Province Place of DePaul

Offers Assisted Living

7 Reviews
6403 Granby St, Norfolk, VA 23505
Call (800) 385-2527
Province Place of DePaul (800) 385-2527

Reviews of Province Place of DePaul

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Assisted Living Reviews for Province Place of DePaul

September 22, 2014

By Caring9531

I visited this facility

The staff at Province Place was generally nice. They were spread too thin though. They keep a lot of just about nursing home patients there that really take up a lot of the staff's time, so the assisted living people are kind of on their own. Also the food -- there is no fresh fruit and no fresh vegetable, everything is pretty much fried, salted, and canned. The rooms though were fine. They were adequate. Since all the meals are served, there is a kitchen sink and some cupboard but no need for any cooking surfaces. For activities, they offer a fair number. They send a little bus out once a week to Walmart and occasionally to the Dollar Store; however, it is a three-step bus. Also there is only one bus, so I would say that the options outside of the development aren't so that good. Overall, this facility is understaffed, undertrained and underpaid, and they serve poor nutrition.

July 26, 2014

By Robin33

I am a friend or relative of a resident

My mother-in-law already had two friends living in Province Place, and this was her preference. The place is lovely, up-to-date, and the care is just lovely. Her accommodations were very nice, the room was freshly painted, and the rug is new. It has Internet connection, and she was able to bring her own furnishings from home. She says the food is institutional. Of the times I have been there, I found the people to be very good and skilled. I particularly like the director, Angie; she is very nice, and competent as well. They have a very nice dining room, they have a living room, and entertainment comes in weekly. They also do field trips for the residents.

October 31, 2012

By lovemyhershey

I am a friend or relative of resident

I find this facility to have an extraordinary lack of training amongst the caregiving staff. They are also uninspired and many appear uncaring about or overwhelmed by the care they do give. Most are impatient and rushed when caring for my friend which is the worst thing for someone elderly and especially for someone with dementia, as they should know. Nursing care givers seem more interested in vacuuming & clearing the dining room after a meal than caring for resident's needs. Many CNA's seem too task oriented instead of quality of care oriented. For the most part quality staff can only be found in the housekeeping and activities departments. Administration and senior staff has been ineffective and/or entirely unresponsive to concerns, problems, complaints and errors. Mostly concerned with "appearances" not with performance. It's a lot of money for such poor care. If your loved one has dementia and can't articulate their needs well then I would not consider placing them here at Province Place of DePaul. There are so few avenues for reviews of these types of places that are privileged to care for the aged I am very compelled to offer this review in hopes that it spares a family disappointment or heartache for their loved one.
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Services and Amenities of Province Place of DePaul

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: Yes
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals


  • Resident Transportation
  • Party Space
  • Garden And Patio

Cleaning services

  • Laundry For Linens
  • Housekeeping
  • Laundry For Clothing

Health services

  • Skilled Nursing
  • Nurse On Staff: Yes


  • Offsite Activities
  • Religious Services

Guest services

  • Guests At Mealtime


  • English


  • Resident Capacity: 97
  • Respite Care

Types of care

  • Doctor Visit Companionship

About Province Place of DePaul

Province Place of Depaul offers a fresh and unique approach to assisted living . . . the neighborhood concept . .. that features neighborhoods of 10-13 one and two bedroom suites, clustered around a country kitchen, cozy living room and intimate dining room . . . just like home.

Map of Province Place of DePaul

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