemed very good. They have a library, a movie theater, and a very good dining room. They seemed to have a lot of activities, and we've been to one or two of them to see what they were like. Everything seemed to be excellent.
July 09, 2017
I visited this facility
. The majority of the residents are in wheelchairs or using walkers. They are unable to walk without assistance and there is only one small elevator. If there was a fire! ????I don't know how they meet the fire /health codes. The smell is rather unpleasant as well as the food. Managers change constantly and no one is one site at night.
Provider Response
Hi jennykay1975, my name is Katie, and I work for Holiday. I'd like to thank you for reaching out to provide us this feedback. You raise some concerns and comments we'd love the opportunity to speak more about and address with you. In fact, our Resident Relations team is ready and standing by, and would love to hear from you so we can share the emergency plan we have in place, along with other safety measures we have designed and implemented with the safety of our residents top of mind. We can be reached by email anytime at resident.relations@holidaytouch.com, or phone at 800-370-8331, and hope to hear from you very soon! Thank you, jennykay1975, hope and look forward to hearing from you very soon --Katie
April 25, 2017
I visited this facility
I liked the building of The Virginian but not when I walked inside some of the rooms because they smelled really bad. I saw a lot of people in wheelchairs, and it broke my heart. The representative was a 5 because she was thorough, very knowledgeable, and took the time to help me. She was really awesome and very attentive. I want to live in a place where the person managing it is just like her.
January 11, 2017
I visited this facility
The Virginian was small. The food seemed to be good. I have eaten there twice, and both times the meals were decent. The 1 bedroom apartment that I saw was smaller than I wanted, and they also showed me a 2 bedroom unit, but I didn’t like the layout. The staff seemed nice, and the pricing is reasonable -- less expensive than where I am living right now.
July 11, 2016
I am a friend or relative of a resident
The Virginian is good so far. It’s pretty positive, clean, and neat. The staff seemed to be very friendly and helpful. The food was good. They had church services and bingo.
June 08, 2016
I visited this facility
The Virginian seemed a little more affordable to us. We had a good visiting experience at this place and would be the place we would choose. The staff was friendly and absolutely accommodating. They invited us back for a free meal and all that, just for us to get more acquainted with the place, but we're just not ready for that yet. They had an exercise room, a very nice theater, and the whole thing was very attractive. The dining area looked pretty good to me, and it smelled good.
April 25, 2016
I visited this facility
The Virginian was very bright and had a lot of light, which I liked. They did have two full-time managers as far as I can remember. The recreational staff was there, and I talked with them. The rooms were a bit smaller than the other place I saw, but it was still a nice size with very nice windows. The recreational activities were kind of boring because it was sort of the same stuff every day, and it wasn’t a lot of variety.
September 25, 2015
I am a friend or relative of a resident
I was very impressed with The Virginian. I actually wanted to make it mom’s place until she fell and stayed in the hospital. I realized that she could be there for a year or so and then we have to move because of her care needs. But it was very nice. The head staff there could help with assistance as far as medication. The chef was excellent, and I really liked their recipes. The food was excellent, the atmosphere was very good, and the monthly rent was well below.
March 28, 2014
I am a friend or relative of a resident
My mother-in-law is at The Virginian. It was actually the closest one that we could find within our price range. The staff is great. The rooms are also great. My mother-in-law is in a one-bedroom, which is pretty spacious and very nice. They have quite a few activities that my mother-in-law does all day long. She does bingo, yoga, and some exercise classes. She has never exercised before in her life, so that is pretty cool. They also have movie nights and games that they play. Regarding the food though, she doesn't like it. She says it is always cold or bland.
January 31, 2014
I am a friend or relative of a resident
My in-laws are now in The Virginian. We chose this facility because they meet their needs over and beyond. Also the price is great. The facility is clean. My in-laws are doing very well. They have adjusted very well there. Also they moved them in with no extra charge. Their room is gorgeous. There's a cathedral ceiling. It's beautiful. The staff is very nice. They're caring people. They would call their residents by their name. They have lots of activities. They have karaoke. They have aerobics that they do in their chairs. They have different people come like they might be people that service hearing aids and also they have musical groups that come in as well. They have church services for different denominations on different times. They have a little bus that takes them to different places. They even take them to their doctors' appointments. Regarding food, sometimes it is good, but sometimes it is plain. Overall, what I like best about this facility is not being worried about my in-laws and the security of having staff there 24/7.
October 28, 2013
I visited this facility
Very intimate environment with about 108 units. Friendly and professional staff, the managers are servers at the meals which are served on the 3rd floor of a 4 floor facility. Very veteran friendly, utilities and cable included in this modestly priced facility located adjacent to an assisted living facility making it convenient for a resident whose level of care may change from indepdendent to a higher level requiring assistance.
September 26, 2013
I am a friend or relative of a resident
She chose Virginian because the facility was something that suites her needs. It provided three meals a day. It's a ground floor living facility and that is good to her because she couldn't get upstairs very easily as mobility is a problem for her. She got a two bedroom apartment although it was a downsize place for her, but still reasonable. It's a really nice place and it got some transportation. It is also close to a rehab facility. I would recommend this facility to others if they were looking for an independent living facility.
September 19, 2013
I visited this facility
I wasn't particularly impressed with The Virginian, although that has a lot to do with my preconceived thoughts about these kind of places. The facilities was good. The setting was nice. The staff was very pleasant. They have basically the activities that I'm interested in, although I wish they have a swimming pool. I had a meal there and it was the most awful meal I ever had in my life. Otherwise the place and the accommodations were fine. The only issue I had with it was when I was dealing with their sales person. There was this sales pitch that made me think that what they really want is for me to be there so they can have some more money. I couldn't get past that feeling. Then the bad food reinforced that idea - they want money but they don't want to feed people edible food! Good food is very important to me, so that's certainly enough to turn me away from a place if I'm going to count on them for my meals.
September 22, 2012
I am a friend or relative of a resident
Nicely appearing facility, well kept. My parents have made friends here because of the scheduled meal time, when everyone goes and eats at the same time. The meals are less than what I would hope for, but my parents are reasonably satisfied. The staff is very friendly. My parents came from anther state, so this kind of setting where meals are a part of the package are worth the additional money because it has created social connections for them.
Questions about The Virginian
Describe the overall population of independent living residents at The Virginian. What is their average age? What are their favorite things to do?
Our residents range from 55 to early 100s and everything in between! Their favorite activities are as different as their personalities! By using our Holiday 365 app each resident is able to view the daily calendar and sign up for events that interest them. If they are unable to find something that peaks their interest on the calendar they can simply message a friend to join them for a game of cards or to enjoy a walk around the community.
What transportation services does The Virginian offer to independent living residents?
Our residents can take advantage of the complimentary transportation to help them get around town. The scheduled shuttle can take residents to stores, doctor appointments, dining, or group outings.
What makes the chef or dining program at The Virginian exceptional? What kind of menu can independent living residents expect?
Our community has an Executive Chef and Sous Chef who care about providing residents not only delicious but also nutritious meals, 3 times a day. Our menus are changed seasonally to ensure the freshest products and flavors and we offer over 150 different entrees with each season. Residents can select a la carte items for breakfast, lunch, and dinner. Entrees at each service include specials like our Holiday Fresh option or Resident’s Choice. All meals are served in our restaurant-style dining rooms with friends and neighbors, allowing everyone to enjoy good food and good conversation.
What common areas are available for independent living residents?
Residents are able to socialize in our game room or activity room, sit back with a good book at our library, get physical at our fitness room or just catch up with some friends in the atrium.
What safety features or security measures does The Virginian offer to independent living residents?
Our residents can feel safe 24/7 knowing that they can access help with just a push of a button. Each resident receives their own Lively Mobile Plus emergency device that goes anywhere they do. The device, which is included in monthly rent, can be activated for a variety of reasons, including emergencies, directions, health concerns, or to just speak to a friendly voice. The community is also only accessible to residents from 7:30 a.m. to 7:30 p.m. so you can rest easy knowing that there will not be unwanted late-night visitors.
If The Virginian accepts dogs or cats, what indoor/outdoor areas can they enjoy?
We love our residents and we love their pets! Our community is pet friendly so you can bring your furry friend with you to your new home. There are green spaces and courtyards as well as walking paths where you can enjoy nice long walks.
Does The Virginian work with an agency or registry to provide nursing and medical assistance as needed?
Our community provides the option to each resident to choose their own third party care provider. This allows the freedom of choice and flexibility for each resident to determine how much, or how little, support they need.
Costs for The Virginian
Services and Amenities of The Virginian
Costs
- Fee Structure Extra: Included In Rent: Basic Cable, Electric, Gas, Sewer, Water
- Independent Living Starting At: $2780/month
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Studio Apartments
- Housing Extra: Cottages, Handicap Barrier Free Units Available, Individual Climate Control, Safety Rails In Bathroom, Telephone Hookup, Walk In Tub
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
- Dining Extra: Private Dining Room, Resident Kitchen
Features
- Beauty Barber Shop
- Computer Room
- Resident Transportation
- Hiking Trails
- Tv Room
- Garden And Patio
- Resident Parking
- Features Extra: Laundry Room For Use, Library, Locked Mailboxes, Elevator, Parking: Private
Cleaning services
- Laundry For Linens
- Housekeeping
Technology and entertainment
- Cable In Rooms
- Technology Extra: Business Center, Wi Fi In Common Areas
Activities
- Offsite Activities
- Fitness Room
- Activities Extra: Billiard Lounge, Game Room, Activity Room
Financial guidance
- Va Benefits Consultation
Guest services
- Guest Parking
- Guests At Mealtime
General
- Minimum Age: 55
- Pets: Most Pets Allowed
About The Virginian
The Virginian is a senior housing facility in Richmond, VA that offers residents personalized care and attention. The Virginian's staff strives to meet the needs of every resident, with housekeeping, linen services, fun activities and excursions off-site. With three delicious meals served daily in the beautiful dining room and a variety of classes and programs available for residents to attend, this community is the new extension of the family.
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